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Ron Carter Ford Alvin

Alvin, TX

Overview
Reviews
4.2
429 Reviews
Call Dealership (281) 331-8111

3005 FM 528 Rd

Alvin, TX

77511

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Showing 429 reviews

January 24, 2024

It's ok not as caring as previous years Things have changed with the way they do things More

by LDICKENS51
Recommend Dealer
Yes
Employees Worked With
Daphne Deason, Daphne Deason
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January 24, 2024

The experience was fabulous because of Daphne Deason. Daphne not only helped me sort out my praid policies, but also made sure I knew that my Expedition could be dropped off and picked up which is huge f More

by ksteele4
Recommend Dealer
Yes
Employees Worked With
Daphne Deason, Daphne Deason
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Feb 03, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your fabulous experience with us! We're delighted to hear that Daphne Deason provided exceptional service and went above and beyond to help you with your prepaid policies and accommodate your schedule as a teacher by offering drop-off and pick-up options for your Expedition. Your satisfaction is our priority, and we're glad that Daphne made your experience positive and convenient. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

January 24, 2024

It kinda sucked. Would have been better if my car was not kept ovenight. Car was ready Wednesday evening but someone was more interested in closing up and going home More

by JIMMYRON2000
Recommend Dealer
Yes
Employees Worked With
Wayne
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January 24, 2024

Quick Quick quick quick quick quickQuick quick quick quick quickQuick quick quick quick quickQuick quick quick quick quickQuick quick quick quick quick More

by alexanderbinhmai
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson, Douglas Thompson
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January 23, 2024

The advisor Wayne was not even remotely interested in assisting me. It is the second horrible experience I've had with the service department. David helped and made the situation better but it shouldn't More

by Shuntington8
Recommend Dealer
No
Employees Worked With
Daphne Deason, Daphne Deason
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January 23, 2024

Came to Ron Carter after big star gave me the runaround. Great service and customer service. More

by jamescalvincooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson
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Feb 03, 2024 -

Ron Carter Ford Alvin responded

Thank you for choosing Ron Carter, and we're glad you had a positive experience with us! We're sorry to hear about your previous experience elsewhere, but we're pleased that we could provide you with great service and customer service during your visit. Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for your business, and we look forward to serving you again!

January 23, 2024

Good dealership second time being at Ron. After ford would definitely go again. Don't feel pressured to buy a vehicle salesman knew the vehicle I wanted to test drive. Good oriole and environ More

by sifuentes_eric85
Recommend Dealer
Yes
Employees Worked With
TJ and two other persons can't remember names
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Feb 03, 2024 -

Ron Carter Ford Alvin responded

Thank you for your positive feedback! We're thrilled to hear that you had a good experience at Ron Carter, especially after your previous experience elsewhere. Providing a pressure-free environment is important to us, and we're glad that you didn't feel pressured to buy a vehicle during your visit. It's great to hear that our salesman knew the vehicle you wanted to test drive and that you found the atmosphere and environment welcoming. We appreciate your business and look forward to serving you again in the future! If you have any further questions or need assistance, please don't hesitate to reach out.

January 21, 2024

Great service! Excellent staff. Very helpful & we loved that they went above & beyond to meet our needs. so pleased & will be back in the future !!! More

by CJGOODMAN1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Henderson, David Llorente, David Hill
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Feb 03, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your experience with us! We're thrilled to hear that you received great service from our excellent staff and that they went above and beyond to meet your needs. Your satisfaction is our priority, and we're delighted that we could provide you with a positive experience. We appreciate your kind words and look forward to welcoming you back in the future! If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we can't wait to serve you again!

January 20, 2024

The service rep was very kind and the waiting area is clean. I was promised to get my truck back in 1 1/2 hour. It took a little bit longer than that. Not sure why but I hope it was due to their attentio More

by appraiserlouie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Lominac
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January 20, 2024

Doug is very personable and very professional. He takes care of me on all three of my Ford vehicles. More

by Gbrown22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson
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