Ron Carter Ford Alvin

They were helpful and so knowledgeable of what you was looking for and what they had to offer. Made sure I was satisfied with my choice and happy for my purchase. looking for and what they had to offer. Made sure I was satisfied with my choice and happy for my purchase. More

It took almost 2hours for an oil change at a cost that is greater than an oil change place. greater than an oil change place. More

Pleasant experience, great service. Was attended to quickly, got more than expected, Daphne is excellent in customer service Was attended to quickly, got more than expected, Daphne is excellent in customer service More

Daphne is always great however she does not have control of the techs and the lack of detail from them of the techs and the lack of detail from them More

Irvin was top notch. Very professional, explained everything clear. Very happy with the whole experience Very professional, explained everything clear. Very happy with the whole experience More

Lack of communication. Had my truck for 9 days already knowing the problem, didn’t fix it. Gave my truck back to me only after I called 7 times with it smelling of smoke wi Had my truck for 9 days already knowing the problem, didn’t fix it. Gave my truck back to me only after I called 7 times with it smelling of smoke with 60 miles put on it. My truck was 3 weeks old with 980 miles on it More

Took a week for your mechanics to get back with me on a diagnosis which cost me 200 + in rental car fees . diagnosis which cost me 200 + in rental car fees . More

Excellent all around. Doug always makes everything easy. Please tell him thank you again for his service and just taking care of the customer. Doug always makes everything easy. Please tell him thank you again for his service and just taking care of the customer. More

Dougus was a great service writer! Truck was in and out the same day! All the employees are great, repairman was also a great access to the company Truck was in and out the same day! All the employees are great, repairman was also a great access to the company More

Karla was knowledgable and helpful. She made this process easy and was able to have the issue repaired as she originally thought she could. She made this process easy and was able to have the issue repaired as she originally thought she could. More