Ron Carter Ford Alvin

The dealership had my vehicle for 19 days. The issue was not fixed. I spent over $1,000 in a rental car and I still have to take my car back in. But this time it will be to a different dealers The issue was not fixed. I spent over $1,000 in a rental car and I still have to take my car back in. But this time it will be to a different dealership More

Daphne is great, she listens well and makes sure all issues are taken care of. She’s always willing to get it done and always has a smile. issues are taken care of. She’s always willing to get it done and always has a smile. More

Turn around time was great. Had my vehicle back in running less than a week. Had my vehicle back in running less than a week. More

Service was good but they couldn't find/fix the issue . Same problem occurred as soon as I got vehicle home. Same problem occurred as soon as I got vehicle home. More

They are very nice, knowledgeable, friendly and hard working people. I feel like I’m at home. working people. I feel like I’m at home. More

Ron Carter Ford in Alvin took care of me, the service was quick and as promised. quick and as promised. More

Fast check in and attended to all service questions/issues and relayed to me updates. questions/issues and relayed to me updates. More

Excellent customer service! ! Really appreciate the Ford Pick up and delivery service offered free of charge!! Will keep coming here and definitely recommend to others! Daphne ! Really appreciate the Ford Pick up and delivery service offered free of charge!! Will keep coming here and definitely recommend to others! Daphne was, as always, such a pleasure to deal with!! More

Great, quick experience. The process took less than 24 hours and they delivered the work truck to my office! The process took less than 24 hours and they delivered the work truck to my office! More

Dealer ship was fast with fixing recalls on my truck dropped it off by 8:30 am and had my truck by 4pm dropped it off by 8:30 am and had my truck by 4pm More