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Ron Carter Chevrolet GMC

Alvin, TX

Overview
Reviews
4.2
1,360 Reviews
Call Dealership (346) 738-0051

3205 FM 528 Rd

Alvin, TX

77511

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Showing 1,360 reviews

January 10, 2024

Walked in got my truck inspected and out the door in 30-45 minutes. Awesome. More

by MONTEMAYORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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January 09, 2024

The people are pleasant and friendly to speak to, however there is something systematically wrong when you drop off your car off and over 48 hours later it’s still “in the queue” to be seen. More

by BDOGCHAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
January 07, 2024

Simple straight forward process, enjoyed the staff and got out in a timely manner. Recommend dealer! More

by JFOXWORTH58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Kaabi
Report | Print
Jan 08, 2024 -

Ron Carter Chevrolet GMC responded

We're thrilled to hear that you had a positive experience with us! Providing a simple, straightforward process and ensuring a timely service are top priorities for us, and we're delighted that you enjoyed the staff during your visit. Your recommendation means a lot to us, and we appreciate your kind words. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. Thank you for choosing our dealership, and we look forward to serving you again in the future! Safe travels!

January 07, 2024

The deal ship was fast with my oil change. Said they check my windshield washer fluid but didn’t because the next day it was out. This is the second time it has happened. More

by tcastro1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Helton
Report | Print
Jan 17, 2024 -

Ron Carter Chevrolet GMC responded

Thank you for bringing this to our attention, and we apologize for any inconvenience you've experienced with the windshield washer fluid during your recent oil change. We strive to provide thorough and efficient service, and it seems we fell short on this occasion. We take your feedback seriously and will address this issue with our team to ensure it doesn't happen again. If there's anything we can do to make it right or if you have further details to share, please contact us directly. We appreciate your understanding and the opportunity to improve our services.

January 06, 2024

Employees nice & accommodating. No one answers the phone at Service Desk or Dealership, have to leave a message. More

by PERRYHURLEY
Recommend Dealer
No
Employees Worked With
Angel Ruvalcaba
Report | Print
Jan 17, 2024 -

Ron Carter Chevrolet GMC responded

Thank you for sharing your experience with our team. We're glad to hear that our employees were nice and accommodating. However, we apologize for the inconvenience you faced when trying to reach us by phone. We understand the importance of quick and responsive communication, and we're actively working to address the issue of unanswered calls at the Service Desk and Dealership. If you have any specific concerns or if there's anything else we can assist you with, please feel free to leave more details in your message, and we'll ensure it's addressed promptly. We appreciate your feedback and your patience as we strive to improve our services.

January 06, 2024

Es un excelente. Lugar para comprar un carro o camioneta cómo ustedes lo llamen mi experiencia fue un excelente trato de principió a fin More

by fidenciocastillo71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clemente De los Santos
Report | Print
Jan 06, 2024 -

Ron Carter Chevrolet GMC responded

Gracias por su negocio, esperamos verlo en el futuro.

January 05, 2024

Eric was very helpful helping me with buying my new truck I love it thank you eric More

by itzamanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Helton
Report | Print
Jan 08, 2024 -

Ron Carter Chevrolet GMC responded

That's fantastic to hear! We're thrilled that Eric provided you with helpful assistance during the process of buying your new truck. It's great to know that you love your new vehicle. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your kind words for Eric. We hope you enjoy many miles of happy driving in your new truck! Safe travels!

January 04, 2024

Great good awesome happy satisfying comfortable good looking excited looking forward to the future.. thanks More

by rfontenette2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Helton
Report | Print
Jan 08, 2024 -

Ron Carter Chevrolet GMC responded

It's wonderful to hear that you had such a positive and satisfying experience! We're thrilled that you're happy, excited, and looking forward to the future. Your comfort and satisfaction are our top priorities. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. Thank you for choosing our services, and we appreciate your kind words! Wishing you many enjoyable and worry-free experiences with whatever lies ahead. Safe travels and all the best for the future!

January 03, 2024

Great experience and would highly recommend. Ali Kaabi made the buying process quick and easy. More

by weiss.a.nick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Kaabi
Report | Print
Jan 08, 2024 -

Ron Carter Chevrolet GMC responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a great buying experience and that Ali Kaabi made the process quick and easy for you. Our team strives to provide excellent service, and it's wonderful to know that we met your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future. Thank you for choosing Ron Carter Auto in Alvin!

January 01, 2024

Our salesman was Ali, and another young man in training (forgot his name) both were good. Mark the manager was great as well. I believe this was our 3rd. purchase from Ron Carter, we are very satisified! G More

by WCBRANGUS
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Eaton, Ali Kaabi
Report | Print
Jan 02, 2024 -

Ron Carter Chevrolet GMC responded

Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that Ali, the young man in training, and Mark provided you with excellent service during your recent visit. It's always a pleasure to welcome back satisfied customers, and we're honored that you chose Ron Carter for your third purchase. Our team takes great pride in delivering exceptional service and making the car-buying experience enjoyable. We appreciate your kind words and the trust you've placed in us. If there's anything more we can do for you or if you have any questions, please don't hesitate to reach out. Thank you again for choosing Ron Carter, and we look forward to serving you for all your future automotive needs.

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