Ron Bouchard Honda

I highly recommend this dealership. John Ellis was our salesman. He is very courteous, knowledgeable and knows the cars. He all our questions and followed up with us after our purchase John Ellis was our salesman. He is very courteous, knowledgeable and knows the cars. He all our questions and followed up with us after our purchase. More

Very high pressured - they are overbearing I bought a brand new 2015 Honda. I scheduled a time to come in for a test drive. I had other plans that day so I didn't want to be at the dealership I bought a brand new 2015 Honda. I scheduled a time to come in for a test drive. I had other plans that day so I didn't want to be at the dealership for more than an hour, 90 minutes top. I wanted to make the deal, give a deposit, but come back later the same day or another day. But no, they kept dragging it on insisting I needed to have it that day. I was there for 3+ hours. They had the keys to the car I was trading in and would not give them back after I requested them several times (mind you, I was close to walking out the door but only because of their tactics. I felt like I was trapped. The whole experience was not pleasant. Buying a new car can be an enjoyable experience - I know as I buy a new car every other year and I never had an experience as bad as this one. The documentation fee of $399 is the highest of any dealership I know (and I researched many dealers’ documentation fees). My last dealership is up to $349 (most I found are 299-349, not as high as 399). On top of that, it was a brand new car. I buy a new car every 2 years and never have they tacked on the cost of the inspection sticker but this dealership does - other dealerships I have bought from absorb this since they are getting a generous documentation fee. I love the car I bought but I am not sure I will take it here for servicing which is pretty sad. I just don’t feel this place is honest. More

I will never go anywhere else! Best experience!! I had been to two other dealerships with no luck. I walk right into the Honda Store and got exactly what I wanted. Left with a car that day. Domenic w I had been to two other dealerships with no luck. I walk right into the Honda Store and got exactly what I wanted. Left with a car that day. Domenic was wonderful!! I will recommend him and the dealership to everyone I know! Thank you!! More

I would not go anywhere else! I have always had good luck doing business at Ron Bouchard's - and, I love my Honda CRV! I'm a repeat customer and would recommend this dealership to I have always had good luck doing business at Ron Bouchard's - and, I love my Honda CRV! I'm a repeat customer and would recommend this dealership to everyone. More

Great Dealership We want to thank Michelle Kennedy for the great deal on a Honda CR-V. We had previously owned a Honda CR-V that my wife really enjoyed and I was hopi We want to thank Michelle Kennedy for the great deal on a Honda CR-V. We had previously owned a Honda CR-V that my wife really enjoyed and I was hoping to replace it. Michelle led us to the exact vehicle that my wife liked. As we reviewed the vehicle details she pointed out that there was a discount on the price as well as financing for the 2014 CR-V. After negotiating a great deal, my wife now enjoys her new red Honda. Ron Bouchard's Honda Store is a first class dealership with a really professional staff. More

Excellent experience! Very personable and great sense of humor! Explained everything to a T and made our buying experience (both times my husband and I bought a car from hi Very personable and great sense of humor! Explained everything to a T and made our buying experience (both times my husband and I bought a car from him) completely stress free! We'd go out of our way to buy from him again. More

Same service time after time! I'm sorta partial to Ron and his team because I purchased my first car at 17 from his Acura showroom in auburn...I'm also partial to the brand ..Acura I'm sorta partial to Ron and his team because I purchased my first car at 17 from his Acura showroom in auburn...I'm also partial to the brand ..Acura being a bi-product of Honda. So with that said I purchased my 3rd Honda last night from the new Lancaster location yesterday. ..what a great facility they have there ..but every great facility needs a great team and they have that as well between my salesman Dave and the GM Clay Knight I was not let down...I know as a consumer car buying can sometimes be a scary experience. .but I will assure you its not with these guys...they are true Professionals! More

Domenic was a wonderful salesman, we will be back A+++ We came in needing a car ASAP. They not only had the vehicle we wanted, but made sure that we got it quickly. He had very good knowledge of what we wo We came in needing a car ASAP. They not only had the vehicle we wanted, but made sure that we got it quickly. He had very good knowledge of what we would be paying monthly, and had a very good idea of what that payment would be if we put more money down on a down payment. Ask for Domenic when you go in. He is your "sales friend", not a salesman. More

Way Beyond Expectations!!!!! Words cannot express my satisfaction of my recent car purchase at the Honda Store in Lancaster, MA. While my mind was set on another dealer, I was qu Words cannot express my satisfaction of my recent car purchase at the Honda Store in Lancaster, MA. While my mind was set on another dealer, I was quickly urged to consider looking around and I was extremely glad I did. I came across online a 2013 Honda Fit that definitely fit the mold I was looking for which was: reliable, flexible, fuel efficient, and a style that matched my age. I filed a request online and was quickly greeted by Kendra Dickinson who was extremely warm and welcoming me on the phone. She wasn't just all business she was very personable and we discussed cars that I would be interested in and was very eager to give me a few options I requested in addition to the Honda Fit I requested to look into. On my way to the dealership Kendra and I spoke on the phone again. She informed me that Dominic Dawson was going to be the salesman working with me and she gave me full confidence that I was going to be taken care of. By her professionalism at this point guaranteed I would have been happy with anyone at the Honda Store anyway. The 2013 Honda Fit I requested to look at was being brought to the front as I pulled into the parking by Dominic Dawson. If he was already doing this, in my book he was serious on making sure my experience today was going to be a memorable one. Dominic Dawson by far is the best car salesman I have ever worked with. He was warm, friendly, great sense of humor. I was treated more than just a customer who walked in, I was treated as a guest. I teste drove the Honda Fit I wanted to see and he explained all the features and most importantly listened to anything I had to say and answered every question I had without any interruption. Upon returning to the dealership, my mind was set on this vehicle. Dominic even gave me a run through of the entire dealership explaining their service department. I sat down with Dominic and we discussed my budget regarding what I was looking to spend due to what I could afford, extended protection I wanted and he and his management team delivered!! I can guarantee if I went to a different dealership I wouldn't have left with the satisfaction that my salesman Dominic gave me. My experience with Elmo Astudillo when signing my paperwork was the best experience I've had when purchasing a new car. Everything was explained straightforward withough technical jargon and I understood everything I was signing. From my experience in a finance department at a dealership, Elmo has the patience of a saint!! I stayed at the dealership to be able to pick up my new car same day. While I was waiting Kendra Dickinson came to where I was waiting to introduce herself. It was great being able to match a voice on the phone with an actual person. In addition while I was waiting I had spoken to just about everyone working in the showroom. Everyone was very warm, interested in what I just purchased. I have never felt so comfortable buying a car in my life. The Honda Store in Lancaster, MA has more than earned my business for my experience today. I can definitely say I will be proud to tell ANYONE where I purchased by preowned 2013 Honda Fit and urge them to purchase a vehicle there. Dominic Dawson by far is the best salesman I've ever bought a car from. In the future I hope to purchase a car from him again. His level of professionalism, courtesy, as well as customer service is way more than 5 stars and that goes for Kendra Dickinson, Elmo Astudillo, and I can honestly say everyone working at that location. I am not one who usually fills out reviews on purchases (especially this long). I felt it was necessary to explain the levels of customer service, professionalism that I experienced today. More

Friendship and conviviality Bob Brachel provided me with professionalism and a good sense of humor. He took the time to explain things about the car that was not necessary, but h Bob Brachel provided me with professionalism and a good sense of humor. He took the time to explain things about the car that was not necessary, but he took the time anyhow. That I appreciated. R. Johnny Johnston More