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Ron Carter Chevrolet GMC

Alvin, TX

Overview
Reviews
4.2
1,360 Reviews
Call Dealership (346) 738-0051

3205 FM 528 Rd

Alvin, TX

77511

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Showing 1,360 reviews

December 14, 2023

I brought my car in for two warranty items. It was scheduled, diagnostics already completed in a previous appointment. My advisor was out sick and I was shocked no on touched my car. I called T More

by Friendswood mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
December 13, 2023

I was pleased with the service. I'm very excited with my new truck, gladly it arrived with all the specifications that I requested. More

by JOEL GONZALEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Wiese
Report | Print
Dec 20, 2023 -

Ron Carter Chevrolet GMC responded

We're delighted to hear that you had a positive experience with our service! It's great to know that your new truck arrived with all the specifications you requested, and we're thrilled to have been a part of making that happen for you. If there's anything else you need or if you have any further feedback to share, please feel free to reach out. Thank you for choosing us, and we hope you enjoy many exciting adventures with your new truck! Safe travels!

December 08, 2023

it took almost 2 years to receive the sensors that were supposed to be equipped on my Chevrolet High Lander. The service representative "forgot" conversation and to top it off had an attitude where I More

by DFLORES2902
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorainna, Ali Kaabi
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December 04, 2023

Service was good Only thing I think should be shuttle service if u need pick up on Saturda More

by PRICE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena juarez
Report | Print
December 02, 2023

Robert was great and helped me with every step of the transaction. It was a great experience. More

by Jacobsjay21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Henderson
Report | Print
Dec 07, 2023 -

Ron Carter Chevrolet GMC responded

Thank you, we appreciate your business and look forward to seeing you in the future!

December 01, 2023

when the engine went out on my new truck they kept it 3 mo,,when the fuel management computer went out just a couple weeks, when the turbo went out they kept it 4 mo More

by HMELCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember the mexican with a limp,he didnt want to order a truck for me,,went to another dealer
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December 01, 2023

Great people. Fast and courteous of my time. Tony handley was very friendly and helped me find the right truck I was looking for! More

by AVV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony handley , Ann Mitchell, Mark Eaton, Amy Constantine
Report | Print
Dec 02, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for taking the time to share your positive experience! We're delighted to hear that our team, especially Tony Hanley, provided you with great service. We understand the value of your time, and we're pleased that our process was fast and courteous. If you ever have more questions or need assistance in the future, feel free to reach out. We appreciate your kind words and thank you for choosing us!

November 30, 2023

Eric was great and helped us find what we were looking for to continue leasing through Ron Carter. A very pleasant experience. More

by DRAGONMAK36
Recommend Dealer
Yes
Employees Worked With
Eric Helton
Report | Print
Dec 02, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for sharing your positive experience with us! We're delighted to hear that Eric provided you with great assistance and helped you find exactly what you were looking for. Ensuring a pleasant experience for our customers is a top priority, and we're thrilled that we could meet your expectations. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to continuing to serve you at Ron Carter.

November 30, 2023

I took my car in at the wrong time during the Thanksgiving holidays. But once everyone and GMC approved my part on my car, it was completed immediately. , And it works perfect More

by joann.coronado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Dec 23, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for sharing your feedback with us. We appreciate your understanding, especially considering the Thanksgiving holidays and the timing of your visit. We're delighted to hear that once the necessary approvals were in place, our team was able to complete the work on your car immediately. Customer satisfaction is our priority, and we're pleased to know that the outcome met your expectations. If you have any further comments or if there's anything else we can assist you with, please feel free to reach out. We value your trust in our services and look forward to serving you again in the future.

November 29, 2023

Ali was great to deal with. I totally bought my truck site unseen. He had everything ready to go when I drove up from Corpus Christi. More

by chris@nighthawkservices.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali Kaabi
Report | Print
Dec 02, 2023 -

Ron Carter Chevrolet GMC responded

Thank you so much for sharing your experience! We're thrilled to hear that Ali provided you with great service, making your truck purchase a smooth and convenient process, even without seeing it in person. It's our goal to ensure that our customers feel confident and satisfied with their decisions. If you ever have any questions or need further assistance, please don't hesitate to reach out. We appreciate your trust in us, and we hope you enjoy your new truck!

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