Ron Bouchard Nissan

Make me feel like home. This is my second car purchase from Ron Bouchards. This time around was more than a pleasure. Especial thanks to Bob Brachel even though he works I've This is my second car purchase from Ron Bouchards. This time around was more than a pleasure. Especial thanks to Bob Brachel even though he works I've in the honda dealership he took the time to take care of our need and wants. From the beginning he made us feel like home and made the experience more enjoyable. He walk is thru everything and explain everything to the T. He was just a outstanding! He even call us a day after just to see if we had any question or concerns. More

Expert Timewasters and Dishonest Sales Force I couldn't believe it's 2014 and a car dealership is still operating on this archaic sales model. This is my experience with this 1. They advert I couldn't believe it's 2014 and a car dealership is still operating on this archaic sales model. This is my experience with this 1. They advertised in the Worcster T&G newspaper for a Versa Note Manual for $12,449 or there abouts. Great price. 2. I call up and is transferred to Gina @ Internet Sales, she tells me the automatic (S Plus) is $13,248. 3. Great. I confirm Doc fees $399, $35 inspection, and between $105 and $135 for plates, taxes etc. Doc fees are bogus but still a great price. She asks when I will be coming in. I told her in an hour and she responds with, I'll have the manager pull up the car to the front just to have it waiting for you to test. 4. I arrive in 45 minutes. Enter the dealership. They are busy. No problem. I call for Gina, left a message indicating i was waiting. No return call. I waited 30 minutes before even a salesperson decides to approach me. During that time, I made eye-contact with the General manager in his beautiful glass house of an office but he is apparently the kind of manager that doesn't interact with potential customers. 5. Finally Patrick approaches me and hands me off to a newbie sales guy. 6. Awesome. Finally maybe we test drive and can close the deal. 7. After test driving, I decide I need power windows. That would mean an upgrade to the SV version which at MRSP is $750 dollars more than the S Plus. So they tell me they have to "walk the lot" to figure out what they have. That's hilarious, in this day and age you have to walk the lot to figure out your inventory? At best, something's seriously wrong, at worst, another really stupid time-wasting trickery dealership. 8. Since they only had one SV in stock and it was a 2015. Patrick then has the nerve to tell me 2014 and 2015 SV vehicles are priced the same. Imagine that bold face lie. How mentally challenged must you be to buy into that notion. I called his bluff and said, ok, if that's the case, the difference between the S Plus and SV is $750, I'll give you $14K for the vehicle. 9. Makes me wait another 30 minutes while he goes get his Sales Manager. 10. I begin to walk out the door knowing they are just time-wasting. Patrick rushes over and asks me to sit b/c the sales manager is "coming" soon. I asked, who is your sales manager?" He points to a guy (I assume David) who is 5 feet away talking to another customer. Fine. I tell Patrick, I'll give him a minute. 11. David finishes talking to the customer, proceeds to walk past me and out the side door. I leave. Ask I'm driving out, David is out hanging by the cars, shooting the breeze with an employee. All this transpired over 3 hours. Quite an amazingly experience, circa 2008. Funny thing, I've always had high regards for Ron Bouchard, their Acura store has served me very, very well. I guess when you move downmarket, your expectations must also adjust accordingly. More

No Master KEY , WRONG model on paperwork MY wife purchased 2011 toyota camry. All paper work had model LE should hve been other like CE Only one key for entry was given, expected Master MY wife purchased 2011 toyota camry. All paper work had model LE should hve been other like CE Only one key for entry was given, expected Master key and auto door,trunk unlock as well as a backup key. several calls and visits never resolved the problem !! More

