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Romeoville Toyota

Romeoville, IL

4.2
999 Reviews

684 S Weber Road

Romeoville, IL

60446

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Showing 999 reviews

June 04, 2021

My name is Kimberly Zamp. I bought my camry in March of 2020. Since then my navigation system would not work. Today I brought my car in for a oil change. The lady advised me it wasn't time for a oil change More

by auntiekim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter from service, Kimberly Quintero
Jun 30, 2021 -

Romeoville Toyota responded

Kimberly, thank you kindly for sharing feedback with us. We are elated to know that the whole team was such a pleasure to work with. We strive to treat everyone like family. If you ever need anything, be sure to let us know. Take care!

April 30, 2021

Wow, straight crooks here. Stereotypical “got another buyer” story. Eduardo and Levi are really bad at selling the story so they sat us down to sell us the car anyway. Long story short they want to mark More

by shareef777@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Levi Ervins, Adam Costa
Jun 30, 2021 -

Romeoville Toyota responded

We appreciate you having made us aware of this. We aim to simplify your shopping experience in all that we do, and we're sorry to hear that your experience may not have reflected that. Please feel free to reach out Karl at karlr@thomasautogroup.com to talk further on this matter. Thank you.

April 30, 2021

Found a car on their site and made an appt to see it at 5. Got their at 4 and it was pending sale! Argued about the bait and switch they tried to pull More

by asmahanyousef
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Said name was Leo then kicked us out. Told us to get off property because we did no agree with their bait and switch service and waste of time
Jun 30, 2021 -

Romeoville Toyota responded

We appreciate you have made us aware of this. We aim to simplify your shopping experience in all that we do, and we're sorry to hear that your experience may not have reflected that. Please feel free to reach out Karl at karlr@thomasautogroup.com to talk further on this matter. Thank you.

February 01, 2021

Kamil and Leo took a very good care of me. Very professional and friendly atmosphere, Definitely recommend this dealership for all your new or used purchases! More

by Luis Valles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamil, Levi Ervins
January 19, 2021

Love my new TRD! She’s a beast an a half and I love the way she drives! Couldn’t have gotten it without the help of Kimberly and Levi! More

by Nwalt4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Ervins, Kimberly Quintero
January 14, 2021

Bad placed to do business with, they will not work with you and they are not professional on what they do, bad sales manager (leo), jon narez try to work with me but the manager was no help More

by Tonyrivera44
Recommend Dealer
No
Employees Worked With
Jonathan Narez
January 08, 2021

Absolutely, horrible customer service and business practice! I drove 2 hours to see a vehicle, took it on TWO test drives, and signed an offer that was ACCEPTED. I asked for 24 hours to secure financ More

by Hoosier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Karl Regalado
December 16, 2020

Awesome sauce!!! They are so wonderful!!! I went to this dealership about 2 weeks ago for a brake light being out, a truck driver in Romeoville, IL let me know that my brake light was out and that I should More

by Rita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Ellingson
November 16, 2020

I am grateful for everything Joshua has done for me today on getting me a vehicle! From the moment I walked in to finishing off the deal he was great and very helpful! Dan was also an amazing person! I love More

by Sarai & Edward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan D'Antonio, Joshua Lopez
November 15, 2020

I can not express how thankful we are for Josh and his kindness in getting the exact vehicle we wanted. I had test drove a van at another dealership and I was in love but the customer service was awful. More

by Lindsey1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
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