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Ron Carter Chevrolet GMC

Alvin, TX

4.2
1,361 Reviews

3205 FM 528 Rd

Alvin, TX

77511

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Showing 1,361 reviews

November 26, 2019

Worst customer service ever It took them two trys and the second time after keeping the truck for two weeks and not working on it i had to just go get it. they do not return a ca More

by webbp1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joni Woodall
Nov 26, 2019 -

Ron Carter Chevrolet GMC responded

Thank you for taking the time to provide us with this feedback. We appreciate hearing from our customers because it allows us to constantly improve ourselves and the services we offer. However, it appears the impression you were left with following your visit to our dealership is not up to our standards. We would appreciate the opportunity to turn this experience around. Please contact me directly whenever you have a moment so we can discuss your visit together. Michelle Milton | BDC Manager | mmilton@roncarter.com

November 10, 2019

James was great to work with. Answered all of our questions. Would recommend to anyone use Ron Cater Ford. Ron, Sales Manager was very helpful. More

by F150pal
Recommend Dealer
Yes
Employees Worked With
James Tillman
Nov 10, 2019 -

Ron Carter Chevrolet GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Michelle Milton | BDC Manager | mmilton@roncarter.com

October 20, 2019

Provided great service Provided easy and excellent service. Once again James Tillman did an excellent job for us. The truck I wanted wasn't at their dealership so they broug More

by Vernon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tillman
Oct 20, 2019 -

Ron Carter Chevrolet GMC responded

Vernon , thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Ron Carter Autoland satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Michelle Milton | BDC Manager | mmilton@roncarter.com

October 19, 2019

Excellent Experience I had been looking for a new Ford F150, I had done my homework and narrowed down the Dealership's to three, Ron Carter was rated number 1 on my list o More

by Al Stallbaumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2019 -

Ron Carter Chevrolet GMC responded

Al, we love hearing about customers who have a great experience at Ron Carter Autoland and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Michelle Milton | BDC Manager | mmilton@roncarter.com

September 29, 2019

Excellent Ron Carter Alvin Experience with Salesman Dub!! We had been researching a Ford truck purchase for some time and had ended up with a CarPro dealer due to their radio show and the thought that we were More

by NK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dub
Sep 30, 2019 -

Ron Carter Chevrolet GMC responded

What a great review! Thank you for your kind feedback about The Original Ron Carter Chrysler Dodge Jeep RAM in Alvin Texas, and we are happy you decided to return to purchase your new truck. We appreciate your ongoing support and for mentioning Dub on our team, too. Have a great day and see you next time!

September 21, 2019

Great experience I would highly recommend Ron Carter Auto. Our salesman, Sammy Jimenez was the absolute best. Knowledgeable, friendly, great salesman. Great experie More

by Jana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2019 -

Ron Carter Chevrolet GMC responded

Reviews like yours are truly a breath of fresh air, Jana! Congratulations on your purchase! Sammy is truly an invaluable asset and we appreciate everything that he does. I’ll be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best regards, Michelle Milton - Internet/BDC Director - 281-388-8405

September 04, 2019

Excellent Service I had a great experience at Ron Carter RAM in Alvin. Barbara was very helpful and courteous. Very professional. My repair and oil change went very smo More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara in service department
Sep 04, 2019 -

Ron Carter Chevrolet GMC responded

Hi David - Thanks for stopping by to post about your recent service visit at The Original Ron Carter Chrysler Dodge Jeep RAM in Alvin Texas. We are glad to hear that Barbara delivered professional service and that you drove home a happy customer. We truly appreciate your recommendation!

September 01, 2019

Salesman Leon Lundy Leon Lundy was friendly, knowledgeable, treated us like family. Not pushy at all. Made the normally uncomfortable car buying experience a true pleasu More

by EK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2019 -

Ron Carter Chevrolet GMC responded

Thank you for leaving us this great review! It's delightful to know that Leon was able to provide you with such a pleasant car-buying experience. Please come back and see us again in the future with anything else you might need. Take care! Be well, Michelle Milton - Internet/BDC Director - 281-388-8405

August 29, 2019

Great buying experience! Misa meet me on the front steps as I arrived at the dealership. He was very helpful and extremely knowledgeable about the specifications of vehicles t More

by Janet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misa Jelic and Mark (Finance)
Aug 29, 2019 -

Ron Carter Chevrolet GMC responded

Thank you for your great review of The Original Ron Carter Chrysler Dodge Jeep RAM in Alvin Texas, Janet! We are so pleased to read Misa and Mark demonstrated excellent customer service to you while you were our guest and we hope you are enjoying your new Jeep, too! Have a great day and see you next time!

August 19, 2019

Service Department Brought my 2018 F150 in to fix a leak in the windshield and a horn that quit working. Mark in the service department did a fine job keeping me informe More

by MPGFS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Broyles
Aug 19, 2019 -

Ron Carter Chevrolet GMC responded

Thanks for the 5-star review of The Original Ron Carter Chrysler Dodge Jeep RAM in Alvin Texas! Your positive feedback about your service needs and working with Mark on our team are much appreciated, too. Have a great day and see you soon!

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