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Romeo Volkswagen of Kingston

Kingston, NY

4.1
322 Reviews

1249 Ulster Ave

Kingston, NY

12401

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Showing 322 reviews

December 31, 2020

My experience in purchasing a used car with the help of Nicole and George has been excellent. A great team, they paid attention to my needs, to my concerns, helping me through the process respectfully. N More

by mikmak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Moylan III, Nicole Palladino
Jan 01, 2021 -

Romeo Volkswagen of Kingston responded

Hello, Thank you for taking the time to share your feedback with us. Nicole and George work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 19, 2020

Johnny took the hassle out of the car buying experience. He is professional, is very knowledgeable about the VW models, and gave us a fair deal. More

by agd_dcd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Dec 21, 2020 -

Romeo Volkswagen of Kingston responded

Thanks for your feedback on your recent visit to Volkswagen of Kingston. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience with Johnny. We hope you will continue to enjoy your new vehicle!

December 05, 2020

Our family has obtained two VW's through Johnny: a 2019 Golf Alltrack leased for my mother-in-law, and now a 2020 Tiguan SEL Premium R-Line for my wife. As my mother-in-law, who has had many car salesmen More

by pehale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Dec 07, 2020 -

Romeo Volkswagen of Kingston responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about both of your positive experience working with Johnny here at Volkswagen of Kingston. Congratulations on your new 2020 Tiguan SEL Premium R-Line!

November 24, 2020

Worked with Anthony Pappalardi on trying to find a new Golf. He got right back to me with timely, accurate responses, complete transparency and honesty. Much appreciated. Will call again. Thank you, More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Pappalardi
Nov 24, 2020 -

Romeo Volkswagen of Kingston responded

Thank you so much for your excellent review! We are so glad that Anthony had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else!

November 10, 2020

Wow I sure loved it here. They made buying a car seamless and and super easy - I’ve had more difficulty buying shoes compared to my time at VW Kingston. And don’t even get me started on Johnny - he’s a gre More

by Luvmytiggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Nov 11, 2020 -

Romeo Volkswagen of Kingston responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Volkswagen of Kingston are glad to have you as a customer.

October 23, 2020

Tammy is the best salesperson - super knowledgeable, kind and patient. You never feel like she is rushing you, she really cares about her customers! A+++. I will not go to anyone else there ! More

by ronnierebis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips
Oct 25, 2020 -

Romeo Volkswagen of Kingston responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 04, 2020

I had originally brought in my 2015 Passat for service in 2017. I hadn't bough the vehicle there; but everyone was super friendly and courteous. Tammy spoke with me in the service waiting are about my r More

by evan.torrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips
Oct 05, 2020 -

Romeo Volkswagen of Kingston responded

Thank you, Evan, for taking the time to share your thoughts on working with Tammy. We're glad to hear she consistently delivers such a great experience! We sincerely hope your daughter enjoys her new Jetta!

October 01, 2020

I'm servicing my VW at this dealership.It's always a I'm servicing my VW at this dealership. It's always a pleasant and smooth experience. I'll remark Marquis who went above and beyond in solving my c More

by Gino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marquis Brunson, Nicole Palladino
Oct 02, 2020 -

Romeo Volkswagen of Kingston responded

Gino, thank you so much for your kind words for Marquis, and for taking the time to leave us this wonderful feedback!

September 29, 2020

I've been in customer service and sales most of my working career (and that's a very long time!) I've bought many, many cars in my life too. I have never felt a connection and trust with a car salesm More

by gailshortrealty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Sep 29, 2020 -

Romeo Volkswagen of Kingston responded

Gail, Thank you for sharing your experience with us! We're happy to hear it went well working with Johnny and hope you enjoy your new Atlas Cross Sport! We truly appreciate your feedback!

September 18, 2020

Johnny was a pleasure to work with, he has a thorough knowledge of the variety of models and trims, as well as the dealership's inventory. He's a funny and personable guy, and no baloney upselling or pu More

by M. Nova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Sep 20, 2020 -

Romeo Volkswagen of Kingston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Johnny and the rest of our team, and we look forward to working with you again.

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