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Romeoville Toyota
Romeoville, IL
1,011 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,011 reviews
July 30, 2021
Had my vehicle in this facility for multiple times trying to get the same problem fixed they replace cam bearings under warranty from the day after I’ve had a squeak in my car went in the shop multiple time to get the same problem fixed they replace cam bearings under warranty from the day after I’ve had a squeak in my car went in the shop multiple times three technicians looked at it two from the dealership one from Toyota could not find the problem I took it to a shop we found it within five minutes when they did the initial work they pinned the emergency brake cable between the body of the truck and the e frame creating the problem More
by Walterjkrol
Employees Worked With
Julian Keller
June 04, 2021
My name is Kimberly Zamp. I bought my camry in March of 2020. Since then my navigation system would not work. Today I brought my car in for a oil change. The lady advised me it wasn't time for a oil change 2020. Since then my navigation system would not work. Today I brought my car in for a oil change. The lady advised me it wasn't time for a oil change. I really appreciated that. Most places would have just done the oil change. It is very nice to know your dealership is honest. Glad I bought my car from you. Peter came to my car and he explained the whole Navagation system to me!!! I have never had the map displayed on the screen before. He waited till I fully understood how to use the system. (The salesman should have showed me that 15 months ago). Peter was very helpful. He is a great employee. Please let him know how much I appreciate what he did for me. Kimberly was so awesome also. She is the best! I will never take my car anywhere else!! More
by auntiekim
Employees Worked With
Peter from service, Kimberly Quintero
June 04, 2021
Looked at a Venza! Albert was able to answer all our questions. We went for a test drive. He explained all the features inside the car. Cannot wait to buy when the incentives are better! questions. We went for a test drive. He explained all the features inside the car. Cannot wait to buy when the incentives are better! More
by DP
Employees Worked With
Albert Tulo IV
April 30, 2021
Found a car on their site and made an appt to see it at 5. Got their at 4 and it was pending sale! Argued about the bait and switch they tried to pull 5. Got their at 4 and it was pending sale! Argued about the bait and switch they tried to pull More
by asmahanyousef
Employees Worked With
Said name was Leo then kicked us out. Told us to get off property because we did no agree with their bait and switch service and waste of time
April 30, 2021
Wow, straight crooks here. Stereotypical “got another buyer” story. Eduardo and Levi are really bad at selling the story so they sat us down to sell us the car anyway. Long story short they want to mark buyer” story. Eduardo and Levi are really bad at selling the story so they sat us down to sell us the car anyway. Long story short they want to mark up the price of the vehicle from the listed internet price. Run of the mill bait and switch! More
by shareef777@gmail.com
Employees Worked With
Levi Ervins, Adam Costa
February 01, 2021
Kamil and Leo took a very good care of me. Very professional and friendly atmosphere, Definitely recommend this dealership for all your new or used purchases! professional and friendly atmosphere, Definitely recommend this dealership for all your new or used purchases! More
by Luis Valles
Employees Worked With
Kamil, Levi Ervins
January 14, 2021
Bad placed to do business with, they will not work with you and they are not professional on what they do, bad sales manager (leo), jon narez try to work with me but the manager was no help you and they are not professional on what they do, bad sales manager (leo), jon narez try to work with me but the manager was no help More
by Tonyrivera44
Employees Worked With
Jonathan Narez
January 08, 2021
Absolutely, horrible customer service and business practice! I drove 2 hours to see a vehicle, took it on TWO test drives, and signed an offer that was ACCEPTED. I asked for 24 hours to secure financ practice! I drove 2 hours to see a vehicle, took it on TWO test drives, and signed an offer that was ACCEPTED. I asked for 24 hours to secure financing. I called back the next morning and told them I would pay cash. I sent them a check for the full amount and set up a time to pick up the vehicle. I was called two days later saying the car was no longer available. This is a terrible business practice. The dealership owner doesn't return calls and the used car manager throughs his hands up and says there is nothing he can do. BS. Avoid this place at all costs. You have been warned on how they treat customers! More
by Hoosier
Employees Worked With
Karl Regalado
December 16, 2020
Awesome sauce!!! They are so wonderful!!! I went to this dealership about 2 weeks ago for a brake light being out, a truck driver in Romeoville, IL let me know that my brake light was out and that I should dealership about 2 weeks ago for a brake light being out, a truck driver in Romeoville, IL let me know that my brake light was out and that I should go to Romeoville Toyota to get it fixed. And it was great place to go on such short notice. I'm a traveler healthcare worker and it is hard to be able to get time off of work to get your vehicle fixed. They made the time for me and I'm forever grateful!!! From: Rita J. More
by Rita
Employees Worked With
Charlie Ellingson
