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Romeo Volkswagen of Kingston

Kingston, NY

4.1
322 Reviews

1249 Ulster Ave

Kingston, NY

12401

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Showing 322 reviews

September 11, 2020

Tammy is amazing. She doesn't push, she looks out for her customers and really sincerely tries to get you the best deal she can! I highly recommend her to anyone looking for a vehicle!! More

by emdhinton
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips
Sep 12, 2020 -

Romeo Volkswagen of Kingston responded

Thank you for choosing Volkswagen of Kingston, your feedback and rating mean a lot to us. We're glad to hear that Tammy provided such an excellent experience, and we hope to see you again!

September 10, 2020

This is the 3rd car (VW Atlas Cross Sport) we purchase from VW of Kingston and we always work with Tammy. She is great and will really help you to find a car that best fit for you. More

by Jun
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips
Sep 10, 2020 -

Romeo Volkswagen of Kingston responded

Thanks for sharing your thoughts about your experience with Volkswagen of Kingston. We appreciate your business and hope to see you again soon! Congratulations on your new Volkswagen!

September 09, 2020

Tammy made my car buying experience so non-stressful, easy and actually fun (I wasn’t planning on buying a car.. I had totaled mine and my credit score was less than perfect). Tammy was so informative More

by rmcsmith19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips
Sep 09, 2020 -

Romeo Volkswagen of Kingston responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Tammy here at Volkswagen of Kingston.

September 08, 2020

I so enjoyed meeting and working with Johnny. I’ve driven VWs for a lot of years now, but he still was able to share features of the car with me that I hasn’t known about, even after driving nearly th More

by Jenn B.
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Sep 08, 2020 -

Romeo Volkswagen of Kingston responded

Jenn, Thank you for taking the time to review your experience working with, Johnny! We’re thrilled that you enjoyed working with him and that he was even able to show you a few new features. We will make sure he knows you appreciated his service.

September 05, 2020

I just bought a red Golf GTI from your dealership and my salesperson Tammy was awesome! She made the car buying experience easy and never pressured me to buy a vehicle. She explained some things about the More

by speedmerchant28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips
Sep 08, 2020 -

Romeo Volkswagen of Kingston responded

Thank you so much for your wonderful review and kind words for Tammy! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Golf GTI, and we thank you for choosing Volkswagen of Kingston!

August 11, 2020

I bought a certified used vw from this dealer. Nothing but a horrible experience Throughout the whole entire process. Would never recommend to anyone. Absolutely terrible communication between salesmen an More

by Lemonademaker182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Moylan III, Johnny Casale, Anthony Pappalardi
Aug 21, 2020 -

Romeo Volkswagen of Kingston responded

We’re sorry to hear that this was your experience working with our team. What you describe is certainly not the level of service that we strive for. If you would be willing to discuss further, please reach out to George Moylan at george@vwofkingston.net. Thank you.

July 25, 2020

Honest and caring — support from Tammy I have worked with Tammy for over 12 years she has always gone on and above any standard set for Customer Service before, during and after the sale. M More

by Reno765
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips
Jul 26, 2020 -

Romeo Volkswagen of Kingston responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that Tammy is always able to assist you with choosing the perfect vehicle and that you have such a positive experience. We hope you will continue to enjoy your new vehicle!

June 11, 2020

Tammy Phillips was terrific to work with and the dealership had the exact car we wanted! No nonsense, it was a pleasure to deal with a real professional who was helpful, transparent and went out of More

by Phuddbottom
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips
Jun 11, 2020 -

Romeo Volkswagen of Kingston responded

Thank you for your business and this review. We're happy to hear that Tammy was able to help you find the exact car you wanted. If there is anything we can assist you with in the future, please let us know.

June 08, 2020

We got our first car from Tammy, and we are very satisfied with the service. She is patient and helpful every time I asked a question. My husband and I are willing to work with her for our next car! More

by Ada Wang
Recommend Dealer
Yes
Employees Worked With
Joe is helpful as well! , Tammy Phillips
Jun 09, 2020 -

Romeo Volkswagen of Kingston responded

Thank you, Ada, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 29, 2020

A Super Friendly + Professional Dealership!! Car buying is not a favorite pastime of mine, yet I found myself needing to purchase a car a few hours prior to car dealerships being shut down in New More

by k.e.westphal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Casale, Anthony Pappalardi
May 30, 2020 -

Romeo Volkswagen of Kingston responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience, and it's great to hear that Johnny provided such exceptional service. We will share your comments with our team, and we look forward to working with you again!

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