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Romeo Volkswagen of Kingston

Kingston, NY

4.1
322 Reviews

1249 Ulster Ave

Kingston, NY

12401

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Showing 322 reviews

February 17, 2017

New Car Purchase Tammy Phillips is the one who helped us at the Kingston VW.....she really knows her stuff and helped us in every way. We had no intention of leasing More

by Joni Beveridge
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hillary Nauta amazing in service department , Tammy Phillips
Feb 27, 2017 -

Romeo Volkswagen of Kingston responded

Hi Joni, Thank you for putting your trust in Volkswagen of Kingston. We’re so glad that Tammy’s deep knowledge and helpfulness made your experience comfortable. We certainly are lucky to have her! Enjoy your new VW Tiguan with confidence, and be sure to come back to us with any future Volkswagen needs you may have.

January 31, 2017

Not only would I recommend this dealership But I have done so many times. I can't decide which I most enjoy -- my numerous VW cars purchased from VW of Kingston, or working with Tammy Phillips More

by janicehylton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips, George Moylan III
Feb 13, 2017 -

Romeo Volkswagen of Kingston responded

Hi Janice, We are delighted to hear your experiences with Tammy are terrific time and time again. She always goes above and beyond for her customers with the utmost helpfulness. Enjoy your latest Volkswagen, and be sure to visit us again when it’s time for the next one!

January 21, 2017

Pay Attention to What you Sign - Veterans Beware!!!!! So first of all everything went well as I went through the process. During the process I was going to use USAA for my loan and Johnny said that I wou More

by WHB161
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Feb 01, 2017 -

Romeo Volkswagen of Kingston responded

Hi Walt, Thank you for sharing your experience, and for bringing this to our attention. We are happy to hear that everything went well and that you ended up pleased. If you have any further needs or concerns, feel free to contact us or come in to Volkswagen of Kingston soon. We look forward to working with you!

January 19, 2017

Great Buying Experience This was probably my 12th car purchase over my lifetime but the best experience to date doing so, mainly thanks to the salesperson. It was my third V More

by Sternjs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Jan 25, 2017 -

Romeo Volkswagen of Kingston responded

Hello, Thank you for your wonderful story. We can’t express how glad we are to have helped you with three Volkswagens over the years! We definitely agree that Johnny exemplifies the best in car-buying experience with his great humor and no-pressure customer service. We hope your son has a smooth experience with his Volkswagen Jetta, and we look forward to seeing you soon!

January 08, 2017

Tammy Philips Tammy was just wonderful from start to finish. She went above and beyond the call of duty to make sure I got the car I wanted at the price I was w More

by khugue
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips, Michael Palladino, Michael Block
Jan 16, 2017 -

Romeo Volkswagen of Kingston responded

Hi Karen, We love to hear such wonderful things about Tammy! She always goes above and beyond for Volkswagen of Kingston customers to make sure they are happy about the features and price of their car. Enjoy your new vehicle, and be sure to come back to us for future Volkswagen needs!

January 03, 2017

I Wish There Were More Stars I can not say enough about the folks at Volkswagen Kingston. I wasn't even there to buy a Volkswagen, I was looking to buy a Chevy pick up truck. Th More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips, George Moylan III, Michael Block
Jan 16, 2017 -

Romeo Volkswagen of Kingston responded

Hi Kevin, Thank you for your great story! We love to hear that Tammy, George, and Michael were able to help find a truck that met your expectations. Working tirelessly for our customers is our top priority. Enjoy that Chevy, and be sure to come back to us in the future!

January 01, 2017

I Bought my first vehicle from George Moylan I bought a saab 93 turbo for my first car and everybody was friendly and helpful. And i felt they did not try and scam me for being 16 and buying a ve More

by Saab_life_93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Pappalardi, George Moylan III
Jan 16, 2017 -

Romeo Volkswagen of Kingston responded

Hello, Thank you for choosing Volkswagen of Kingston as the place to buy your first car! We know that can be a momentous occasion, and we are glad we could assist you with friendliness and helpfulness. Enjoy that Saab; we hope to see you again!

December 30, 2016

Honest and straightforward Go see Johnny. He'll help you get into a new vw. Great deals happening right now. I would recommend dealing with them but as with any car lease or pur More

by Adoofojg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Jan 16, 2017 -

Romeo Volkswagen of Kingston responded

Hello, Thank you for your great recommendation! We love Johnny, great deals, and being honest and straightforward with our customers. Enjoy your new Volkswagen, and be sure to come back with any future automotive needs you may have.

December 27, 2016

i could not be more dissatisfied love the car, hate the dealership. i spent close to 6 months researching different brands and models and researching everything under the sun to find More

by Regrets1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Vitellaro, George Moylan III, Johnny Casale, Paul Remus
Jan 09, 2017 -

Romeo Volkswagen of Kingston responded

Hello, We are sorry that your experience with us was not as positive as it should have been. At Volkswagen of Kingston we strive to provide our local customers with honest, friendly, and knowledgeable customer service each day. Please feel free to reach out to Chris at chris@vwofkingston.net with all new car related concerns you have. We’d love to hear from you and take the next steps towards reaching a positive resolution.

December 20, 2016

I could not be more satisfied A job change brought me to this area and I have been getting my VW serviced at VW of Kingston and was always completely satisfied with the work done. More

by mjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips
Jan 03, 2017 -

Romeo Volkswagen of Kingston responded

Hello! Thank you for your wonderful story. We are so happy that Tammy and the entire service center staff have been so helpful to you and have welcomed you to our area. We hope you enjoy your new vehicle, and can’t wait to see you again with any further Volkswagen needs you may have!

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