Ron Carter Chevrolet GMC

Amazing Service I decided to buy a Ford Explorer and knew that Ron Carter in Alvin had a great reputation, so I headed over there. Our sales person, Paul Moreno, spen I decided to buy a Ford Explorer and knew that Ron Carter in Alvin had a great reputation, so I headed over there. Our sales person, Paul Moreno, spent a great deal of time with us to make sure we got exactly what we wanted and needed. He was extremely patient and helpful. We never once felt pressured, which was nice! I highly recommend this dealership...and I also recommend that you ask for Paul Moreno! (a U.S. Marine Corps Vet.) More

overcharging Called about a Dodge durango with a no bus situation. Was quoted a price of 63.95 for diagnostics on the phone. He said I'd I did not pursue it any f Called about a Dodge durango with a no bus situation. Was quoted a price of 63.95 for diagnostics on the phone. He said I'd I did not pursue it any further after the diagnostics that would be all they charge. When it was done they said it was the PCM and it would be 1,100 dollars to replace it. I went to pick it up and was charged 128 dollars instead of the quoted 63.95. The receipt did not even explain what the charges were for. It said customer declined service 128 dollars and had two entries where tech did something which I assume was the diagnostics 0 dollars. In total it was 137 dollars not 63.95. I ordered the pcm online and got it for 175 dollars including shipping. I had to wait almost three weeks for it to arrive but in ten minutes after it did my car was up and running. 1,100 dollars? No I won't recommend a business who tells you one thing and then does completely the opposite . What happened to a person's word being honored? Not only that but I found the clip for my fuel line to the injector rail taken off and left between the hood and windshield. Why you would have to remove that for a computer diagnosis is beyond me. Good thing I found it and reinstalled it before it was lost. More

Amazing Dodge Challenger recently purchased Thank you to Veronica Landin. She made the whole car buying experience great and fast and easy. She found the perfect vehicle for me and worked up a n Thank you to Veronica Landin. She made the whole car buying experience great and fast and easy. She found the perfect vehicle for me and worked up a number on the cost, my trade in truck, and my financial area fast and I am happy with all of it! So thank you again for showing me how quick and easy it truly is to purchase a new vehicle! More

The Friendliest Dealership I gave this high rating because of their professionalism and promptness and friendly service provided. They did an offsite unseen appraisal based on m I gave this high rating because of their professionalism and promptness and friendly service provided. They did an offsite unseen appraisal based on my description of my trade in. They assured me they could get the color of vehicle I wanted. They gave me one price and I asked for a lower one and they gave it to me, no questions asked, a 2016 Yukon SLE...no hassle or haggling whatsoever... Donald Williams was the salesman on this and he was professional but friendly as well.. They didn't keep me waiting long. They gave me some incentives so I would not pay for them later. They gave me more than I expected to get and walked out with a comfortable payment from my own institution. They called me a day or two later to check on how I was enjoying the vehicle. Thank you.. More

A Wonderful Buying Experience Pat Thomas is a wonderful sales person. We never felt pressured or hurried during our visit to Ron Carter and he answered every question we had (and Pat Thomas is a wonderful sales person. We never felt pressured or hurried during our visit to Ron Carter and he answered every question we had (and we had a lot). We definitely had a great experience and are so glad we decided to shop at Ron Carter for our Suburban. Thank you for a wonderful buying experience! More

Best people to work with on purchase of a new truck Sammy Jimenez is an outstanding salesperson! He is truthful - not pushy in any way - lets you be the customer and decide what you want and can afford Sammy Jimenez is an outstanding salesperson! He is truthful - not pushy in any way - lets you be the customer and decide what you want and can afford! Willing to go the extra mile in showing as many vehicles that it takes. He is truly one of a kind! Our family only purchases from this dealer and Sammy More

Thank you Richard and the Ron Carter Team Our experience started with a phone call to the dealership. Richard Robeson was very informative and answered so many questions for us. We decided t Our experience started with a phone call to the dealership. Richard Robeson was very informative and answered so many questions for us. We decided to go in and were very impressed with the way he helped us. Richard was patient, caring and wanted to be the best help he could be to answer a million questions. He went above and beyond as I think we spent almost two days there! Thank you Richard Robeson, hope he knows that his hand shake and kind words meant a lot. Nick & Beth Kouloumoundras More

Check Engine Light/DEF System I made an appointment online and it was for 0730 hours. I arrived at 0705 and pulled into the Service Bay. Two ladies were sitting inside at the their I made an appointment online and it was for 0730 hours. I arrived at 0705 and pulled into the Service Bay. Two ladies were sitting inside at the their desks. I waited several minutes as I was expecting a technician to come outside. Neither of them would move. I parked my truck and went inside and went to one of their desks. The lady looked up my appointment and asked what it was for. I told her and reported that I had entered that information online also. She said with a smart mouth "The person you made your appt. with does not even work here anymore". I said "It's your website, not mine". She then proceeded to tell me I would need to leave the truck. I said that I had entered online that I would be waiting. She the told me the "Diesel Guy" was in training today. I asked if that meant that it would not even be looked at on this day and she said "Yep". I took my keys and exited the building while saying something about how messed up this place was. I would think that somebody would have called me and changed my appt. I would have also thought that the ladies would have acted as professionals. I got up early and drove for 45 minutes each way due to lack of consideration. I think I will find a new place to do business with. More

I LOVE My New Corvette Thanks Veronica Landin for making this a wonderful experience. She was very professional, yet made us feel like family. Second car to buy from her. Thanks Veronica Landin for making this a wonderful experience. She was very professional, yet made us feel like family. Second car to buy from her. More

Very happy with Jimmy My wife and I have bought a few trucks with Jimmy as our salesmen very very good salesman we will be buying another truck soon Thank you Jimmy Mark My wife and I have bought a few trucks with Jimmy as our salesmen very very good salesman we will be buying another truck soon Thank you Jimmy Mark Anthony More