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Ron Carter Ford Alvin

Alvin, TX

Overview
Reviews
4.2
429 Reviews
Call Dealership (281) 331-8111

3005 FM 528 Rd

Alvin, TX

77511

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Showing 429 reviews

May 28, 2024

They did a great job on my vehicle and I recommend them too any one. Nice as can be. More

by TOOTSRDGZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Mitchell, Daphne Deason
Report | Print
Jun 04, 2024 -

Ron Carter Ford Alvin responded

Thank you so much for your kind words and positive review! We're delighted to hear that you were satisfied with the work done on your vehicle. Your recommendation means a lot to us. We take pride in providing excellent service and ensuring our customers have a great experience. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Thanks again for your support! Best regards, Ann Mitchell Customer Experience Coordinator Ron Carter Ford

May 28, 2024

Mr Mike Henderson was awesome to work with. He made my car buying experience effortless. I called told him what I wanted and gave him the information. When I got to the dealership I was there More

by carina.lowe30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Henderson
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Jun 04, 2024 -

Ron Carter Ford Alvin responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Mr. Mike Henderson made your car buying process effortless and efficient. Your kind words and positive feedback are greatly appreciated. It's wonderful to know that we could meet your needs and get you driving out in your new vehicle in just 30 minutes. At Ron Carter Ford, we strive to provide exceptional service and a smooth transition for all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car, and thank you once again for your trust and support! Best regards, Ann Mitchell Customer Experience Coordinator Ron Carter Ford

May 28, 2024

They have always taken very good care of my car. It is now 14 years old and still runs great and looks great More

by DIANNE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Deason
Report | Print
May 28, 2024

Douglas Thompson always treats me with a kind and professional experience and makes sure all work is done right. More

by Na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson
Report | Print
May 27, 2024

Still have not completed the job that started one year ago. Waiting on leadership callback. More

by jasoncrume
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Karla Wilson
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May 27, 2024

Y’all have always done me right with all my repairs, Courteous , Informative, Helpful, and Daphne is the Best More

by MHARTLESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Deason
Report | Print
Jun 04, 2024 -

Ron Carter Ford Alvin responded

Thank you for your wonderful review! We are thrilled to hear that you have consistently had positive experiences with our repair services. Your kind words about our team, and especially about Daphne, are greatly appreciated. We strive to be courteous, informative, and helpful with every customer, and it's gratifying to know that our efforts are making a difference. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Thank you for your continued trust and support! Best regards, Ann Mitchell Customer Experience Coordinator Ron Carter Ford

May 26, 2024

Excellent dealing with Adrian . Best sales man . I just need few services which are required in warranty More

by hassan_raza_khan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian McClure
Report | Print
Jun 04, 2024 -

Ron Carter Ford Alvin responded

Thank you for your excellent review! We're delighted to hear that you had a great experience dealing with Adrian. He is indeed a valued member of our team, and your kind words will certainly be shared with him. Regarding the services required under warranty, please reach out to our service department so we can promptly assist you. We're committed to ensuring your vehicle receives the necessary care and maintenance. Thank you once again for your feedback and for choosing Ron Carter Ford in Alvin! Best regards, Ann Mitchell Customer Experience Coordinator Ron Carter Ford

May 26, 2024

She did a great job keeping me updated on progress. Wish the technician on the first visit had caught the problem More

by GLDSONGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Deason
Report | Print
May 25, 2024

Great service on time and very professional. Service that you can trust right in your backyard. More

by JACOB82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson, Daphne Deason
Report | Print
May 25, 2024

Amazing dealership with amazing customer service in the service department! Doug was the best and definitely recommend the service advisor More

by MARKOISAAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson
Report | Print
Jun 11, 2024 -

Ron Carter Ford Alvin responded

Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with our dealership and our customer service in the service department. Doug will be delighted to know he made such a positive impact. Your recommendation means a lot to us, and we look forward to serving you again in the future! Thank you for choosing Ron Carter Ford!! Best regards, Ann Mitchell Customer Experience Coordinator Ron Carter Ford

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