Romeo Volkswagen of Kingston

Carlos Rodriguez is a very good listener to our needs and was very friendly all along the process of the lease. Carlos did not forced us on a car we did not want. He wanted us happy and the experience was ap was very friendly all along the process of the lease. Carlos did not forced us on a car we did not want. He wanted us happy and the experience was appreciated from both parties. Carlos tried to figure out various ways to identify what would we be happy with, proposing several alternates, with xxxxxxand con's. At the end we meet half-way and we were happy. Carlos never lost his smile all along, making us feeling comfortable. We gave Carlos high review points because he listend first and then proposed solutions. He was careful and friendly all along. The final touch was that we left happy with the deal and most importantly that we felt understood. More

Carlo Rodriquez was very informative about the vehicles that we were considering. After gaining some insight into what we were seeking and why, he gently suggested the VW Passat which was not on our list, that we were considering. After gaining some insight into what we were seeking and why, he gently suggested the VW Passat which was not on our list, but amazingly met all of our criteria. The ride was oh! so smooth! There was never any pressure to buy, and a lot of help finding the right model to meet our needs. When it was time to negotiate--simple, direct talk. It was the best and least painful negotiation that I have ever had, and I have bought many cars over the years. I wholeheartedly recommend this salesman and this dealership, and this car--the VW Passat TDI, if you are in the market for a performance midsize sedan that feels and rides oh! so well. More