Ron Carter Chrysler Dodge Jeep Ram in Alvin

Hannah Kasimoff in the Service Dept did a fabulous job of keeping us informed and communicating for us with the technicians. keeping us informed and communicating for us with the technicians. More

Truck towed to dlrship problem diagnoisted part ordered extended warranty paid $300 of $500 repair bill extended warranty paid $300 of $500 repair bill More

My experience with Ron Carter was awesome, my sales person (Sam Jones) is amazing, friendly, kind, and extremely will to get you what you need for your price. Over all I appreciate how everyone was so person (Sam Jones) is amazing, friendly, kind, and extremely will to get you what you need for your price. Over all I appreciate how everyone was so willing to go the extra mile. More

Everything was amazing. Everyone was so helpful and courteous. I will definitely be sure to let everyone know how well it was for us. Thank you so much for all the help. Everyone was so helpful and courteous. I will definitely be sure to let everyone know how well it was for us. Thank you so much for all the help. Robyn More

Worked with service only. Complex problem with diesel regen was solved in a reasonable amount of time. Complex problem with diesel regen was solved in a reasonable amount of time. More

Service time and estimate were great. For a brand new car with manufacturer problems within 12 months, no loaner cars are available. How am I supposed to get to work when my brand new c For a brand new car with manufacturer problems within 12 months, no loaner cars are available. How am I supposed to get to work when my brand new car is in the shop?. More

They kept their word on what they said and in a timely manner. No hassle was good to manner. No hassle was good to More

Sam Jones got me into the exact the car that I wanted. Very happy customer. Very happy customer. More

Took my car to get an oil change. About 20 min after leaving the delearship a low voltage battery came on. Called and spoke with them agreed to come in the following day to give the b About 20 min after leaving the delearship a low voltage battery came on. Called and spoke with them agreed to come in the following day to give the battery 2 hours needed to be tested. After hanging up low oil light came on the Jeep started to drive funny barely made it the house and before turning off the car all the oil that was replaced fell out the car on the driveway. I tower the car to the delearship the next day they said it was a faulty filter and all the oil was cleaned off. Picked the car up Saturday, drove it for about 1.5 hours around town and noticed oil coming from the car again. Took pictures brought it Tuesday to the dealership since that Monday was a holiday. Waited for the car for 4 hours to be told it was just old oil. Only spoke with the manager because I asked that day. The lady with red hair gave off a she didn’t care attitude. The first day I had the problems I called and left a message with the manager he never called back. I bought the car from this delearship and have had them do all of maintenance until now.I had to have my car towed right after getting an oil change since the oil fell on the driveway, buy things to clean up the driveway, and when receiving the car back it had some old oil not even washed from the dealership. Hannah was my representative she was good through the process, but the manager, and red hair lady not at all. I will never be back. That was the most stressful oil change and I was without my car for a few days. And it delayed me leaving town. More

Ron Carter’s service was impeccable everyone was so hospitable even though I was not their client and I really enjoyed it hospitable even though I was not their client and I really enjoyed it More