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Ron Bouchard Honda

Lancaster, MA

3.8
267 Reviews
At Ron Bouchard's Auto Sales, Inc. dba Ron Bouchard Honda we want to make your car buying experience easy! Use our online tools to shop for a vehicle, explore payments, trade values and more; or visit us at the dealership.Our team of professionals are available to you every step of the way via phone, email, chat or in person. We are happy to answer any questions you have, or schedule you a time to test drive your vehicle of interest.
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500 Old Union Turnpike

Lancaster, MA

01523

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Showing 267 reviews

March 16, 2015

Thank You! I just wanted to say thank you to the Honda store. Love my Pilot. Thank you John Ellis for being patient with me and walking me through the process. More

by Ki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Mar 17, 2015 -

Ron Bouchard Honda responded

Thank you for the positive feed back. We appreciate your business and hope you're enjoying your new Honda Pilot!

March 12, 2015

Very happy customer The Honda Store excellent dealrship! John Ellis was my salesman he was friendly, courteous answered all my questions. I will recommend him to anyone who is looking for a vehicle. I love m More

by Widow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ellis
Mar 12, 2015 -

Ron Bouchard Honda responded

We are glad you had a good experience shopping with us, and hope you're enjoying your new CR-V!

March 11, 2015

I highly recommend this dealership. John Ellis was our salesman. He is very courteous, knowledgeable and knows the cars. He all our questions and followed up with us after our purchase More

by Sue Burns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ellis
Mar 11, 2015 -

Ron Bouchard Honda responded

Thank you for the feed back. We appreciate your business.

February 18, 2015

Very high pressured - they are overbearing I bought a brand new 2015 Honda. I scheduled a time to come in for a test drive. I had other plans that day so I didn't want to be at the dealership More

by goodbyedoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elmo Astudillo
Feb 19, 2015 -

Ron Bouchard Honda responded

Our Sales Manager, Clay Knight, would like an opportunity to speak with you regarding your concerns and try to resolve any issues. Please give him a call at 978-860-3932. We always strive for our customers to have stress free purchase experiences with us. In regards to the inspection sticker, Massachusetts has made it so the Inspection is now a taxed item. Therefor it can not be included as it often used to be, and has to be shown as an independent charge on every purchase agreement.

Feb 19, 2015 -

goodbyedoma responded

I would call your Sales Manager, Clay Knight, but I don't see what he could do to help the situation. I don't see how he can resolve the experience I had with your dealership. The experience has happened. The inspection sticker can be included. Bernardi Honda in Framingham charges $352.75 and it is inclusive of the inspection sticker, so your total fee of $399 + $35 sticker = $434. Yours is the highest around and I have checked with several dealerships. A documentation fee plus inspection sticker should not be costing a customer $434 just to get out the door. Had the experience leading up to the final “signing” been a more pleasant experience perhaps I wouldn’t have been so offended by the high documentation fee. But by this point I had already been nickeled and dimed to death and wasn’t expect anything other then what other comparable dealers charge for the same service.

January 20, 2015

I will never go anywhere else! Best experience!! I had been to two other dealerships with no luck. I walk right into the Honda Store and got exactly what I wanted. Left with a car that day. Domenic w More

by amayorga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmo Astudillo
Jan 29, 2015 -

Ron Bouchard Honda responded

We're glad we could help you find the car you wanted! We appreciate your business.

January 13, 2015

I would not go anywhere else! I have always had good luck doing business at Ron Bouchard's - and, I love my Honda CRV! I'm a repeat customer and would recommend this dealership to More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wilson
Jan 13, 2015 -

Ron Bouchard Honda responded

Thank you for the positive comments. We are glad to hear you love your CR-V, and look forward to seeing you in the future!

December 30, 2014

Great Dealership We want to thank Michelle Kennedy for the great deal on a Honda CR-V. We had previously owned a Honda CR-V that my wife really enjoyed and I was hopi More

by TBcarbuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alli Gabrielian, Michelle Kennedy
Jan 12, 2015 -

Ron Bouchard Honda responded

We appreciate the positive feed back, and hope you are enjoying your new CR-V!

December 27, 2014

Excellent experience! Very personable and great sense of humor! Explained everything to a T and made our buying experience (both times my husband and I bought a car from hi More

by tittlywinks22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Brachel
Dec 29, 2014 -

Ron Bouchard Honda responded

We are glad you had a good experience here, thank you for your feed back!

December 18, 2014

Same service time after time! I'm sorta partial to Ron and his team because I purchased my first car at 17 from his Acura showroom in auburn...I'm also partial to the brand ..Acura More

by Toby F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Knight, Jamie Rodriquenz, Dave Belanger
Dec 29, 2014 -

Ron Bouchard Honda responded

Thank you for your many years as a loyal customer. We truly appreciate it, and look forward to seeing you on your next visit!

December 15, 2014

Domenic was a wonderful salesman, we will be back A+++ We came in needing a car ASAP. They not only had the vehicle we wanted, but made sure that we got it quickly. He had very good knowledge of what we wo More

by dantimols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2014 -

Ron Bouchard Honda responded

We are glad we could make the process speedy for you, and hope you are enjoying your new car.

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