
Ron Bouchard Chrysler Dodge Ram
Fitchburg, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Job! Both online and in person. I was in the market for a Ram 1500. I contacted the dealership online and received a great price and great service from Kendra. She was quick to res I was in the market for a Ram 1500. I contacted the dealership online and received a great price and great service from Kendra. She was quick to respond with all information requested. She helped me to set up a test drive and put in in contact with Mike. I was met by Mike at the door to dealership and they had the truck I was looking at waiting for me out front. Mike and I sat in the truck and he reviewed all of its features. We then took a test drive. Back at the dealership after the test drive we sat down and made a deal. I picked my new truck up the next day. Mike again reviewed the features of the truck, made sure I was comfortable with them and helped me hook my phone to the Bluetooth system. He then introduced me to the service department and wished me luck with my new truck before I left the dealership. I also received a congratulations email from Kendra. Being a business owner I have bought many cars and trucks and the team I worked with made this purchase easy and painless. I would highly recommend this dealership to anyone in the market for a new car, suv or truck. Great price with great customer service. More
Came Back I first met Mike Ciccolini and the Chrysler Dodge staff several months back when I was first thinking about buying a used AWD vehicle. I was torn bu I first met Mike Ciccolini and the Chrysler Dodge staff several months back when I was first thinking about buying a used AWD vehicle. I was torn but decided that I really wasn't ready to buy and told Mike I'd be back. (Words that I'm sure that those in sales hear alot.) But being true to my word, I returned to the dealership last Saturday to purchase a gently used, Chrysler 300 AWD with all the bells and whistles. Mike made sure that I was comfortable with all these newfangled gadgets and even set up my blue tooth before I left. He also took me on a "meet and greet" with the staff at the service and parts departments. So would I recommend Ron Bouchard's Chrysler Dodge Ram and Mike, Bill, Keith, Scarlett? I already did. Four days later my girlfriend picked up a Nissan Sentra from Mike and crew. More
I purchased a 2015 Ram 1500 crew cab from Ron Bouchard CDR Terrific experience at this dealership. Got there in late morning and traded in my old truck and purchased and drove away in my new truck by mid after Terrific experience at this dealership. Got there in late morning and traded in my old truck and purchased and drove away in my new truck by mid afternoon. Scarlett White was a terrific sales gal to work with. Bill Hunter and John McManus were very courteous and professional and made the purchase go smoothly and problem free. I researched trucks for some time and found my perfect truck at a great price here. I would recommend to everyone! More
Great ***** Thank you John,Ashley and Keith for going above and beyond,can't thank you guys enough for your effort to make a customer happy! Thank you John,Ashley and Keith for going above and beyond,can't thank you guys enough for your effort to make a customer happy! More
Great People, Great Service I'm gonna try and make this long story short. Me and my husband went in looking for a new car, well a SUV as I now have a German Shepherd therapy dog I'm gonna try and make this long story short. Me and my husband went in looking for a new car, well a SUV as I now have a German Shepherd therapy dog and my Chrysler 300 (which I loved) wasn't accommodating for him (he's a big boy) I was originally looking at the Dodge Durango, but the payment would of been crazy as we were a little upside down in our car, so I looked at the 2015 Dodge Journey Crossroad, good price, payment fit our budget. Well from the start there were problems with the SUV, touchscreen wouldn't work there was a vibration when you hit about 50 mph. I told Ashley (ours sales girl) about these problems and I brought it in the next day I bought it for repairs. They gave me an awesome car to take home, a brand new Dodge Charger! So after about 3 days I was able to pick up my Journey. And again problems, transmission shifting at odds times or wouldn't shift when it should, passenger elecric window made noises, brakes made noise, needless to say at this point I was NOT a happy customer. Side note... I have bought 4 cars from this dealer and NEVER had an issue like this. So my husband called John McManus the GM there and told him about our issues and that we've only had this car for a week and there are issues and that I wasn't happy and no longer wanted to drive it, I mean it's brand new, we shouldn't be having major issues like this. So John said he would see what he could do to get us out of this car (I say lemon) after about a week and half he figured it out, and boy he did, he was patient with us, even with my husband some what snapping on him, he made this deal work. I am now in the Dodge Charger, and it's as we never bought the Journey, like it was a loaner and we were waiting on Charger to be "ready for us" lol Ashley was also awesome and patient with us, as I probably wasn't so nice to her after the issues I was have with the SUV, which she totally understood. Though it's not the SUV I wanted, I LOVE this car, and the dog is just gonna have to deal with it lol Thanks to all at Dodge that helped us including Keith Burns the business manager who made it possible to get us out of that vehicle and to one that that we both love and can afford. More
Always Recommended! Jermane is a great, friendly salesman who is willing to find what you want in a car and give you the best deal on a trade! I recommended him to my fa Jermane is a great, friendly salesman who is willing to find what you want in a car and give you the best deal on a trade! I recommended him to my father who was looking for a new car and Jermane did not disappoint! Thanks for everything! More
Great Prices, Very Helpful West Boylston Public Schools purchased 3 2015 Dodge Grand Caravan's from Jermane for pupil transportation. He had the school bus signs and backup alar West Boylston Public Schools purchased 3 2015 Dodge Grand Caravan's from Jermane for pupil transportation. He had the school bus signs and backup alarms installed for us. He made the experience very easy... all we had to do was pick up the vehicles! We would recommend Ron Bouchard's to anyone looking for a vehicle. More
Thank you!! Buying a car with Jermane was as easy as hanging out with an old friend. No pressure, good company and a few laughs and the bonus and I a great deal o Buying a car with Jermane was as easy as hanging out with an old friend. No pressure, good company and a few laughs and the bonus and I a great deal on a great!! I will be back when I am ready to get my truck!! Thanks Jermane, we'll be in touch. More
No pressure to buy Buying my new Dodge 3500HD from this dealership was a great experience. I highly recommend this place to anyone in the market for a truck. The aspect Buying my new Dodge 3500HD from this dealership was a great experience. I highly recommend this place to anyone in the market for a truck. The aspect that I like the most, was the no pressure approach from Jermaine and Keith. They were both very helpful and informative. I will definitely be back for future purchases. More
Excellent Customer Service!! Jermane went above and beyond the second I walked through the door. When we couldn't find a car to suit my needs, he called me the next day with a car Jermane went above and beyond the second I walked through the door. When we couldn't find a car to suit my needs, he called me the next day with a car that did. He even stayed late multiple times just to accommodate my difficult work schedule. Jermane and Keith made the whole process quick and painless. Customer service was next level compared to any other dealership I have shopped or purchased at. I would highly recommend them. Thanks Jermane! More