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Ron Carter Chevrolet GMC

Alvin, TX

4.2
1,360 Reviews

3205 FM 528 Rd

Alvin, TX

77511

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Showing 1,360 reviews

November 17, 2023

Buying process was pleasent exercise without pressures or any "hurry tactics" to make the sale and get me out the door. More

by jwhrncir6682
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac in finance was very good, Eric Helton
Dec 02, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for sharing your positive experience with us! We're thrilled to hear that your buying process was a pleasant and pressure-free exercise. Creating a comfortable and transparent environment for our customers is important to us, and we're pleased that we could meet your expectations. If there's anything more we can do for you or if you have any further feedback, please feel free to reach out. We appreciate your business and look forward to serving you again in the future. Thanks again for choosing us!

November 16, 2023

I was pleased doing business with Amy. She was very Professional and I felt very pleased with her I did not feel rushed or pressured when purchasing my vehicle and she was very knowledge More

by shelleyr703
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Constantine
Dec 02, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for taking the time to share your experience! We're delighted to hear that doing business with Amy was a positive and professional experience for you. Providing a comfortable and pressure-free environment is crucial to us, and we're glad you felt at ease during the vehicle purchase. Amy's knowledge and dedication are certainly valuable assets, and we're grateful for your kind words. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future.

November 11, 2023

Exciting news! Ron Carter has a NEW GENERAL MANAGER. What a difference he is making! With strong leadership values and confidence exemplified in his managerial deci More

by jsnelson_0324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Graves, Amy Constantine
Nov 28, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for sharing your exciting news and positive experience with our new General Manager! We appreciate your kind words about the positive changes you've noticed in our dealership. It's our commitment to uphold strong leadership values, integrity, and customer satisfaction. We're thrilled to hear that your car buying experience was a pleasure and that you left in total satisfaction with your new vehicle. Your feedback is invaluable to us as we strive to create a positive and transparent environment for all our customers. If you have any further comments or suggestions, please feel free to share them with us. We look forward to serving you again in the future and appreciate your trust in Ron Carter.

November 10, 2023

Ms.Ann Mitchell, was so Awesome! She greeted my husband, son and I with a big friendly smile. We felted welcome and like we were family. She offered us coffee or water whatever we wanted. She did not stop t More

by joyceallensauls
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Kaabi Salemans, Ann Mitchell, Ali Kaabi
Nov 13, 2023 -

Ron Carter Chevrolet GMC responded

Thank you so much Ms. Joyce for taking the time to share your positive experience with us! We are thrilled to hear that you had a great buying experience with our dealership and that you are happy with your new truck. At Ron Carter Auto, we strive to provide exceptional service and high-quality vehicles to all of our customers. It is wonderful to know that we have met your expectations and that you are satisfied with your purchase. We appreciate your kind words about our sales team. They work hard to ensure that each customer receives personalized attention and finds the perfect vehicle to meet their needs. We will be sure to pass along your compliments to them. If you have any further questions or if there is anything else we can assist you with, please do not hesitate to reach out to us. We are here to help and ensure that your ownership experience continues to be enjoyable. Thank you once again for choosing Ron Carter Auto. We truly value your business and look forward to serving you again in the future.

November 09, 2023

Real person answers your call! ! Got an appointment with ease and my problem was resolved. Thank you More

by vegaforkids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
November 09, 2023

Salesperson was very helpful and very informative about the vehicle we decided to purchase. Even after the sale he came and helped us get Onstar connected and explained where to find the chevy app on my ph More

by dobann60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clemente De los Santos
Dec 02, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for sharing your positive experience with us! We're delighted to hear that your salesperson was not only helpful and informative during the purchase but went above and beyond afterward to assist with connecting OnStar and explaining the Chevy app on your phone. Providing excellent service even after the sale is crucial to us, and we're pleased that we could meet your expectations. If there's anything more we can assist you with or if you have any further questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future.

November 08, 2023

Service was slow. We brought the vehicle in first thing Friday morning, and it was not returned to use until mid-day (11:50am) on the following Tuesday. The scope of More

by DSKRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angle
November 07, 2023

Quick Service and communicated clearly of work preformed. Comfortable waiting area. Pleased with service overall More

by havensjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
November 07, 2023

Help to get the best deal and helped me get thru the process the best way More

by southernathleticsupply
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Helton
November 04, 2023

Check engine light on picked up vehicle after service engine light on again. Had to travel to and from Ron Carter 2 days in a row. Who is going to pay for my time since your technicians could not figure More

by CNICHO59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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