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Ron Carter Ford Alvin

Alvin, TX

Overview
Reviews
4.2
429 Reviews
Call Dealership (281) 331-8111

3005 FM 528 Rd

Alvin, TX

77511

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Showing 429 reviews

April 09, 2024

Got me out on the road within reason. Enjoying my vehicle in the open road More

by phillipjmayeux
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brissa Ochoa, Gabriel Dehoyos
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April 08, 2024

Daphne is the bestttttt! Always reachable, knowledgeable and ready to assist in whatever it is you need! Summed up, she makes it happen. More

by dasexton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Deason
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Apr 08, 2024 -

Ron Carter Ford Alvin responded

We couldn't agree more! Daphne is truly exceptional at what she does. It's fantastic to hear that she provided such outstanding service, being reachable, knowledgeable, and always ready to assist. Making things happen is what we strive for, and Daphne embodies that spirit perfectly. Thank you for taking the time to share your experience, and please don't hesitate to let us know if there's anything else we can do for you.

April 07, 2024

Good to help you out will recommend you to others thank you very much again More

by polinardcalvin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Dehoyos
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Apr 08, 2024 -

Ron Carter Ford Alvin responded

You're very welcome! We're thrilled to have been able to assist you, and we truly appreciate your recommendation. If you ever need anything in the future or have friends or family in need of our services, don't hesitate to reach out or send them our way. Thank you again for choosing Ron Carter Ford in Alvin, and take care!

April 07, 2024

Smooth car buying experience. Fair trade value. No forced add ons. We love our platinum expedition More

by Taylor.adamek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Dehoyos, Zach Taylor
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Apr 08, 2024 -

Ron Carter Ford Alvin responded

We're delighted to hear that you had a smooth car buying experience and that you're loving your Platinum Expedition! Providing fair trade value and ensuring transparency without any forced add-ons are core principles of our service. Thank you for choosing us for your automotive needs. If you ever need anything else or have questions, don't hesitate to reach out. Happy driving!

April 07, 2024

Didn’t get a chance to work with Cody face-to-face, but he did excellent work on the phone. Irving went above and beyond to make sure that we were satisfied with our purchase, and will definitely recommen More

by LCLARKLANE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Henderson, Cody Lehnert, Irving Velasquez
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Apr 08, 2024 -

Ron Carter Ford Alvin responded

Thank you so much for your kind words! We're thrilled to hear that Cody provided excellent service over the phone and that Irving went above and beyond to ensure your satisfaction with your purchase. Although you didn't have the opportunity to meet Cody in person, we're glad he could still assist you effectively. We truly appreciate your recommendation and look forward to serving you or anyone you refer in the future. If you have any further questions or need assistance, feel free to reach out to us anytime.

April 07, 2024

Worst service advisor I’ve ever felt with, Karla and her rookie mechanic know nothing AT ALL More

by jason.molder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karla Wilson
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April 04, 2024

PROMISES MADE, PROMISES KEPT. Truck was needed at given time and date .It was ready at that time. More

by J.DALLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Deason
Report | Print
Apr 08, 2024 -

Ron Carter Ford Alvin responded

We're so glad to hear that we could deliver on our promise! Your satisfaction and trust mean everything to us. Ensuring your truck was ready exactly when you needed it is our commitment to excellent service. Thank you for choosing us and for sharing your positive experience. If there's anything else you need or if you have any questions, please feel free to reach out.

April 04, 2024

Great service from the advisor but disappointing results from the technicians. I had issues on the last two occasions that I brought my vehicle here. The first occasion the technician put in the wrong oi More

by SCHMID_MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson, Daphne Deason
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April 04, 2024

Feel that the service has changed in the last years. Future visits will tell more. More

by LINDACROWSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Lominac
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March 31, 2024

Daphne is great! Went for oil change, tire rotation and inspection. Warranty work was offered and done but it caused the inspection to not pass, have to bring the car More

by Pdelvn
Recommend Dealer
Yes
Employees Worked With
Daphne Deason, Daphne Deason
Report | Print
Apr 08, 2024 -

Ron Carter Ford Alvin responded

Thank you for your feedback! We're delighted to hear that Daphne provided excellent service during your visit for an oil change, tire rotation, and inspection. However, we apologize for the inconvenience regarding the inspection not passing due to warranty work. Rest assured, we'll make sure to address this promptly and ensure your car passes inspection during your next visit. We appreciate your understanding and look forward to providing you with top-notch service once again. If you have any further concerns or questions, please don't hesitate to reach out and thank you for choosing Ron Carter Ford in Alvin.

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