
Ron Carter Chevrolet GMC
Alvin, TX
Filter Reviews by Keyword
By Type
Showing 1,361 reviews
The dealership was warm and inviting. It was clean and happy. Everyone greeted me with a smile. There was no pressure tactics. I felt like they really worked to get me in the truck within It was clean and happy. Everyone greeted me with a smile. There was no pressure tactics. I felt like they really worked to get me in the truck within my budget. I’m happy happy happy! More
Alex was so helpful and knowledgeable. Making my buying experience seamless. He was very thorough in explaining my new truck and all its features. Thank you to Alex and everyone there at t Making my buying experience seamless. He was very thorough in explaining my new truck and all its features. Thank you to Alex and everyone there at the Ron Carter in Alvin team. Very satisfied with my new truck. More
This was the worst customer service I have ever received from Ron Carter. The service representative was rude and impatient. I had to call multiple times per day to hope and catch her once because she did n from Ron Carter. The service representative was rude and impatient. I had to call multiple times per day to hope and catch her once because she did not return my calls. For the first 3 days, she just told me the tech hasn’t even gotten to my vehicle yet. She kept saying she was going to talk to the tech and call me back but did not. Each day I called to get an update and finally got in touch with the tech she sounded inconvenienced. I waited and paid for a rental car for 4 days in order for them to replace the part I told them to replace on Day 1 because there was a recall. More