Romeoville Toyota

New Vehicle Purchase Jason Caruthers is an excellent salesperson. He answered all my questions. I came into the dealership with an idea of what I wanted, and I got it. T Jason Caruthers is an excellent salesperson. He answered all my questions. I came into the dealership with an idea of what I wanted, and I got it. Thank You More

Respect and Friendly I have been purchasing my vehicles from another dealership for 25 or so years, and, from the same person who has been at that same dealership for appr I have been purchasing my vehicles from another dealership for 25 or so years, and, from the same person who has been at that same dealership for approximately 30 years, so needless to say, I was a bit nervous doing business with another dealership. My fears were put to rest when I was introduced to Walter, Giovanni and Kevin from the Finance Department. Each one of these gentlemen were extremely professional and helpful and made my buying experience a pleasure. My former dealership was unable to provide the kind of vehicle I was looking for and I almost gave up hope after visiting four other dealerships who wasted my time promising that the car I wanted was at their shop, was invited to come and take a look at the car, had all the features I was looking for, only to be told that unfortunately those features were not on "this particular vehicle, but if I would like to put a sum of money down to show good faith", they would make an effort to find the vehicle. Also, they did not offer a plan where I could take the car to my mechanic to have the car gone over to see if there was anything that needed attention. They did however offer a plan where I could pay for the vehicle and then take it where I wanted, and if it didn't measure up to standards, I could 'EXCHANGE IT' for another. What a deal!!!, but no thank you. In closing, let me say a few words of praise for my salesman Walter. He is first of all knowledgeable, helpful, fun to do business with and last but certainly not least, professional. I am so grateful that I now have 2 great places where I can find the vehicle of my choice and not have to worry that I am being taken advantage of and taken to the cleaners, so to speak. Thank you Thomas Toyota, and once again many thanks to Giovanni, Walter and Kevin. More

Great service Mark Robles is an excellent salesperson. He is an asset to your company. He was able to address all my questions and concerns about the Suzuki SX4 th Mark Robles is an excellent salesperson. He is an asset to your company. He was able to address all my questions and concerns about the Suzuki SX4 that we purchased. Overall, Great service was provided by your staff. I will keep you in mind when it's time to buy a car for my other son. Keep up the good work! More

Hassle Free Vehicle Purchase My wife and I were very pleased with our recent vehicle purchase at Thomas Toyota. Even though we were there late in the evening, Brent, our sales pe My wife and I were very pleased with our recent vehicle purchase at Thomas Toyota. Even though we were there late in the evening, Brent, our sales person, and the other staff were very helpful and were able to provide the information I requested about the used vehicle that we ended up purchasing. I was able to look over the vehicle while parking in the closed service line and test drive the vehicle in the pouring rain. We were very satisfied with the no hassle and below blue book pricing. More

Service and Options Great service from everyone one that was involved with the purchase process! This is my family's second purchase from the Thomas Auto Group! And they' Great service from everyone one that was involved with the purchase process! This is my family's second purchase from the Thomas Auto Group! And they've do everything to make the purchasing process go as smooth as possible! Hassle free! More

My Excellent Thomas Toyota Experience The staff at Thomas Toyota made my car buying experience as easy as possible. Kayla, my salesperson, was outstanding at every step of the process. S The staff at Thomas Toyota made my car buying experience as easy as possible. Kayla, my salesperson, was outstanding at every step of the process. She is very friendly and knowledgeable about the vehicles. She explained all of my options to help me make an informed decision, but she never pressured me to buy. She thoroughly went over all of the features on the car and answered all of my questions. She made me feel confident that I was making the correct decision on the vehicle choice and the dealership choice. Kayla is as good of a salesperson anyone could have. There is not a single thing that she could have done better. Mitch, the sales manager, is also good. He took time to explain in detail how he determined the value of my trade in vehicle. Garrett, the manager who prepared the paperwork, had all of the papers organized and made the signing process go as efficiently as possible. Mitch and Garrett are both friendly as well. Thomas Toyota did everything to ensure that I obtained the car that matched what I was looking for and that I had all the information I needed to make a good purchasing decision. They do not mess around with negotiating; they just have the already reduced final price listed on the vehicle. The process of purchasing a car can be a big hassle, but they take as much hassle out of it as a dealership can. I highly recommend Thomas Toyota to anyone in the market for a vehicle. More

My experience I really like how they help getting my new car. They showed me where everything was in the new car. They showed different cars until I found the one I I really like how they help getting my new car. They showed me where everything was in the new car. They showed different cars until I found the one I like. More

Pleasant experience The new car buying experience at Thomas Toyota was very pleasant and enjoyable. Brent was professional and knowledge while explaining all of the featu The new car buying experience at Thomas Toyota was very pleasant and enjoyable. Brent was professional and knowledge while explaining all of the features of the cars. There was no pressure and no haggling. The prices were up front and competitive. Brent made us feel very much at home with his friendly attitude. He could not have been nicer to us. We would definitely go back to Thomas Toyota and Brent when we look for another car. More

Abbir Kloss was a very good person help us a great deal Abbie Kloss I talked with her on the phone, she came and picked us up at the airport coz we came in from Indiana, she didn't leave our side stayed wit Abbie Kloss I talked with her on the phone, she came and picked us up at the airport coz we came in from Indiana, she didn't leave our side stayed with us made us very comfortable and at home took care of us very well, if u go to this dealer ship ask for her coz she will be more then glad to help in shape or form More

Hassle free experience! Was trading in my used Tahoe with 200K miles on it and looking for a used car. I ended up buying a 2014 Camry and was given a fair price and a fair pr Was trading in my used Tahoe with 200K miles on it and looking for a used car. I ended up buying a 2014 Camry and was given a fair price and a fair price on my trade in even with the excessive miles. My salesman was Brent Kurtyak who was great. If you need a car you can't beat the reliability of a Toyota and this is a great place to get one. Hassle free and friendly people to deal with. Highly recommend. More