Ron Anderson Chevrolet Buick GMC

very disappointed I have been a loyal and frequent customer for the past few years. I have bought 3 cars in the past 2 years (approximate) and the sales and F&I teams h I have been a loyal and frequent customer for the past few years. I have bought 3 cars in the past 2 years (approximate) and the sales and F&I teams have always treated me very well. This was our first (and last) experience with the service department. I was not contacted when my part came in, so service was delayed. The quoted service cost was not honored. They said there was 1 hour of labor but I was sitting on the car vaping for much of the time they claimed it was being worked on. Then the bill (to sync a new key fob to the vehicle) was $450+. I had to produce my past receipt as I had paid to have the key ordered 2 weeks prior. So the 30 minute quoted job took 1:40. I paid for the hour of labor although they worked on the car for 25 minutes. Both the service writer and cashier were unconcerned and basically just said it is what it is. Again, I am always treated very well by the sales and F&I teams, I will simply utilize other service options in the future. I am glad this was only for a replacement key and nothing more expensive or serious. ( I paid just under $400 for the new key and to have it synced to the vehicle and the process took 15 days ). More

If you can do it and it don't cost me an arm and a leg. I went in for a recall on my 2019 Silverado. I and my son I decided to walk the lot while waiting. Shawn came and asked if we needed help. So we got t I went in for a recall on my 2019 Silverado. I and my son I decided to walk the lot while waiting. Shawn came and asked if we needed help. So we got to talking and Jokingly I offered him a "get it done a challenge". to get me out the 2019 Silverado and into the 20 GMC. AND not cost me more money. Well, long story short they got it done! More

Great People equals Great Service Greeted promptly Discussed service required to keep our Yukon in top mechanical condition Had coffee and like magic our Yukon was serviced (CLEANED) Greeted promptly Discussed service required to keep our Yukon in top mechanical condition Had coffee and like magic our Yukon was serviced (CLEANED) and we were out the door More

frustrating brought car in with a problem. onstar even sent an email saying I had a problem.Dealer could not find it. Told me to return next time I had the proble brought car in with a problem. onstar even sent an email saying I had a problem.Dealer could not find it. Told me to return next time I had the problem More

These guys were Awesome! Brett, Bob, Douglas, Amanda and all the people in between made the impossible, POSSIBLE! I'm enjoying my SUV and looking forward to returning for my next vehicle. all the people in between made the impossible, POSSIBLE! I'm enjoying my SUV and looking forward to returning for my next vehicle. More

Effort-less Transaction The sales (Mark) and management (Keith) team made the purchase transaction of a 2005 H2 Hummer effort-less and accommodating my needs including expect The sales (Mark) and management (Keith) team made the purchase transaction of a 2005 H2 Hummer effort-less and accommodating my needs including expectations of great service. More

Always treated with respect I always know that I'll be treated with respect and my car will be handled with efficiency. The staff is very friendly and helpful. I always know that I'll be treated with respect and my car will be handled with efficiency. The staff is very friendly and helpful. More

My salesperson (Kelli) was amazing. I’d been car shopping for 2 days and this was my last stop. I was exhausted and could not handle another pushy sales person or manager. From the moment we met, it was grea for 2 days and this was my last stop. I was exhausted and could not handle another pushy sales person or manager. From the moment we met, it was great. Best car buying experience I’ve ever had. More

Beware. They don’t inspect their used vehicles. Two weeks after buying a used Jeep Wrangler I had $2000 in repairs. I called, emailed and no response. Once you’ve signed the paperwork, they’re done with you. after buying a used Jeep Wrangler I had $2000 in repairs. I called, emailed and no response. Once you’ve signed the paperwork, they’re done with you. DO NOT BUY HERE!!! You’ve been warned. More

Appointment Easy to schedule, on time, quick service experience was great. Thank you sorry I can’t think of anything more to say! Goodbye and a great day to a Easy to schedule, on time, quick service experience was great. Thank you sorry I can’t think of anything more to say! Goodbye and a great day to all More