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Ron Bouchard Honda

Lancaster, MA

3.5
265 Reviews
At Ron Bouchard's Auto Sales, Inc. dba Ron Bouchard Honda we want to make your car buying experience easy! Use our online tools to shop for a vehicle, explore payments, trade values and more; or visit us at the dealership.Our team of professionals are available to you every step of the way via phone, email, chat or in person. We are happy to answer any questions you have, or schedule you a time to test drive your vehicle of interest.
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500 Old Union Turnpike

Lancaster, MA

01523

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Showing 265 reviews

October 08, 2014

Pleasant Experience and Great New Car On Friday, October 3, 2014, we decided to look at a car that we had already decided upon. We were greeted by Bob Brachel when we entered the dealersh More

by JudithGordon56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Brachel
Nov 21, 2014 -

Ron Bouchard Honda responded

We are happy to hear you had a pleasant experience working with Bob (we enjoy his sense of humor too!) We hope you are enjoying your new CR-V!

September 02, 2014

Bob made leasing make sense. I was not quite prepared to get a new car right now, but my old vehicle left me no choice. A friend knew I wanted a Honda and told me to see Bob at Th More

by Pugsley1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmo Astudillo, Bob Brachel
Nov 21, 2014 -

Ron Bouchard Honda responded

Very glad to hear you are happy in your new Honda! We appreciate your business.

August 27, 2014

A pleasant experience! Bob made the leasing experience simple. Everything was done for me including all business at the RMV, state inspection and canceling of my old plates More

by chickod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alli Gabrielian, Bob Brachel
Nov 21, 2014 -

Ron Bouchard Honda responded

We are glad you had a pleasant purchase experience, and greatly appreciate your recommendation!

August 22, 2014

Professional all around!!! Eddie is a great man made the purchase of my new car easy and without any hassle...Thank you very much and I love my new car!! More

by annie m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alli Gabrielian, Ernie Kennison
Nov 21, 2014 -

Ron Bouchard Honda responded

We are glad you had a good experience working with Eddie! Thank you for your business.

August 18, 2014

EXCELLENT!! Awesome experience - all the way around! Knew what I wanted and needed - and Michelle delivered! I have already passed her name off to quite a few p More

by barrowsSt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Kennedy
Nov 21, 2014 -

Ron Bouchard Honda responded

We are glad to hear you're enjoying your new Civic, and Michelle certainly appreciates the referrals!

August 13, 2014

Service department is a joke I have called repeatedly in the last week to speak to the Honda Service department about my car. However they do not ever answer their phone. The rece More

by DCMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
receptionist
Nov 21, 2014 -

Ron Bouchard Honda responded

We apologize for the trouble you had getting a hold of the Service Department, that is not typical of the way we handle things. If there is still an outstanding issue please call and ask for Jim Kane, the Service Director. He will by happy to assist you.

Nov 13, 2019 -

DCMA responded

News flash, he never answers the phone either, nor returns calls.

August 10, 2014

excellent experience!! We went to the dealership wanting a certain outcome. Eddie made it happen!! He was very low key no pressure and was so helpful and honest. We had pre More

by Stephanie Scipione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Sallese, Alli Gabrielian, Eddie Osorio
Nov 21, 2014 -

Ron Bouchard Honda responded

We're glad to hear you enjoyed working with Eddie, and hope you are enjoying your vehicle!

July 14, 2014

Bait and switch and a whole lot of lies! I wish I could give ZERO stars, because that's what they deserve. Absolutely the worst car buying experience ever!!! They are very high pressure sales More

by DCMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Sallese, Elmo Astudillo
July 08, 2014

Ron Bouchards Auto Store is the best!! Love this dealership and everyone there. Professional, exceptional service. I would not go any other place. I cannot say enough about every employe More

by luckyr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone!!, Jamie Rodriquenz, Seth Teague
Nov 21, 2014 -

Ron Bouchard Honda responded

Thank you for the positive feed back! We appreciate your business, and your referrals!

July 07, 2014

I would not own anything but a Honda I have had a Honda since 1989. I now have a 2011 Civic and love it. It is my 4th one. Would never drive anything else. When I need service, I always g More

by martymaclean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Rodriquenz, Michelle Kennedy
Nov 21, 2014 -

Ron Bouchard Honda responded

We love hearing stories from Honda loyals! Thank you for the feedback. We will also pass along your compliment to our service manager Jamie!

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