
Ron Carter Chevrolet GMC
Alvin, TX
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I was extremely lucky that I walked in and the first vehicle I test drove is the one that I wanted. Very smooth transaction. Everyone was extremely helpful. The one thing that I really enjoyed was that vehicle I test drove is the one that I wanted. Very smooth transaction. Everyone was extremely helpful. The one thing that I really enjoyed was that the salesman did not feel the need to go with my husband and I on the test drive. We were able to freely discuss what we thought without any added pressure from a salesman. Although i went in to purchase a new car i found what i wanted on the used lot. More
Let me say that from the time my wife and I pulled our car Chevy Uplander into the parking lot and got out to the time we got into our new (used) Dodge Journey the experience was awesome. We were greeted car Chevy Uplander into the parking lot and got out to the time we got into our new (used) Dodge Journey the experience was awesome. We were greeted and asked if we could be helped. We stated that we were there to see Jimmy Williams and Todd Price, one was assisting another customer and the other was at his desk and we were escorted to their office. We explained what we were trying to accomplish and these two guys went to work. This started about 6:30 pm. By 10:00 pm we had traded in our vehicle and was driving home with our new one. I would like to say that the financing department is the best that I have ever dealt with. We worked with a gentleman by the name of Apolonio. This man worked with us and showed us all of our options and worked within his options so that we both were happy with the outcome. i would like to say Thank You from Teresa and I for making this experience very enjoyable. By the way this is the second car we have bought from these guys in the last 6 months. Send your family or send your friends. They will all be treated with respect and the upmost care. Thanks again guys and God Bless you. More
Our truck buying experience was a pleasant one. Paul greeted us with friendly attitude and that tone carried throughout the entire process. From the time we got there until the time we left, at no time greeted us with friendly attitude and that tone carried throughout the entire process. From the time we got there until the time we left, at no time did we feel displeased with our decision to work with this dealership and sales staff.. More
Had excellent customer experience. We went in on a Sunday evening left with a Camaro went back on Monday just sign our paper work. They made our experience very easy and had our payment on target. Th Sunday evening left with a Camaro went back on Monday just sign our paper work. They made our experience very easy and had our payment on target. These 2 guys work really great together and took care of us. We'll be going back to see them for our next purchase. I will refer them to my family, friends and co workers. More
Our purchase was one we had planned on making only if the salesperson was honest and upfront with us. Eric Helton was our salesperson and he was the best. He explained everything to us and made us a very goo salesperson was honest and upfront with us. Eric Helton was our salesperson and he was the best. He explained everything to us and made us a very good deal. A very positive experience for us. I highly recommend Ron Carter dealership and Eric Helton. More
We did a double deal I believe is called a in and out deal.i was very satisfied as I bought my daughters Ford edge and she bought a new yukon. The only problem is they are still not showing the Ford edge deal.i was very satisfied as I bought my daughters Ford edge and she bought a new yukon. The only problem is they are still not showing the Ford edge payed off a week later. More
We had a great experience buying our new F-150 Super Crew Cab. Mike Owens was so easy to deal with before we even drove up to the dealership and the whole experience was quick and painless Cab. Mike Owens was so easy to deal with before we even drove up to the dealership and the whole experience was quick and painless More
Walked into the Dealership to purchase a new GMC Yukon and was pleasantly greeted. The salesman worked diligently to make the sale happen, and knew his product. I am very pleased. and was pleasantly greeted. The salesman worked diligently to make the sale happen, and knew his product. I am very pleased. More
I was sold a used vehicle that had been wrecked and it was not disclosed to me. I returned to the dealership and they said they would not buy it back and would only take it in on trade at their dealership was not disclosed to me. I returned to the dealership and they said they would not buy it back and would only take it in on trade at their dealership. I had it for 8 months and they gave me 5,000.00 less than I paid for it. The staff advised me they didn't know and I didn't know so it wasn't their problem. The manager then advised me they made good money selling the car to me and laughed. The dealership would not return my calls and I had to drive back to the dealership to get the problem resolved. They then told me they would sell me a car at cost which they hassled me about until I seen the actual cost price and it was 1,300.00 less than what they quoted me. It was an all around mess and they didn't care. Think twice before using this dealership. My family has bought over 80 vehicles from this dealership and they acted as if they could care less. More
Mike Owens is awesome! He made our car buying experience easy and comfortable. No high pressure sales gimmicks, just a wonderful guy who helped us find the right vehicle. He accommodated our every request easy and comfortable. No high pressure sales gimmicks, just a wonderful guy who helped us find the right vehicle. He accommodated our every request and we are extremely happy. We will go back to see Mike when we are ready for another vehicle. I will also refer all my car buying friends to Mike. THANKS! More