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Romeo Volkswagen of Kingston
Kingston, NY
322 Reviews
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Showing 322 reviews
September 15, 2017
2013 GLI I had a good experience with Tammy she was very professional and made sure that I was well taken care of while I was there. I changed the vehicle I wa I had a good experience with Tammy she was very professional and made sure that I was well taken care of while I was there. I changed the vehicle I was looking at several times until I found one that was best fit for me and everyone was very patient with me.. In the end I was able to pickup my car the same day and was happy with my experience. Tammy is the Bomb. More
by Webstar90
Employees Worked With
Tammy Phillips, George Moylan III, Michael Block
September 14, 2017
2014 Tiguan Our experience at Volkswagen of Kingston was by far the best experience we've ever had at a dealership. Everyone there is friendly, relaxed and helpfu Our experience at Volkswagen of Kingston was by far the best experience we've ever had at a dealership. Everyone there is friendly, relaxed and helpful. Johnny is great. We were lucky to have him as a salesman. Highly recommended. More
by Jason Wells
Employees Worked With
Johnny Casale
September 13, 2017
Purchase of Tiguan 2018 I purchased a Tiguan 2018. I had a great experience with Volkswagen of Kingston. Johnny was great in explaining all the details. We highly recommend h I purchased a Tiguan 2018. I had a great experience with Volkswagen of Kingston. Johnny was great in explaining all the details. We highly recommend him for your future car purchases. More
by imal
Employees Worked With
Johnny Casale
September 13, 2017
2015 Passat TDI I Purchased a new 2015 Passat TDI .Everybody at VW of Kingston that we dealt with was so great.Johnny Casale was the MAN .HE was a joy to deal with. I Purchased a new 2015 Passat TDI .Everybody at VW of Kingston that we dealt with was so great.Johnny Casale was the MAN .HE was a joy to deal with. More
by Shannon2015
Employees Worked With
Johnny Casale
August 27, 2017
Great experience It started with checking the website. Chat window opened, the rest is history. From the first email from MC Reopell, Internet Sales Manager, the flow It started with checking the website. Chat window opened, the rest is history. From the first email from MC Reopell, Internet Sales Manager, the flow of information between phone calls, text messages and emails, every question was answered within minutes. Great deal and great delivery experience from Rico Rivera. More
by Jk9081
Employees Worked With
Rico Rivera, MC Reopell
July 14, 2017
Johnny is awesome! I had a flawless experience with Johnny at Volkswagon of Kingston. As a woman going into this field, it's easy to feel intimidated and worried about b I had a flawless experience with Johnny at Volkswagon of Kingston. As a woman going into this field, it's easy to feel intimidated and worried about being taken advantage of. I felt Johnny was authentic, understanding and no nonsense. I have zero complaints and feel I was in good hands. More
by Dana K.
Employees Worked With
Johnny Casale
July 10, 2017
They had the car I wanted when others could not, did not. I am 58 years old, have purchased many vehicles in my life time, from many dealerships and private sales. I have also helped in the purchase of vehic I am 58 years old, have purchased many vehicles in my life time, from many dealerships and private sales. I have also helped in the purchase of vehicles for others in my family. In all my years I have never had a deal go so smooth, so to the letter of exactly what the sales man said would happen. This dealership is twice the drive for me, and worth every minute to have the pleasure of buying this car. I am amazed at their honesty and efficiency. Anthony had sold my son a car after I had sent my son to another dealership and the deal went sour. My son told me about Anthony after he had set a deal with him for his first brand new car, special ordered no less. The deal I was trying to make with another VW dealer went sour also. I contacted yet another local VW dealer and was given pretty much the same story of no avalability. The first dealer told me I could not get a car newer than a 2015 in my price range requirements, and may have to settle for a 2014. They also did not have one on the lot, and wanted me to sign an agreement for them to "find" me one. I declined. The second dealer I spoke to on the phone told me they did not have any cars that fit my requirements. I then took my sons advice and called Anthony at the Kingston dealership. They had several cars that fit my requirements so I went to take a look. Not only did I find 2015's that fit what I wanted, and my price range, but Anthony showed me some 2016 cars that were nicer than what I had been looking at and they were in fact within my price range. The original dealer would not even look for a 2016, telling me they could not get me one at the price I required. The car I was looking for was a Passat, VW's nicest largest car. I found one that was perfect, it rides like a dream, has many gadgets and things that I never expected to have, at the price I requested, something I never felt I could get due to what the other dealers told me. I am so amazingly pleased with the car, my salesman Anthony and the rest of the staff I came in to contact with, one of which was George Moylan. George was very interested in making sure I was completely satisfied with my deal, and car. He took some steps to make sure I was. I have never had such honest down to earth service from any dealer. No issues at all. If this Passat holds up like the Jetta I have had for the past 6 years (not ONE thing went wrong with it), I will be a very happy VW owner again. The reason I turned in the Jetta was it was one of the TDI's with the emission issue. As for the purchase, if you want to deal with a reputable dealer, go to VW in Kingston. If you want to deal with a reputable salesman, ask for Anthony Pappalardi. Thank you Anthony. By the way, the Diner you suggested my wife and I go to for lunch was fantastic. Thank you. :) More
by Commander-RR
Employees Worked With
Anthony Pappalardi, George Moylan III
July 07, 2017
Tammy and VW of Kingston are the BEST! Tammy was truly the best sales consultant to work with, and the VW of Kingston dealership is to be commended for their professionalism and interest in Tammy was truly the best sales consultant to work with, and the VW of Kingston dealership is to be commended for their professionalism and interest in creating excellent customer relationships. I discovered this dealership by searching the internet for this exact car. Tammy and VW of Kingston made it worth my while to do business with them. Purchasing our 2015 VW Passat TDI through Tammy, from nearly 2.5 hours away, was a breeze. She did everything she could to make the transaction go smoothly and quickly. She even took me to another dealership to return my lease, waited for that process to go through, and was proactive in expediting it. We will surely be repeat customers of Tammy's and the VW of Kingston dealership! More
by Jmur67
Employees Worked With
Tammy Phillips
June 30, 2017
Seamless car buying process with Johnny and Kingston VW. I made an appointment mid-afternoon to come see a Jetta and when I arrived, the car was cleaned and ready in the car-port waiting for a test drive. I I made an appointment mid-afternoon to come see a Jetta and when I arrived, the car was cleaned and ready in the car-port waiting for a test drive. I ended up taking home a different 2017 Jetta a few days later and Johnny kept me informed throughout the entire process via phone and text message. I have always dreaded the car buying experience for the upsell and hidden charges aspects... So it was a real pleasure to work with Johnny with straight answers and no pressure. Funny guy as well =) More
by Armand Salmon
Employees Worked With
Johnny Casale
June 30, 2017
Couldn't be happier! Johnny and this dealership is an absolute pleasure to work with. No headaches, straightforward and an amazing deal for my new and the my car that I pa Johnny and this dealership is an absolute pleasure to work with. No headaches, straightforward and an amazing deal for my new and the my car that I parted with. I would recommend VW of Kingston to anyone! More
by Keith Briar
Employees Worked With
Johnny Casale
