Romeoville Toyota

Seriously Awesome! This place is no joke, it was a truly haggle and hassle free buying experience. Carlos was awesome, followed up via text message when I inquired and This place is no joke, it was a truly haggle and hassle free buying experience. Carlos was awesome, followed up via text message when I inquired and then a couple days after buying the car. 100% transparency at this place, the prices you see are real, the staff is awesome and really don't put any pressure on you. If you are serious about buying a new car and want an awesome deal and a great experience you should definitely check out Thomas Toyota in Joliet. Ask for Carlos, he knows what's up! More

Awesome Went in to just look but left with a new car I loved. I was greeted warmly and was blown away by the good customer service. I'm very satisfied with Went in to just look but left with a new car I loved. I was greeted warmly and was blown away by the good customer service. I'm very satisfied with my purchase and Anastacio Sr.'s patience when it came to explaining the whole process and such. More

Great experience! Having bought and leased cars for many years, and being from New Jersey, we have had our share of bad experiences. We were gratefully and pleasantly s Having bought and leased cars for many years, and being from New Jersey, we have had our share of bad experiences. We were gratefully and pleasantly surprised at the "no pressure" approach at Thomas Toyota. They were very open and up front with all costs and went out of their way to help us get the car we wanted within our budget. We test drove 4 different models and they trusted us to sleep on the sale and return the next day. It was this level of trust and patience that won us over. We will be returning to Thomas for all future purchases. More

Greatest Salesman Ever!! Jason Caruthers ( 815-744-2760, Thomas Toyota Joliet ) was the best salesman and truley a pleasure to work with. He followed up thru text, no phone ca Jason Caruthers ( 815-744-2760, Thomas Toyota Joliet ) was the best salesman and truley a pleasure to work with. He followed up thru text, no phone calls, no emails. If you want a pleasent, truthful, southern hospitality experience Jason is the salesman for you. More

Great team and customer service. They were all great. I had not planned on getting a car yet, but they made it possible and affordable. I love my new car. Jason took great care of me They were all great. I had not planned on getting a car yet, but they made it possible and affordable. I love my new car. Jason took great care of me while waiting and Colin worked hard to get me the best deal. When I had to return Jermaine and Walter were wonderful. I do recommend Thomas Toyota to anyone who needs a car. More

A very pleasant experience After looking at several other dealerships I was most pleased with Thomas Toyota. I was greeted with a smile by Carlos who was very knowledgeable abou After looking at several other dealerships I was most pleased with Thomas Toyota. I was greeted with a smile by Carlos who was very knowledgeable about the vehicle I was interested in. He explained everything to me about the car and answered all of my questions so I understood all I needed to about my new car. He was also polite, kind and very accommodating, making my experience a pleasant one. I will highly recommend Carlos and Thomas Toyota! More

Excellent Customer Service! As a first time new car buyer I am very pleased with my purchase and overall experience! Both Carlos and Anastacio were knowledgeable with the vehicle As a first time new car buyer I am very pleased with my purchase and overall experience! Both Carlos and Anastacio were knowledgeable with the vehicles that I test drove and were eager to show all the great features the vehicles had! More

Very pleasant Carlos was great, he was very friendly and helpful and overall the process of purchasing a new car was excellent. I would recommend Thomas Toyota to o Carlos was great, he was very friendly and helpful and overall the process of purchasing a new car was excellent. I would recommend Thomas Toyota to others. More

Great team We bought Toyota Venza yesterday, 10/28. Fair prices, friendly employees. Ethan Barse and Matt Richards were very helpful. We get god prices for our t We bought Toyota Venza yesterday, 10/28. Fair prices, friendly employees. Ethan Barse and Matt Richards were very helpful. We get god prices for our trade-in Infinity. Very happy with our purchase. Thank you, More

SERVICE RIP OFF!!!! Called in to check the labor for a headlight bulb replacement. Spoke with the service department a gentleman told me bring the car it would be free of Called in to check the labor for a headlight bulb replacement. Spoke with the service department a gentleman told me bring the car it would be free of charge, if I provided the bulb. Once I arrived they accused me of making the story up, so a lady stepped in and helped me told me don't worry about and even crossed out the price on the service slip. Once the tech was finished I was charged $102.60 when I asked for the lady who assisted me I was told she was gone for the day. The manager was contacted via phone which I could hear him yelling and cursing I was demanded by another sale guy Adam to pay $60 or they wouldn't release my vehicle. I explained the situation and even asked the tech who helped me when I arrived and serviced my car did he hear anyone discuss a estimate (price) with me, he said NO. But I was still demanded to pay before I could get my keys! The tech Adam accused me of LYING ABOUT THE WHOLE SITUATION! I WAS SO OFFENDED WHEN I ASKED TO SPEAK TO ANOTHER MANAGER I WAS TOLD NO MANAGER WAS ON DUTY! THESE PEOPLE WERE VERY RUDE IN THE SERVICE DEPARTMENT . HELD MY KEYS UNTIL I PAID $60 FOR INSTALLATION OF ONE HEADLIGHT BULB .I WAS ONLY THERE FOR 30 minutes .HOW CAN YOU CHARGE $102.60 FOR 30MINUTES FOR A HEADLIGHT BULB REPLACEMENT!!!!!!!!!! I WAS RIPPED OFF AND ACCUSED OF BEING A LIER!! More