Romeoville Toyota

Exceptional The staff was amazing. I had so much help, no haggling, and they were as quick as they could possibly be. They talked with me about general things a The staff was amazing. I had so much help, no haggling, and they were as quick as they could possibly be. They talked with me about general things as the paperwork was being processed. The car is wonderful and drives great! It is a 2011 Prius. There was a slight ding in the door and they are having me come back with a rental with no payment on my part. More

Angel & Viviana Frist time buyers We have been looking for a Toyota Tacoma with no success Then we have seen a Black Toyota Tacoma on the lot. We decided to take a look at it. With no We have been looking for a Toyota Tacoma with no success Then we have seen a Black Toyota Tacoma on the lot. We decided to take a look at it. With no intention of buying that day. We were greeted buy a sales person name Cory. He was friendly. I asked him no offence but if we can talk with someone that spoke Spanish. He agreed. He introduced us to Anastacio Salazar Sr. Anastacio was very friendly he made us feel like family. We explain what we were looking for and how much was our budget . He understood perfectly. He explain everything in detail and help us very step of the way. We bought the truck that same day. Over all Anastacio was a big help. We would recommend the dealer ship. Thank You. More

Happy repeat customer I just bought a new Camry, I wouldn't go anywhere else! Thomas welcomes you as part of the "Thomas Family". I am a repeat customer and buying from Tho I just bought a new Camry, I wouldn't go anywhere else! Thomas welcomes you as part of the "Thomas Family". I am a repeat customer and buying from Thomas makes a new car purchase enjoyable instead of nerve wracking like some other experiences I have heard of. Thank you to all at Thomas Auto Group! I love my new 2014 Toyota Camry!!! More

Excellence In Customer Service! Mr. J. Holloway was an excellent person to buy from! He was well-versed in what was available, as well as what I wanted & needed. He was a wonderful Mr. J. Holloway was an excellent person to buy from! He was well-versed in what was available, as well as what I wanted & needed. He was a wonderful representation of integrity and interest in the the well-being of his customers! More

Second Time Customer This is my second time buying a car here. The first time I bought a car here was in the 1990s when there were still sales people around. So when I cam This is my second time buying a car here. The first time I bought a car here was in the 1990s when there were still sales people around. So when I came in a few days ago I was surprised to find out that there were no longer the typical sales people. Now they have become a zero negotiation, commission free sales dealership. I could not be any happier with my purchase. I came in with no intentions of buying that day, but as I browsed their selection of used cars I found a Honda Civic which was in near perfect conditions with a price well below the suggested price on websites such as KBB. The sales people were extremely kind and did not pressure us into buying anything which I loved about the dealership. They truly care about customer satisfaction over sales. Gena helped me look at the cars and allowed me to look at every aspect of the car and take it for a test drive. Mark then helped with closing the deal on the car. Overall, I would definitely recommend anyone looking to buy a new or used car. The quality of service is outstanding. More

Buying something new after an accident! I was so nervous about getting a new car but my experience at Thomas Toyota was much more than I expected. They made me feel very confident and comfor I was so nervous about getting a new car but my experience at Thomas Toyota was much more than I expected. They made me feel very confident and comfortable with my decision and I'm so glad I decided to purchase my new car with them! More

Love My New Car! Buying my first car has definitely been long and exhausting but I'm glad I decided to come to Thomas Toyota because there couldn't have been a better Buying my first car has definitely been long and exhausting but I'm glad I decided to come to Thomas Toyota because there couldn't have been a better place that met all the expectations I had for my first car and provided the absolute BEST quality service and generosity. My salesperson was Carlos Garcia and he truly made my purchase worry-free. I recommend him to all. More

Thomas Toyota Internet Department I emailed Thomas Toyota on a 2014 Rav4 ,I received an email back from Jermaine Holloway he was very informative in the email ,I email 4other dealers t I emailed Thomas Toyota on a 2014 Rav4 ,I received an email back from Jermaine Holloway he was very informative in the email ,I email 4other dealers that day and he was the only one that email me back on the same-day.I met Jermaine the following day he was so nice and helpful .i just want to say thank you Jermaine More

Worst car shopping experience ever Found this dealer over the internet. I drove over 200 miles to purchase a 2015 Highlander after the salesman, Antonio assured me over the phone that v Found this dealer over the internet. I drove over 200 miles to purchase a 2015 Highlander after the salesman, Antonio assured me over the phone that vehicle was not sold on several occasions throughout the week. I even offered to put a down payment on the vehicle but was told by Antonio that the dealer did not accept them. When I arrived, I was given three different stories on why Antonio was not there as promised. Either he started at noon, was stuck in traffic or wasn't working that day. Then they told me that the vehicle I was promised by Antonio was sold days ago, but could buy a cheaper 2014 model. I walked out after listening to 45 minutes of excuses. Do not trust Thomas Toyota, They have great scores on the internet but have an amateur group of people working for them. They were very unprofessional, disorganized and poorly trained. They tell you whatever you want to hear over the phone and then when you get there the vehicle has magically vanished. More

I'm so happy My salesperson Jermaine Holloway made my purchase a true success . He pointed out and showed me all the features of the vehicle . Thanks Jermaine Hol My salesperson Jermaine Holloway made my purchase a true success . He pointed out and showed me all the features of the vehicle . Thanks Jermaine Holloway I will see you in 5000 miles More