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Romeo Volkswagen of Kingston

Kingston, NY

4.1
322 Reviews

1249 Ulster Ave

Kingston, NY

12401

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Showing 322 reviews

November 30, 2022

My 86 year old mother was very nervous about changing her lease to a buy for her Tiguan. John Casale at Romeo took care of her from start to finish, eased her anxieties and i got a call from my mother tellin More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Nov 30, 2022 -

Romeo Volkswagen of Kingston responded

Hi Scott, We're happy to hear that your mother had such a positive experience with John and our team! Please don't hesitate to reach out to us if there's anything more we can do!

November 30, 2022

The sales associate John Casal was amazing he made the process of buying a car for my mom so easy and. Smooth. She was so nervous. I can't thank him enough. 5 stars...I would recommend Romeo Volkswagen t More

by David G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Nov 30, 2022 -

Romeo Volkswagen of Kingston responded

Hi David, Thanks for your praise and kind comments about John! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience! Until the next time we meet, take care!

November 23, 2022

Valerie Welch is the best ! !!! She makes my visits a to Romeo 100% better and she is very kind More

by Shoopp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valerie Welch
Nov 27, 2022 -

Romeo Volkswagen of Kingston responded

Thank you so much for your praise and kind comments about Valerie! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

November 23, 2022

Valarie was super helpful and friendly! You should definitely go see. I am often indecisive when looking at cars but she made the experience easier. More

by Sadiea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valarie Welch
Nov 27, 2022 -

Romeo Volkswagen of Kingston responded

Thank you so much for your praise and kind comments about Valerie! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

July 30, 2022

Johnny was a great help to me throughout the process of buying my first car! He was so patient and considerate and never made me feel bad for asking silly questions. I would definitely go back and purchase More

by slprosser1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquis Brunson, Tammy Phillips, Andrey Belikov, Johnny Casale, George Moylan III
Aug 01, 2022 -

Romeo Volkswagen of Kingston responded

We are very happy to hear that Johnny provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 22, 2022

Phenomenal experience! Getting a new car and spending hours in a dealership can be stressful but Johnny made the experience quick, pleasant, and comical. He helped me find More

by DestinyPerez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vitellaro, Johnny Casale
Jul 24, 2022 -

Romeo Volkswagen of Kingston responded

Thank you so much for choosing Volkswagen of Kingston! Congrats on your new purchase, Destiny. We're thrilled to hear that you found your experience with Johnny to be such a fantastic one. Thank you for taking the time to leave us this fabulous five-star review. Please let us know if we can be of any more assistance. We're always happy to help.

May 30, 2022

Tammy Phillips provides exceptional customer service in every way. She truly cares about her customers and makes the sometimes nerve wracking process of buying a car easy. Kingston VW does a fine job of pr More

by Metsfan23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquis Brunson, Tammy Phillips
May 31, 2022 -

Romeo Volkswagen of Kingston responded

Thank you for your business and this review. We're happy to hear Tammy was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 05, 2022

Nicole is great! As soon as I saw her I knew she was going to be the next person I leased a car from. She is amazing, and I wish her all the best on her journey to th More

by adamsagator2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Palladino
Apr 06, 2022 -

Romeo Volkswagen of Kingston responded

Thank you for choosing Volkswagen of Kingston, your feedback and rating mean a lot to us. We're glad that Nicole was able to help, and we hope to see you again!

February 18, 2022

Loved our experience in getting a new car when we really needed it that day!! Johnny and everyone at Kingston VW was so friendly, helpful, and knowledgeable. We are very happy with our new Tiguan and would More

by kimdoll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Feb 20, 2022 -

Romeo Volkswagen of Kingston responded

Thanks for sharing your thoughts about your experience with Johnny here at Volkswagen of Kingston. Congratulations on your new Tiguan! We appreciate your business and hope to see you again soon!

January 14, 2022

Johnny made everything super easy. He was quick, honest, and upfront about everything. Funny guy who made a dreadful experience painful and enjoyable. Definitely recommended Johnny and VW of Kingston to any More

by MWilhelm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips, Johnny Casale
Jan 18, 2022 -

Romeo Volkswagen of Kingston responded

Congratulations on your new vehicle! We are so glad that Johnny had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!