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Ron Carter Ford Alvin

Alvin, TX

4.2
429 Reviews

3005 FM 528 Rd

Alvin, TX

77511

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Showing 429 reviews

February 04, 2024

Cody was very informative and helpful. Purchasing the vehicle long distance, he was able to address all my questions and responded quickly. He even went out of his way to take special pic More

by Richardoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Taylor, Cody Lehnert
Feb 08, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your experience! We're thrilled to hear that Cody provided you with informative and helpful service, especially during a long-distance vehicle purchase. It's wonderful to know that he was able to address all your questions promptly and even went out of his way to fulfill your special requests for pictures. Providing fluid communication and personalized assistance is what we strive for, and we're glad Cody exceeded your expectations. We appreciate your recommendation and your business, and we look forward to serving you or your friends in the future!

February 04, 2024

Everything thing went great. Daphne is great with her customers and the timeliness was on point this time More

by BMJ1313
Recommend Dealer
Yes
Employees Worked With
Daphne Deason, Daphne Deason
Feb 08, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your positive experience! We're delighted to hear that everything went smoothly and that Daphne provided excellent customer service. Timeliness is crucial, and we're glad to hear that it was on point during your visit. We appreciate your feedback and your business, and we'll be sure to pass along your kind words to Daphne. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future!

February 04, 2024

The dealership worked with us over the phone, we got there, no surprises, deal was done and everyone at the dealership was amazing. More

by kamalhadya
Recommend Dealer
Yes
Employees Worked With
Cody Lehnert, Cody Lehnert
Feb 08, 2024 -

Ron Carter Ford Alvin responded

Thank you for your feedback! We're delighted to hear that your experience with our dealership was smooth and enjoyable. It's fantastic to know that our team worked with you over the phone to ensure a seamless process, and that there were no surprises when you arrived. Providing a transparent and hassle-free experience for our customers is our goal, and we're thrilled that we could meet your expectations. We appreciate your business and look forward to serving you again in the future!

February 03, 2024

Our experience was good. Dexter found us the car we were looking for and gave us a reasonable deal with no issues. More

by awg003
Recommend Dealer
Yes
Employees Worked With
Daphne Deason, Daphne Deason
Feb 03, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your experience with us! We're glad to hear that Dexter was able to assist you in finding the car you were looking for and that he provided you with a reasonable deal with no issues. Customer satisfaction is important to us, and we're pleased to know that your experience was positive. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!

February 03, 2024

You have to continuously call them for service updates. They do not communicate at all. My part came in mid December and I had to call at the end of January to verify since they never called They finally o More

by JEdge1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karla Wilson, Wayne Lominac
February 03, 2024

It was easy and simple. They took care of what I needed. They listened to what I said and came through with a good deal. Good communication from start to finish. More

by hotolive77
Recommend Dealer
Yes
Employees Worked With
TJ
Feb 08, 2024 -

Ron Carter Ford Alvin responded

Thank you for your feedback! We're thrilled to hear that your experience with us was easy, simple, and effective. Our priority is to listen to our customers' needs and deliver excellent service, and we're glad we could provide you with a good deal and meet your expectations. We strive for clear and effective communication throughout the entire process, and we're pleased to hear that you found it satisfactory from start to finish. We appreciate your business and hope to serve you again in the future!

February 02, 2024

Dealership was great, Colt was awesome and took great care of me. Explained all the features of my new Ford and of course I can’t forget how awesome Johnny was with the paperwork side of everything More

by C. Wayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton
Feb 03, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your experience with us! We're thrilled to hear that Colt provided you with excellent service and took great care of you during your visit to our dealership. It's wonderful to know that he took the time to explain all the features of your new Ford to you. We're also glad to hear that Johnny made the paperwork process smooth and efficient for you. We truly appreciate your feedback and hope you're enjoying your new Ford! If you have any questions or need further assistance, please don't hesitate to reach out.

February 02, 2024

It was a good experience. Everyone was very welcoming. I had no complaints, when I entered the dealership everyone had a smile. More

by topaciosanchez04
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson, Douglas Thompson
Feb 03, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your experience with us! We're delighted to hear that you felt welcomed and had a positive experience during your visit to our dealership. Creating a friendly and welcoming atmosphere for our customers is important to us, and we're glad that reflected in your visit. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and hope to see you again soon!

February 02, 2024

They did what I asked and fixed the recall item Will return in the future More

by JSPIANOROSE
Recommend Dealer
Yes
Employees Worked With
Angel
Feb 03, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your feedback with us! We're glad to hear that we were able to address your concerns by fixing the recall item to your satisfaction. Your trust in our service is greatly appreciated, and we look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we'll be here whenever you need us!

February 02, 2024

I have had this truck in here 8 time over def Exhaust failure it’s different what’s wrong every time I come cataylic converter How come this happens now my engine light back on More

by skuhn01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karla Wilson
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