
Romeoville Toyota
Romeoville, IL
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My name is Kimberly Zamp. I bought my camry in March of 2020. Since then my navigation system would not work. Today I brought my car in for a oil change. The lady advised me it wasn't time for a oil change 2020. Since then my navigation system would not work. Today I brought my car in for a oil change. The lady advised me it wasn't time for a oil change. I really appreciated that. Most places would have just done the oil change. It is very nice to know your dealership is honest. Glad I bought my car from you. Peter came to my car and he explained the whole Navagation system to me!!! I have never had the map displayed on the screen before. He waited till I fully understood how to use the system. (The salesman should have showed me that 15 months ago). Peter was very helpful. He is a great employee. Please let him know how much I appreciate what he did for me. Kimberly was so awesome also. She is the best! I will never take my car anywhere else!! More
Wow, straight crooks here. Stereotypical “got another buyer” story. Eduardo and Levi are really bad at selling the story so they sat us down to sell us the car anyway. Long story short they want to mark buyer” story. Eduardo and Levi are really bad at selling the story so they sat us down to sell us the car anyway. Long story short they want to mark up the price of the vehicle from the listed internet price. Run of the mill bait and switch! More
Found a car on their site and made an appt to see it at 5. Got their at 4 and it was pending sale! Argued about the bait and switch they tried to pull 5. Got their at 4 and it was pending sale! Argued about the bait and switch they tried to pull More
Kamil and Leo took a very good care of me. Very professional and friendly atmosphere, Definitely recommend this dealership for all your new or used purchases! professional and friendly atmosphere, Definitely recommend this dealership for all your new or used purchases! More
Bad placed to do business with, they will not work with you and they are not professional on what they do, bad sales manager (leo), jon narez try to work with me but the manager was no help you and they are not professional on what they do, bad sales manager (leo), jon narez try to work with me but the manager was no help More
Absolutely, horrible customer service and business practice! I drove 2 hours to see a vehicle, took it on TWO test drives, and signed an offer that was ACCEPTED. I asked for 24 hours to secure financ practice! I drove 2 hours to see a vehicle, took it on TWO test drives, and signed an offer that was ACCEPTED. I asked for 24 hours to secure financing. I called back the next morning and told them I would pay cash. I sent them a check for the full amount and set up a time to pick up the vehicle. I was called two days later saying the car was no longer available. This is a terrible business practice. The dealership owner doesn't return calls and the used car manager throughs his hands up and says there is nothing he can do. BS. Avoid this place at all costs. You have been warned on how they treat customers! More
Awesome sauce!!! They are so wonderful!!! I went to this dealership about 2 weeks ago for a brake light being out, a truck driver in Romeoville, IL let me know that my brake light was out and that I should dealership about 2 weeks ago for a brake light being out, a truck driver in Romeoville, IL let me know that my brake light was out and that I should go to Romeoville Toyota to get it fixed. And it was great place to go on such short notice. I'm a traveler healthcare worker and it is hard to be able to get time off of work to get your vehicle fixed. They made the time for me and I'm forever grateful!!! From: Rita J. More

I am grateful for everything Joshua has done for me today on getting me a vehicle! From the moment I walked in to finishing off the deal he was great and very helpful! Dan was also an amazing person! I love on getting me a vehicle! From the moment I walked in to finishing off the deal he was great and very helpful! Dan was also an amazing person! I love how everyone was so helpful and very up-beat! They made me feel right at home and I will recommend anyone who needs a car to go here! Thank you Josh and Dan so much! More

I can not express how thankful we are for Josh and his kindness in getting the exact vehicle we wanted. I had test drove a van at another dealership and I was in love but the customer service was awful. kindness in getting the exact vehicle we wanted. I had test drove a van at another dealership and I was in love but the customer service was awful. We came to this Toyota dealership and Josh found the same exact van at a dealership in Wisconsin. He drove out there HIMSELF to pick up the van and bring it back to his location. He made the purchase process so easy and he was just so nice and kind to us. All this took only two days and now we have our van!!! If you go to this dealership ask for Josh. You won’t regret it and will appreciate his hospitality! Thank you Josh!!!! If we ever need another vehicle we will be back to see you!!! More