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Ron Bouchard Honda - Service Center

Lancaster, MA

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17 Reviews

17 Reviews of Ron Bouchard Honda - Service Center

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September 17, 2016

INCREDIBLE SERVICE DEPT Went for service a couple times and my customer service persons name is Joel. I don't see his name on the list here but, it should be. This kid is ver More

by HuntFish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Sep 27, 2016 -

Ron Bouchard Honda responded

We're glad our Service team was able to assist you!

December 21, 2015

No stress or pressure. Worked with Ernie Kennison on our latest vehicle and was a great experience. No pressure and got us a price we were very happy with. He followed up wi More

by golfing360
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Kennison
Dec 21, 2015 -

Ron Bouchard Honda responded

Thank you for choosing The Honda Store. We are glad you had a no pressure experience with us.

July 27, 2015

Won't be back I guess it was my fault for not putting my foot down sooner. I purchased a 2012 civic with low miles. Within the year of owning the car, three recalls More

by lion730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
fernando estudillo, Courtney Gray, Seth Teague
Aug 03, 2015 -

Ron Bouchard Honda responded

We are sorry there was a paint recall on your vehicle. The autobody shop we sublet out to usually does a great job, and we apologize there was an issue with their service.

March 24, 2015

professional friendly service Salesman was very friendly and spoke very professional. He showed interest finding a way to help me with my questions and concerns. He also showed me More

by melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Osorio
Mar 31, 2015 -

Ron Bouchard Honda responded

Thank you for the comments, and for choosing to shop with us.

August 13, 2014

Service department is a joke I have called repeatedly in the last week to speak to the Honda Service department about my car. However they do not ever answer their phone. The rece More

by DCMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
receptionist
Nov 21, 2014 -

Ron Bouchard Honda responded

We apologize for the trouble you had getting a hold of the Service Department, that is not typical of the way we handle things. If there is still an outstanding issue please call and ask for Jim Kane, the Service Director. He will by happy to assist you.

Nov 13, 2019 -

DCMA responded

News flash, he never answers the phone either, nor returns calls.

July 08, 2014

Ron Bouchards Auto Store is the best!! Love this dealership and everyone there. Professional, exceptional service. I would not go any other place. I cannot say enough about every employe More

by luckyr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone!!, Jamie Rodriquenz, Seth Teague
Nov 21, 2014 -

Ron Bouchard Honda responded

Thank you for the positive feed back! We appreciate your business, and your referrals!

September 22, 2008

I am new to the area. I locked my keys in my old 2001 Honda Accord and called the Service Department in a panic. They were unbelievable! They managed to get a key to me within an hour (2 towns away) an More

by HappyHonda
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mallory? Service Dept
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