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Romeo Volkswagen of Kingston

Kingston, NY

4.1
322 Reviews

1249 Ulster Ave

Kingston, NY

12401

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Showing 322 reviews

June 14, 2017

"Always A Pleasure" - Vinny I have purchased many vehicles over the years from VW of Kingston, formerly Heart VW. I have never had a bad experience and even drive there from Stat More

by Vinny1130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips
Jun 19, 2017 -

Romeo Volkswagen of Kingston responded

Hi Vinny, Thank you for your years of loyalty all the way from Staten Island! We agree that Tammy is a fantastic go-to salesperson, with a consistently honest and reliable process. Thank you so much for your recommendation, it means a lot to us!

June 09, 2017

I am so very happy First - I love my car. It is everything I wanted and at a very fair price. Johnny Casale was just the best salesperson I've every worked with. He imme More

by Natasha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MC Reopell, Johnny Casale
Jun 19, 2017 -

Romeo Volkswagen of Kingston responded

Hi Natasha, We are so excited that you love your car, and that Johnny was the best salesperson you’ve ever experienced! We also love making car buying a joy, one of Johnny’s specialties. Thank you for working with us, be sure to see us again with any future Volkswagen needs.

May 19, 2017

Flawless purchase from 230mi away! I am so pleased with the customer service I received! Johnny went above and beyond to get the deal done! We traded in a car for a much larger 3rd row More

by Lana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
May 15, 2017

Best car dealer I've ever dealt with! Go see Johnny Casale. Made me feel like I knew him for 20 years. He makes buying a car a nice, easy experience! Explains everything you need to know a More

by B Walsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
May 22, 2017 -

Romeo Volkswagen of Kingston responded

Hello, Johnny certainly has that way about him doesn’t he? Whether he’s just met you or you’ve come to him for cars many times over the years, he always makes your Volkswagen of Kingston experience easy and fun! We’re so glad you felt that everything was explained in a helpful manner, and are delighted to have worked with you. Enjoy your new car, and be sure to see us again with any future Volkswagen needs.

May 08, 2017

Best car purchase EVER!!! Hands down the best Salesman I have ever dealt with is John. Was a car for my daughter and he made it hapepen to PERFECTION. Thank you!!! More

by TDawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
May 16, 2017 -

Romeo Volkswagen of Kingston responded

Hello, We are so thrilled to have given you your best car purchase experience ever! Johnny loves meeting our customers’ needs to absolute perfection. We hope you and your daughter enjoy the new car, and be sure to come see us again if you need us!

May 04, 2017

Caring and efficient I felt like my needs were met with good advice from a knowledgeable salesperson...Johnny was terrific to work with. I felt that everything I needed wa More

by carast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Moylan III, Johnny Casale
May 05, 2017 -

Romeo Volkswagen of Kingston responded

Hello, We’re delighted to hear that Johnny treated you so well with advice, knowledge, and care! We love to give our customers efficient and friendly Volkswagen service each and every time. Enjoy your new car, we can’t wait to see you again!

April 23, 2017

Great Customer Service Johnny was friendly, knowledgeable and cared about our needs. He was able to get us the exact car,color,style we wanted. I would highly recomm More

by Bobbyb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
May 05, 2017 -

Romeo Volkswagen of Kingston responded

Hi Bobby, Thank you so much for your recommendation! At Volkswagen of Kingston, we love to meet our customers’ each and every need. We are glad to hear that Johnny gave you such a friendly and knowledgeable experience. Enjoy your new vehicle, and be sure to come back if you have any future Volkswagen needs.

April 07, 2017

Johnny is Great Johnny was easy to work with. Not your typical car salesman type. Friendly and honest. I would not hesitate to purchase from him again. Highly recomme More

by TJSORENTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Apr 17, 2017 -

Romeo Volkswagen of Kingston responded

Hello, Thank you so much for your story and recommendation! Johnny loves to turn typical salesperson stereotypes on their head with completely honest and friendly customer service. Enjoy your new vehicle, and be sure to see us again soon!

April 03, 2017

Great place to buy a car. Very helpful and professional Johnny is the Greatest This is my third car from VW of Kingston And the amazing Johnny Casale. Its just too xxxx easy working with him. Zero pre More

by Brooklyn71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Apr 10, 2017 -

Romeo Volkswagen of Kingston responded

Hello, We’re honored you’ve come to us three times, and are so happy to be your Volkswagen dealership destination. Johnny’s genial and no-pressure experience make working with him so easy! Enjoy your latest Volkswagen, we can’t wait to see you again.

March 25, 2017

Great Experiences -- yes plural I've gotten three cars through Tammy and have also sent family. The deals were fair, the transactions painless and the process transparent. That las More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips
Apr 05, 2017 -

Romeo Volkswagen of Kingston responded

Hi Kevin, Thank you so much for choosing Volkswagen of Kingston once again. We are thrilled to hear that Tammy continues to go above and beyond for you and your family. Enjoy your new vehicle, and be sure to see us again if you have future Volkswagen needs.

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