Ron Carter Chevrolet GMC

New vehicle and salesperson I had a wonderful experience i liked my salesperson very well Richard Robeson very knowledgeable and very polite and will let others know about this e I had a wonderful experience i liked my salesperson very well Richard Robeson very knowledgeable and very polite and will let others know about this experience More

Quality salesmanship I was referred to Ron Carter Chevrolet by my mother who recently purchased her vehicle from Ron Carter Chevrolet and by my credit union. My experience I was referred to Ron Carter Chevrolet by my mother who recently purchased her vehicle from Ron Carter Chevrolet and by my credit union. My experience in purchasing my vehicle from beginning to end was most pleasurable, including signing the bill of sale. I never felt so comfortable making such an investment before, ever and they took the time to explain every option available. Woods Miller (who phoned me from a hospital bedside to assist me) and Koy Alford (who walked me around the lot and helped me decide on a vehicle) were most instrumental in making this purchase possible and I'd like to extend my gratitude for their help. I can't remember the finance manager's name but he had me signing the bill of sale with confidence and a smile on my face. Priceless! If you are looking for a vehicle, I highly recommend this dealership. I have not been paid to write this review. It is my honest opinion. Kudos Ron Carter Chevrolet and your quality team. More

Beyond Satisfied I came to Ron Carter and was instantly greeted by Benjamin Scholes. My husband and I told him what we were interested in and he knew exactly what to s I came to Ron Carter and was instantly greeted by Benjamin Scholes. My husband and I told him what we were interested in and he knew exactly what to show us. We test drove a Chevy Equinox and instantly fell in love. I told him our budget and he never once tried to push me into something I was not financially comfortable getting. He listened to everything we asked for and got us the perfect match. This is my first brand new car, and I can't thank Ben enough for making car buying such a pleasant experience. More

Very satisfied Thank you Ron Carter for having employees like Pat Thomas my salesman and internet sales Casey. They have made this experience with your dealership v Thank you Ron Carter for having employees like Pat Thomas my salesman and internet sales Casey. They have made this experience with your dealership very relaxing and not stressful. Pat Thomas explained to me the whole time what was being done and why , instead of me wondering what was going on during the process in getting a finance company that would take me, Thank you Pat,,, More

Disabled vet taken advantage of. On April 29th, I came into your Ron Carter Dealership at the Alvin Ron Carter. I met with your salesperson Fernando, and explained my situation. I'm On April 29th, I came into your Ron Carter Dealership at the Alvin Ron Carter. I met with your salesperson Fernando, and explained my situation. I'm a disabled combat veteran, I'm new to the area, and I needed a truck I can rely on. I've never bought from a dealership before, but I wanted to buy from someone I could trust. Fernando sold me a 2007 Ford F-150 for $9100. Since that time, I've driven fewer than a thousand miles. It should have been a red flag when the keys I was given wouldn't open the doors (luckily the fob works). But then three weeks ago my steering rod sheered off. Ron Carter told me they couldn't look at it for at least a week, leaving me stranded. I had it towed to a reputable mechanic who immediately noticed that in addition to the steering rod, the front bearings needed to be replaced and the rear pinion was leaking and unsafe for long distance driving (good thing I found out before trying to drive up to help an Army buddy move at Ft. Hood). The mechanic also said the rotors needed to be replaced and that someone had put pads on bad rotors - something that should have been obvious to the dealer. As a disabled veteran, I have limited income, but I was able to scrape together $1600 to pay for everything but the rotors. Next, as I went to get the brakes fixed at a mechanic near my apartment, the top casing of one of my spark plugs broke off. After the mechanic fixed the spark plug and the rotors (I owe $700 for that), they noticed that there is something wrong with my piston, and that I need to buy a new motor. Both mechanics told me that everything that was wrong, with the exception of the spark plug, should have been noticed during an inspection. I trusted your dealership, and I trusted Fernando. Now I'm left wondering: was I deliberately sold a defective vehicle because you knew I was new to the area, had no support network and you assumed that as a disabled vet I wouldn't have the money or resources to do anything about it, or do all of your used vehicles have these defects and all customers should be concerned? More

Very satisfied customer We recently purchased our vehicle at Ron carter ... Our salesman was Richard Robeson such a great experience he went above and beyond to get us the ve We recently purchased our vehicle at Ron carter ... Our salesman was Richard Robeson such a great experience he went above and beyond to get us the vehicle we wanted, made us feel very comfortable during our shopping process he is a great people person as well with children . I thought we were going to leave not being able to get a vehicle like always but finance dept was great with working with us as well, thanks to our salesman I hope he is still there when we decide to purchase again so if you want a down to earth friendly salesman I recommend you ask for Richard ...will do business again and send friends and family Thanks again Ron carter ....(Richard Robeson) A happy customer Cynthia & Authuro Gonzalez More

Service department Brought my Chrysler 300 in for oil change,rotate tires, and recall for parking slipping. Never ever had a problem with my beautiful car that was the f Brought my Chrysler 300 in for oil change,rotate tires, and recall for parking slipping. Never ever had a problem with my beautiful car that was the first car I ever got to pick out myself ! I bought it brand new in new braunfels tx. No problems at all. They hooked it up to transmission computer and obviously messed it up. As we drove off a loud sound and the transmission blew. Now they say oh did it have a problem before ? xxxx no it was perfect for 4 years ! They gave me a sorry Jeep Patriot to drive till October or December!!!! 4 cylinder! I'm used to a luxury car and have to drive a sorry replacement for months ! It's xx I'm so upset my car was perfect until they messed with the computer on the transmission!!! More

Stay Away They treat you great during the sale, but it's after the sale when it comes to getting warranty work done or trying to get safety recall work done tha They treat you great during the sale, but it's after the sale when it comes to getting warranty work done or trying to get safety recall work done that all of my worst experiences have been with The Original Ron Carter of Alvin has been. I really don't believe the General Manager of The Original Ron Carter of Alvin has a clue as to how bad the service is at their Dealership. This problem is something that all of my family and friends will be told about. The last two new vehicles l purchased where from The Original Ron Carter of Alvin., but rest assured, the next one will not be. They say support your local businesses, I will supporting another towns Car Business in the near future. More

Satisfaction with Ron Carter We have dealt with Ron Carter for several years because we trust them and have never been disappointed in their sales of new or used card and service We have dealt with Ron Carter for several years because we trust them and have never been disappointed in their sales of new or used card and service Center. More

Great experience! Another great experience! Thank you Koy Alford (salesman) for always being patient and finding exactly what we want. We have always dreaded dealing wi Another great experience! Thank you Koy Alford (salesman) for always being patient and finding exactly what we want. We have always dreaded dealing with salesmen but we are so happy we have Koy! More