Ron Carter Chevrolet GMC

HORRIBLE EXPERIENCE I BOUGHT A 2011 JEEP GRAND CHEROKEE IN FEBRUARY (2014) THIS YEAR. THE CAR HAS BEEN IN THE SHOP 7 TIMES SINCE THEN. THEY CANNOT FIGURE OUT WHY THE KEYL I BOUGHT A 2011 JEEP GRAND CHEROKEE IN FEBRUARY (2014) THIS YEAR. THE CAR HAS BEEN IN THE SHOP 7 TIMES SINCE THEN. THEY CANNOT FIGURE OUT WHY THE KEYLESS ENTRY INTERMITTENLY WORKS, I JUST HAD THE DASH REPLACED BUT THEY DID NOT FIX THE WARPED PIECE SO IT HAD TO GO BACK IN AND THEN MY DISPLAY SCREEN BLACKED OUT. MU SERVICE ADVISOR MIKE GARCIA DOES NOT CALL WITH UPDATES (UNLESS I HAVE CALLED SOMEONE ABOVE HIM TO COMPLAIN) AND THE GENERAL MANAGER, ALLEN HALL. COULD CARE LESS BECAUSE HE HAS NOT FOLLOWED UP WITH ME ONCE AFTER SPEAKING TO HIM SEVERAL TIMES. THIS HAS BEEN THE WORST CAR PURCHASE OF MY LIFE. DO NOT BUY A CAR OR HAVE YOUR CAR SERVICED HERE. THEY HAVE NO IDEA WHAT THEY ARE DOING AND IT SHOWS WITH THE LACK OF CUSTOMER SERVICE AND QUALITY OF WORKMANSHIP. BUYER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

worst possible experience Joey eisenring single handedly ruined any future chances of me going to Ron Carter.Zero customer service. Will not return to Ron Carter. I ended up pi Joey eisenring single handedly ruined any future chances of me going to Ron Carter.Zero customer service. Will not return to Ron Carter. I ended up picking up my vehicle to take it elsewhere due to his poor attitude and poor customer service. More

customer service went to your dealership an hour and a half before closing found Mr Allen immediately great personality was very helpful found what we were looking for went to your dealership an hour and a half before closing found Mr Allen immediately great personality was very helpful found what we were looking for a struck a deal soon after. quick and easy couldn't have been any better!! We definitely come back again. Great all-around service. More

Trustworthy Sales Professional Woods Miller was the reason I bought my 2008 GMC Sierra and Woods Miller is the reason we bought our 2014 pick-up! My husband called Woods and told hi Woods Miller was the reason I bought my 2008 GMC Sierra and Woods Miller is the reason we bought our 2014 pick-up! My husband called Woods and told him what he wanted : make, model and color and it was waiting when we got there! It was an ,overall, pleasant experience. I will be taking the truck back next week to have running boards and spray-in bed liner installed and as with last purchase, I expect this to go just as smoothly! More

REPEAT OFFENDERS We recently have been car shopping. We've been on-line comparing prices and vehicles. We have purchased our last 2 vehicles from RON CARTER FORD in AL We recently have been car shopping. We've been on-line comparing prices and vehicles. We have purchased our last 2 vehicles from RON CARTER FORD in ALVIN. It is our hometown dealership. However, in the past years we didn't always have the best experience there. Then we met MIKE OWENS. He is a GREAT SALESMAN. He's "our" style of sales guy. Very familiar with what's there on the lot. What packages the vehicles have or what's available for that model. Willing to go find "another" vehicle somewhere @ the lot, WITH A SMILE on his face! He is laid back, easy going, not in your face and down your throat. When we went to the dealership a couple of weeks ago, we were pleasantly surprised to find out that MIKE OWENS was still a sales person there at RON CARTER. He had sold us our 2011 F150. We found him and the search was on for my new work car. He took us all over the lot and let us test drive everything. Without hesitation, walking back to get the keys for yet another vehicle with a, "Not a problem" and smile on his face! It's been hot here. We were still undecided, told him we were going to think about it a little more. So this past Saturday we went back, found our guy, MIKE, drove a couple more vehicles and purchased a brand new FORD ESCAPE TITANIUM. He actually had to hunt this one down because it had just gotten to the dealership. But like a trooper he tracked it down. It had every option we wanted and a few more. We totally enjoyed buying the ESCAPE. I can't say that about other vehicles we've purchased at other dealerships in the past. Where you're excited about a new car, then you have to go do the "dance" in the office. And leave like you've just been totally screwed over! When any of our friends are looking to buy a vehicle we will definitely tell them to go find our guy MIKE OWENS @ RON CARTER. They'll be happy they did!!! More

Review Paul Moreno was our salesman and he was extremely helpful and patient because I wasn't sure what I wanted to buy. My husband and I were very pleased w Paul Moreno was our salesman and he was extremely helpful and patient because I wasn't sure what I wanted to buy. My husband and I were very pleased with our purchase. More

2014 Fusion We are long time repeat customers of Ron Carter for our cars and trucks. The reason we are such a repeat customer is because of how we are treated. We are long time repeat customers of Ron Carter for our cars and trucks. The reason we are such a repeat customer is because of how we are treated. They treat us right. I can't say enough about how friendly the salespeople are. We received no pressure to buy, just helped where we needed it. Our current salesman is Jamen Carker. We enjoyed him so much, he was informative and helped where we needed it. We will be back again to Ron Carter for our Ford cars and/or trucks. Thanks again. More

Ford F-150 I had gone to a number of dealerships looking for a new Ford F-150 truck and for the features that I wanted, the prices were too high and if the price I had gone to a number of dealerships looking for a new Ford F-150 truck and for the features that I wanted, the prices were too high and if the price was right, the truck was almost a stripped down model. I finally went to Ron Carter in Alvin and they had a number of brand new Ford F-150 trucks from 2013. After talking to Mr. Walter Jefferson about one of the vehicles that caught my eye, he was able to get me a good price and not only that I received a number of Ford Incentives that brought what would have been an expensive buying experience into one that was within my price range and I was able to get the features that I wanted and then some. I am very happy with my new truck, my wife loves it and all my church members loves how nice it looks. The sales staff along with Mr. Walter Jefferson made sure that I was well taken care of before, during and after the sale. My wife had not seen what I had selected and she was very impressed with the deal that I had made with the Ron Carter Dealership. One of my church members had bought a car at one of the other locations and that was one of the reasons that Ron Carter came up in my mind when I ran out of places to go looking and not have to drive all over town to make my purchase. More

Jessica Vaughn Jordan helped us pick out are car! Was very friendly and attentive! We plan on returning very soon to purchase another vehicle for my husband. Jordan helped us pick out are car! Was very friendly and attentive! We plan on returning very soon to purchase another vehicle for my husband. More

Ford F-150 This is the third vehicle I have purchased from Ron Carter, but my first time working with Pat. As usual with my experiences, the dealership has reaso This is the third vehicle I have purchased from Ron Carter, but my first time working with Pat. As usual with my experiences, the dealership has reasonable prices for what I'm looking for. Pat was a pleasure to work with. With similar backgrounds and interests, the purchase was more than just a truck. But a valuable contact I'll definitely attempt to rely on the next time I'm in the car shopping arena. Thank you Ron Carter Ford for the haggleless approach to selling cars. And thanks Pat for your invested time and friendliness. More