
Ron Carter Chevrolet GMC
Alvin, TX
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Took longer to get back to me than the service advisor initially told me. Not to mention that the dealership didn’t have the sensor that needs to be replaced and didn’t know when it would be available. initially told me. Not to mention that the dealership didn’t have the sensor that needs to be replaced and didn’t know when it would be available. More
I am no fan of buying cars. I love cars, but hate the buying process. I found a car I wanted on CARS.COM and went to Ron Carter’s website to connect on availability for the car. I love cars, but hate the buying process. I found a car I wanted on CARS.COM and went to Ron Carter’s website to connect on availability for the car. I was contacted by Justin Brown regarding the vehicle. I put an offer in the first email I sent and Justin came back with a counter. We were initially unable to meet on a price, but Justin was respectful and responsive in his communication. A few days later Justin contacted me again through email and stated that the dealership would be willing to accept my offer with a slight increase in the price. I accepted. I live in Dallas and took a flight down to pick up the car. I had outside financing but Mark in the finance department was able to meet my credit union rate and beat it just slightly, so I financed with the dealership. I took an Uber from the airport and picked up the car and drove it back to Dallas. Great experience with all involved. In and out in less than an hour. More
We took our Tahoe in to get an oil change and have them do a simple inspection. This took them over two days to get completed. This surprised us since they found nothing wrong with the vehicle. We cons do a simple inspection. This took them over two days to get completed. This surprised us since they found nothing wrong with the vehicle. We constantly had to call to get an update on the vehicle. More
Worst experience ever. I waited a week to hear anything of substance on my vehicle and when I finally did I was given incorrect information, being told my vehicle was irre I waited a week to hear anything of substance on my vehicle and when I finally did I was given incorrect information, being told my vehicle was irreparable. This led me to buying a new car and then the next day I received a call telling me they gave me information on the wrong vehicle. I will never do business at Ron Carter again. More
I'm disappointed. Car was there 27 days. It wasn't successfully diagnosed until a mechanic who was on vacation returned. I paid out of pocket 2900 dollars on a rental. Car was there 27 days. It wasn't successfully diagnosed until a mechanic who was on vacation returned. I paid out of pocket 2900 dollars on a rental. More
You guys were awesome. Everything was quick and straightforward. I will definitely recommend you to my friends. Everything was quick and straightforward. I will definitely recommend you to my friends. More