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Romeo Volkswagen of Kingston

Kingston, NY

4.1
322 Reviews

1249 Ulster Ave

Kingston, NY

12401

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Showing 322 reviews

July 03, 2021

This is my second time buying a vehicle from Johnny, and once again he was outstanding. He found the exact car I want it even though it wasn’t on the lot, he works hard to make the customer feel heard and v More

by more than satisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin , Johnny Casale
Jul 04, 2021 -

Romeo Volkswagen of Kingston responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Kingston.

July 03, 2021

This is my second VW but my very first time buying my own car (my first Tiguan was a hand me down). I frankly was not looking forward to dealing with a "car salesman" who I assumed would not listen to what I More

by Nikki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Jul 04, 2021 -

Romeo Volkswagen of Kingston responded

Thank you, Nikki, for sharing your thoughts about your experience with Johnny here at Volkswagen of Kingston. We appreciate your business and hope to see you again soon!

June 08, 2021

I am a first time Volkswagen owner, and couldn’t be I am a first time Volkswagen owner, and couldn’t be happier!! Johnny was very helpful and informative and made the process of purchasing my car very More

by Chelebean526
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Jun 08, 2021 -

Romeo Volkswagen of Kingston responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Johnny and all of us at Volkswagen of Kingston are glad to have you as a customer.

June 08, 2021

It was such a pleasure to work with Johnny and everyone at this dealer. I drove over an hour away to come there and they made my experience really enjoyable, definitely made it worth the drive. More

by Gregery.leichtfeld13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Jun 08, 2021 -

Romeo Volkswagen of Kingston responded

Congratulations on your new vehicle, Gregery! We are so glad that we had the opportunity to work with you, and that Johnny and the rest of our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we truly appreciate your review!

June 04, 2021

Let's face it - car salespeople generally aren't memorable unless the experience was negative. That is NOT the narrative here. This is the second car I've purchased from Johnny Casale for all the ri More

by E&L
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Jun 04, 2021 -

Romeo Volkswagen of Kingston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Johnny and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 12, 2021

Car buying gives all us anxiety. However, I purchased a new 2021 VWAtlas at VW of Kingston and it was the single best car buying experience I’ve ever had... not only was my salesman Johnny Informative, he More

by billcarroll100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
May 13, 2021 -

Romeo Volkswagen of Kingston responded

Thank you so much for choosing Volkswagen of Kingston! Congrats on your new VW Atlas, and let us know if we can be of any more assistance!

May 09, 2021

We love our new Atlas! Anthony went above and beyond to make sure our family had a vehicle that is comfortable and safe. Not to mention - incredible, beautiful! Thank you, Anthony! More

by amsirago
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Pappalardi
May 10, 2021 -

Romeo Volkswagen of Kingston responded

Thank you for taking the time to share your thoughts on working with our team! We're glad to hear that Anthony delivered such a great experience, and we hope your family continues to enjoy the new Atlas!

April 15, 2021

Tammy was wonderful. She was very knowledgeable and helped us get the perfect vehicle. She worked over and beyond expectations. I would definitely recommend Tammy and Kingston Volkswagon More

by Annelori
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips
Apr 16, 2021 -

Romeo Volkswagen of Kingston responded

Thank you for choosing Volkswagen of Kingston, your feedback and rating mean a lot to us. We're glad Tammy was able to help, and we hope you'll enjoy your new vehicle!

March 01, 2021

2nd car in 60 days from Johnny, worked with me on an early lease end to get in my next vehicle at a fair deal, all within a couple of hours from first contact. Quick, easy, fair, always a great experien More

by kev242
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Mar 01, 2021 -

Romeo Volkswagen of Kingston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Johnny and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 28, 2021

This is my 3rd vehicle from this dealership. This is the 2nd Johnny helped me with. We did it mostly through email. I told him what I was looking for and the options I wanted. We set up a time and he had th More

by chance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Feb 28, 2021 -

Romeo Volkswagen of Kingston responded

Chance, Thank you so much for your kind words for Johnny and our dealership, and for taking the time to leave us this wonderful feedback " No haste, no haggle, no hassle" is just what we strive for when working with our customers!

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