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Ron Bouchard Honda

Lancaster, MA

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262 Reviews

500 Old Union Turnpike

Lancaster, MA

01523

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Showing 262 reviews

March 13, 2021

Great experience from the start!! I got in touch with The Honda Store in Lancaster seeking a new 2021 Ridgeline that they had listed in their inventory. I spoke with Tim Wilson (all-star sales guy!) and befo More

by Lacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom - sales manager, Eddie - Finance, Jamie Rodriquenz, Tim Wilson
April 18, 2019

Had an excellent experience with Ron Bouchard Honda store. I had an excellent experience with the dealership especially with Timmy Wilson who did an outstanding job. Everyone in the organization were very frie More

by Superman1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wilson
August 25, 2018

Great Dealership - Best Car Buying Experience My wife and I were looking for a new 2018 Honda Civic to replace our 2012 which we gave to our son. Living in New Hampshire, I searched all the NH Ho More

by Old Submarine Vet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirta (Internet Sales), Casey Bortle
April 25, 2018

Great Dealership We bought a 2018 Honda Civic Hatchback (our first Honda) and had a great experience. Our sales man was Bob Brachel and he was very knowledgeable and More

by Sandy + Bill
Recommend Dealer
Yes
Employees Worked With
Eddie Osorio, Bob Brachel
January 04, 2018

Amazing experience!!! I loved my experience at the dealership!! Out of all the places ive gone Bob was definitely by far the BEST sales person ive had!! I will recommend hi More

by Brittneymarie27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Osorio, Bob Brachel
January 03, 2018

Above and Beyond I had an emergency situation that required a fast appointment. Having been told the service area was booked solid for 2 days I reached out to Jamie Ro More

by NancyS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Rodriquenz
Jan 03, 2018 -

Ron Bouchard Honda responded

We are very glad Jamie was able to help prioritize your appointment, and get your issue resolved quickly! Thanks for trusting The Honda Store, we appreciate your business.

October 14, 2017

Honda Lover for Life My Decision for buying Another Honda. Simply the people, Especially the service Dept. Found Service to be friendly , Honest, straight forward and of c More

by tubguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Rodriquenz, Luke Kennefick, Seth Teague
September 27, 2017

My old and reliable (and beloved) Honda. My Honda Accord is a 2000 Special Edition and is still running well for me. Ron Bouchard's Auto in Lancaster always take care of me like I drove in in More

by DLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I had gotten his name. He always seems to go above and beyond!
September 12, 2017

Super Sales Person Concerned about Financial We have done business since 1996 with Ron Bouchard Honda. So when we decided to purchase a new vehicle we returned. Our salesman Ed Walsh was great, t More

by LM345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn in the finance office, Ed Walsh
Sep 18, 2017 -

Ron Bouchard Honda responded

We are sorry there was some confusion with your Veterans license plates, but are glad everything worked out in the end. It was a learning experience for our team, as we had not dealt with that particular situation before. We hope you are enjoying your new Honda Pilot!

July 11, 2017

Joel Ortega is Exceptional This is only the second time I have stepped foot into the service department. Before I even got out of my car, Joel was at my door, referencing a con More

by Mslopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Ortega
Jul 11, 2017 -

Ron Bouchard Honda responded

We are glad Joel has provided you exceptional customer service. Thanks for choosing Ron Bouchard's!

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