Purchase of our 2014 Nissan Atima 2.5 SV We bought our new 2014 Nissa Altima 2.5 SV two months ago at Ron Bouchard's Nissan dealership in Lancaster MA. We were very pleased at how we were tre We bought our new 2014 Nissa Altima 2.5 SV two months ago at Ron Bouchard's Nissan dealership in Lancaster MA. We were very pleased at how we were treated. The salespeople were very courteous, knowlegable and helpful.We were allowed to test drive three different vehicles before settling on our pearl white Altima. The negotiated selling price of the care (well below sticker price) plus sales tax, registration fee, documentation fee and title transfer was pretty much what we were willing to pay before we entered the dealership. We were very pleased with the transaction. All in all, a great experience. As we said, we bought the Altima two months ago and have had no regrets with the purchase. For a four cylinder, it has plenty of power especially with occasional need for quick acceleration on a hill passing another vehicle. It really handles well and is fun to drive. The car is advertised as 38 miles per gallon highway and 27 miles per gallon around town. We took a trip to Vermont to see our daughter (about a three and half hour drive) and got about 36 miles per gallon. Of course, we are still braking the car in. Very pleased with our purchase. More

Just purchased my 3rd vehicle from Richard Lyons in the last 3 years, I like working with this dealership. I still have all three, and I like the excellent service when I go there. last 3 years, I like working with this dealership. I still have all three, and I like the excellent service when I go there. More

excellent customer service! great experience! Me and my wife purchased a 2014 nissan rogue from adrian harters at ron bouchard nissan, from the get go adrian was very helpful with our decision in Me and my wife purchased a 2014 nissan rogue from adrian harters at ron bouchard nissan, from the get go adrian was very helpful with our decision in choosing the best vehicle for my family...The dealership was cumfortable and fun to look around while we muled over our options :) Our overall experience was a great one and we certainly will not only come back to ron bouchards to buy all of our next vehicles..but we will personally ask for adrian when looking to make a new purchase! More

Everyone we dealt with at Ron Bouchard's was a pleasure from sales through finance and service. We went in not sure of what er wanted and Adrian was very patient to show us endless options. Mike pleasure from sales through finance and service. We went in not sure of what er wanted and Adrian was very patient to show us endless options. Mike walked us through financing in a flash, explaining everything thoroughly as he went. Carlos showed us every feature of the car we bought expertly and made sure we were comfortable with our purchase before we left. Overall, we had a great experience at Ron Bouchard's. More

My overall experience with Carlos Gonzalez, Duane Daye My overall experience with Carlos Gonzalez, Duane Daye and the Ron Bouchard Nissan Family was excellent. Each person was attentive, courteous and abl My overall experience with Carlos Gonzalez, Duane Daye and the Ron Bouchard Nissan Family was excellent. Each person was attentive, courteous and able to assist me with exactly what was needed for my household. When I explained a prior experience with Ron Bouchard, these gentlemen went to great lengths to gain my confidence. I will definitely return in the distant future and recommend my friends and co-workers choose Ron Bouchard! Thank you. Valerie Boston-Watts, proud owner of a brand new 2013 Nissan Rogue. More

Adrian was excellent! His approach to sales fit our personality to the T! Highly knowledgeable in all aspects of the different vehicles we looked at and willing to listen to our concerns and then recom personality to the T! Highly knowledgeable in all aspects of the different vehicles we looked at and willing to listen to our concerns and then recommend the best solution. We started looking for a low mileage used vehicle and ended up finding a brand new 2013 model which we were able to modify to meet our needs. Very friendly and low pressure approach ! Duane was able to able to assist with furthering our process and making sure we had answers to everything possible! When if came to finalizing paperwork and financing, Mike was super in answering and fully explaining all of our questions. Again, fast and courteous!! More

This is the second Nissan I have bought at Ron Bouchards. The first time I went I met and worked with Paul Donahue. Like everyone else who works at the dealership, he was wonderful and worked with me to ma The first time I went I met and worked with Paul Donahue. Like everyone else who works at the dealership, he was wonderful and worked with me to make a deal - never putting pressure on me. Paul even gave me a tour of the service center - which is spotless and went over all of the details of the car before I left the lot. He even followed up a couple of weeks later to see how I liked the car. So, when I needed to buy another car, I immediately called Paul and set up a time to meet at the dealership. The day went just as smoothly as the first. I picked out the car and then made the deal and drove out of the lot in my new car that afternoon. And Mike Giguere was great and answered all of my financing questions both times. If you are looking to buy a Nissan, I would definitely recommend Ron Bouchard Nissan and Paul Donahue! More