Ron Carter Chrysler Dodge Jeep Ram in Alvin
Alvin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I had issues a couple of years ago with the service department and stopped taking my vehicles. Recently, I decided to give it another chance and was pleasantly surprised. The new staff is friendly, pr department and stopped taking my vehicles. Recently, I decided to give it another chance and was pleasantly surprised. The new staff is friendly, professional, and kept me up to date on the repairs. The automated text message system they have needs improvement but a quick call got my questions answered. More
Had a great experience getting my vehicle serviced. It was done right and quickly exceeding my expectations. It was done right and quickly exceeding my expectations. More
Ram in the Dodge service dept is a nice addition and is much needed now Nowadays, customer service seems to have gotten lost lately. Glad it is coming there @ Ron Carter Dodge the rest need to follow his l much needed now Nowadays, customer service seems to have gotten lost lately. Glad it is coming there @ Ron Carter Dodge the rest need to follow his lead. More
This place is horrible they sold me a Durango with a bad alternator and worst of all he upcharged me the original price giving to me..everything was so rushed I didn’t notice and couldn’t look through the p alternator and worst of all he upcharged me the original price giving to me..everything was so rushed I didn’t notice and couldn’t look through the paperwork afterwards because he gave me no paperwork and told me he would send it to me on email original price we agreed on price of the vehicle $26,718 now that that I got my bank statement it shows $33,000 for the vehicle this should be illegal…I need you all to fix this asap. Mark Van Nort should get fired for this illegal activity. More
This is my 2nd vehicle I purchased from Ron Carter and just as the first time, EXCELLENT service!!!! I highly recommend the Alvin, TX location! Ask for Mark Ina, he is fantastic!!!!! just as the first time, EXCELLENT service!!!! I highly recommend the Alvin, TX location! Ask for Mark Ina, he is fantastic!!!!! More
The service person Jonathon on Jeep side was very kind and respectful. Advise me of maintenance packages. and respectful. Advise me of maintenance packages. More
This review is strictly on the service department. Jonathan is a very pleasant young man, and treat customers fairly. My complaint would be that I had a ten am appointment, for a basic servicing and t Jonathan is a very pleasant young man, and treat customers fairly. My complaint would be that I had a ten am appointment, for a basic servicing and tire rotation. I didn't get my car back until between 4 and 5 pm. Do appointments even matter? More
Very quick and easy car buying experience. Would recommend Craig to anyone looking for a vehicle. Would recommend Craig to anyone looking for a vehicle. More
Everyone was very friendly. My salesman Sam was excellent and not pushy. Dealership had a big selection and great variety to choose from. My salesman Sam was excellent and not pushy. Dealership had a big selection and great variety to choose from. More