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Ron Carter Ford Alvin

Alvin, TX

Overview
Reviews
4.2
429 Reviews
Call Dealership (281) 331-8111

3005 FM 528 Rd

Alvin, TX

77511

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Showing 429 reviews

February 06, 2024

I was in and out in 50 minutes for a recall appointment that was involving the wipers. More

by Dthopping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Wilson
Report | Print
February 06, 2024

Doug took care of us also kept us informed on what was going on and options we had to fix it. Great experience. More

by kmentzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Wilson, Douglas Thompson, Daphne Deason, Wayne Lominac
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Feb 08, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your experience! We're delighted to hear that Doug provided you with excellent service by keeping you informed and offering various options to address your needs. Providing great experiences like yours is what we strive for, and we're thrilled that Doug could assist you effectively. We appreciate your business and hope to continue serving you in the future!

February 06, 2024

Great service desk people prompt call backs repair done in timely order all people knowledgeable More

by JERRYMNTXINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Lominac
Report | Print
Feb 08, 2024 -

Ron Carter Ford Alvin responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service desk team. Providing prompt callbacks, timely repairs, and knowledgeable staff are key components of our commitment to excellent customer service. We appreciate your feedback and look forward to serving you again in the future!

February 06, 2024

Friendly service from people I trust is what I need in a vehicle repair & service facility, and is what I have come to expect every time I deal with Ron Carter Ford in Alvin. The people make all the differe More

by deltabravolima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Wilson
Report | Print
Feb 08, 2024 -

Ron Carter Ford Alvin responded

Thank you for your trust and loyalty! We understand the importance of friendly service and skilled technicians when it comes to vehicle repair and maintenance. We're delighted to hear that you've consistently had positive experiences with our team at Ron Carter Ford in Alvin. Providing top-notch service and maintaining the quality of your vehicles are our priorities, and we're honored to be your go-to choice for both purchases and service. We appreciate your support and look forward to continuing to exceed your expectations in the future!

February 06, 2024

TJ was great, he did a great job by keeping me informed & being honest. Great Guy More

by zackgarza00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Gittens, David Llorente, Dexter Utley
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Feb 08, 2024 -

Ron Carter Ford Alvin responded

Thank you for your feedback! We're glad to hear that TJ provided you with excellent service by keeping you informed and being honest throughout the process. We take pride in our team members like TJ who go above and beyond to ensure our customers have a positive experience. We appreciate your business and hope to assist you again in the future!

February 05, 2024

Always treated me right, knowledgeable, polite, waiting area needs Diet Coke, ditch the electric vehicles More

by CWTPHNGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Lominac
Report | Print
February 05, 2024

The lack of communication was astounding. I repeatedly asked for paperwork to be done without me having to sit around and wait. Which never happened. I was also told that I qualified for cert More

by strohj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Ramirez, Daphne Deason
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February 05, 2024

Pleasant helpful people. Mike was our salesman and he went out of his way to explain and answer all the questions I had. A good experience More

by HARRY3720
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Henderson, Allysha Deen, David Llorente, Daniel Ramirez, Dexter Utley, David Hill, Curtis Applegate
Report | Print
Feb 08, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your experience! We're thrilled to hear that Mike provided you with excellent service by going out of his way to explain and answer all your questions. Providing a good experience and helpful assistance to our customers is our top priority, and we're glad we could meet your expectations. We appreciate your kind words and your business, and we look forward to serving you again in the future!

February 04, 2024

Everything done very professionally. It is too bad that a cash sale is frowned upon and so, car sales must be financed. More

by jlarkintx
Recommend Dealer
Yes
Employees Worked With
TJ Gittens
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February 04, 2024

Waited over an hour for oil change and tire rotation because mechanics were absent. I browsed the showroom. More

by KTHOMP321
Recommend Dealer
Yes
Employees Worked With
Daphne Deason, Daphne Deason
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