Romeo Volkswagen of Kingston
Kingston, NY
Filter Reviews by Keyword
By Type
Showing 322 reviews
My experience in purchasing a used car with the help of Nicole and George has been excellent. A great team, they paid attention to my needs, to my concerns, helping me through the process respectfully. N Nicole and George has been excellent. A great team, they paid attention to my needs, to my concerns, helping me through the process respectfully. Nicole has called and that alone is unusual and much appreciated. Whatever you are doing, you've created a more graceful and grateful experience. More
Our family has obtained two VW's through Johnny: a 2019 Golf Alltrack leased for my mother-in-law, and now a 2020 Tiguan SEL Premium R-Line for my wife. As my mother-in-law, who has had many car salesmen Golf Alltrack leased for my mother-in-law, and now a 2020 Tiguan SEL Premium R-Line for my wife. As my mother-in-law, who has had many car salesmen experiences in her 90 year old life, said, "Johnny is the best salesman I've ever experienced." I heartily concur. His knowledge, patience, hard work and sense of humor makes him a standout. I would happily buy another car through Johnny. More
Worked with Anthony Pappalardi on trying to find a new Golf. He got right back to me with timely, accurate responses, complete transparency and honesty. Much appreciated. Will call again. Thank you, Golf. He got right back to me with timely, accurate responses, complete transparency and honesty. Much appreciated. Will call again. Thank you, Mike Kelly Albany, NY More
Wow I sure loved it here. They made buying a car seamless and and super easy - I’ve had more difficulty buying shoes compared to my time at VW Kingston. And don’t even get me started on Johnny - he’s a gre and and super easy - I’ve had more difficulty buying shoes compared to my time at VW Kingston. And don’t even get me started on Johnny - he’s a great guy who answered all my questions at any time of day. I was honestly torn between a Tiguan and a RAV4, but the Toyota dealership in Kingston is horrible - and the people at VW are great, it made the decision easy. Go to VW. Ask for Johnny. You’re welcome. More
Tammy is the best salesperson - super knowledgeable, kind and patient. You never feel like she is rushing you, she really cares about her customers! A+++. I will not go to anyone else there ! kind and patient. You never feel like she is rushing you, she really cares about her customers! A+++. I will not go to anyone else there ! More
I had originally brought in my 2015 Passat for service in 2017. I hadn't bough the vehicle there; but everyone was super friendly and courteous. Tammy spoke with me in the service waiting are about my r in 2017. I hadn't bough the vehicle there; but everyone was super friendly and courteous. Tammy spoke with me in the service waiting are about my reason for visit and had I owned VW's before. ( 8 ) And no pushy sales talk or hey we have great deals; just talked like we knew each other for years. Before I left; I said let me have one of your cards. In May of 2018 I was back and purchased at the same time a 2018 VW Golf Sport Wagon, and 2018 Golf R; cash sale on both. We contacted Tammy on September 30 2020 for a car for our Daughters Birthday. She stayed late October 1; and we will be picking up a used 2015 VW Jetta TDI :-) She is Great! More
I'm servicing my VW at this dealership.It's always a I'm servicing my VW at this dealership. It's always a pleasant and smooth experience. I'll remark Marquis who went above and beyond in solving my c I'm servicing my VW at this dealership. It's always a pleasant and smooth experience. I'll remark Marquis who went above and beyond in solving my car issues. Thank You. More
I've been in customer service and sales most of my working career (and that's a very long time!) I've bought many, many cars in my life too. I have never felt a connection and trust with a car salesm working career (and that's a very long time!) I've bought many, many cars in my life too. I have never felt a connection and trust with a car salesman as I have experienced with Johnny. From day 1, he instilled a confidence that I could trust in him, his product knowledge and desire to serve his customers. He's been there for me with every question and concern and always with a light and humorous demeanor. Thanks to Johnny, this has been the most pleasant car purchasing experience I have had in many years. I hope he's still at VW when I return in 3 years for my next Atlas Cross Sport (that I just love!). Gail Short More
Johnny was a pleasure to work with, he has a thorough knowledge of the variety of models and trims, as well as the dealership's inventory. He's a funny and personable guy, and no baloney upselling or pu knowledge of the variety of models and trims, as well as the dealership's inventory. He's a funny and personable guy, and no baloney upselling or pushing unnecessary extras. More