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Ron Carter Ford Alvin

Alvin, TX

Overview
Reviews
Vehicles
4.3
426 Reviews
Call Dealership (281) 331-8111

3005 FM 528 Rd

Alvin, TX

77511

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Showing 426 reviews

February 09, 2024

I like the fact that I can get things done in a timely manner when I request. And it’s nice to know the cost upfront. More

by WBLOODW183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson
Report | Print
February 09, 2024

Called twice to check on status and never received a call back for several days. They failed to change my oil that I paid for. They did take care of it. More

by vincentr318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karla Wilson
Report | Print
February 08, 2024

I was there for a little over 4hrs. And that was with having an appointment. More

by HOTBOAT0364
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson, Douglas Thompson
Report | Print
February 08, 2024

I am proud to drive my Ford F150. I got at Ron Carter Ford. I like the service I get there each time I bring my truck in for service. I recommed the to my friends. More

by baker1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Mitchell, Karla Wilson, Douglas Thompson, Daphne Deason, Wayne Lominac
Report | Print
February 08, 2024

Great service and ease of scheduling services. Coffee is always available and the waiting room accommodating. More

by 2019 Ford Expedition Limited Max
Recommend Dealer
Yes
Employees Worked With
Daphne Deason, Daphne Deason
Report | Print
February 07, 2024

Very professional and friendly. He went the extra mile to earn our business Excellent service after the sale. More

by Tomstafford72
Recommend Dealer
Yes
Employees Worked With
TJ
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Feb 08, 2024 -

Ron Carter Ford Alvin responded

Thank you so much for your kind words! Providing excellent service, both during and after the sale, is our top priority. We're thrilled to hear that you found our team to be professional, friendly, and willing to go the extra mile. We appreciate your business and look forward to serving you again in the future!

February 06, 2024

Attentive staff and great atmosphere little out of the way but worth the drive. The dealership exceeded my expectations about the deal i wanted to make! More

by Jewlz.jd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ann Mitchell, David Llorente, Daniel Ramirez, David Hill, Cody Lehnert
Report | Print
Feb 08, 2024 -

Ron Carter Ford Alvin responded

Thank you for your wonderful review! We're thrilled to hear that our attentive staff and welcoming atmosphere made your visit worthwhile, despite the distance. It's fantastic to know that we exceeded your expectations regarding the deal you wanted to make. Providing exceptional service and exceeding customer expectations are our top priorities, and we're grateful for the opportunity to serve you. We appreciate your feedback and look forward to your next visit!

February 06, 2024

I was in and out in 50 minutes for a recall appointment that was involving the wipers. More

by Dthopping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Wilson
Report | Print
February 06, 2024

Doug took care of us also kept us informed on what was going on and options we had to fix it. Great experience. More

by kmentzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Wilson, Douglas Thompson, Daphne Deason, Wayne Lominac
Report | Print
Feb 08, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your experience! We're delighted to hear that Doug provided you with excellent service by keeping you informed and offering various options to address your needs. Providing great experiences like yours is what we strive for, and we're thrilled that Doug could assist you effectively. We appreciate your business and hope to continue serving you in the future!

February 06, 2024

Great service desk people prompt call backs repair done in timely order all people knowledgeable More

by JERRYMNTXINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Lominac
Report | Print
Feb 08, 2024 -

Ron Carter Ford Alvin responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service desk team. Providing prompt callbacks, timely repairs, and knowledgeable staff are key components of our commitment to excellent customer service. We appreciate your feedback and look forward to serving you again in the future!

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