Romeo Volkswagen of Kingston
Kingston, NY
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Best car purchase experience EVER! Typically my husband and I despise car shopping - have never had a great experience AT ALL! Well you can imagine my expectation when my husband said Typically my husband and I despise car shopping - have never had a great experience AT ALL! Well you can imagine my expectation when my husband said he wanted to drive 1 1/2 hours to Volkswagen of Kingston to look at a car. From the minute we walked in until the minute two weeks later when we drove away with our new vehicle, it was the BEST experience I've ever had purchasing a car! Our Salesman (John Casale) was professional, friendly, respectful - everything! Everyone we dealt with there including Joe Pappalardi were awesome! I highly, highly recommend buying your next vehicle at Volkwagen of Kingston. You won't regret it! More
Professional, fast, and friendly! Came in one day with a basic idea of what I was looking for. MC was super friendly and helpful, and made herself available to answer any and all of my Came in one day with a basic idea of what I was looking for. MC was super friendly and helpful, and made herself available to answer any and all of my questions about a few different cars I was looking at. Once I made a decision, Tammy helped me with the final paperwork, and both were extremely professional. Purchased my previous VW here and thanks to this experience, will definitely purchase my next! More
Excellent customer service Johnny went above and beyond for me. I was concerned that the Jetta would not have the required space for my displays. Johnny came to my house on his Johnny went above and beyond for me. I was concerned that the Jetta would not have the required space for my displays. Johnny came to my house on his way to work to show me the trunk of his Jetta (same as mine) would work. It did, and he stayed to help me load the car I was taking to my show. Johnny and the staff stayed late so I could get my car the night I wanted it. I couldn’t have asked for a better experience. More
My first VW from Kingston This dealership was professional in their process yet friendly and easy going with me during the transaction. Overall, a job well done and much apprec This dealership was professional in their process yet friendly and easy going with me during the transaction. Overall, a job well done and much appreciated! More
2014 VW GLI Edition 30 I came from out of state to pick up my car and had a great experience. Everyone is super friendly and it’s a wonderful environment to be in. Thank you I came from out of state to pick up my car and had a great experience. Everyone is super friendly and it’s a wonderful environment to be in. Thank you MC! More
The most professional saleswoman I have met Tammy was recommended to me and she is by far the best recommendation I could ever receive. I know nothing about cars or how to buy cars. My recent ca Tammy was recommended to me and she is by far the best recommendation I could ever receive. I know nothing about cars or how to buy cars. My recent car just died on me and I needed an efficient car quickly. I was honest with my needs to Tammy and she was honest and directly to the point with me. There was no intimidation and no upselling. She gave me the best deal without having to play the "negotiation dance". She knew exactly what I needed within 3 minutes of talking to me. She made the buying process as smooth as butter. I felt comfortable and extremely confident in my purchase. I will never go to any other sales person other than Tammy! She put my faith back in car sales. More
My fifth VW from VW of Kingston Buying a car is always easy and NO stress here. Tammy goes out of her way to find the perfect car for my needs. She knows exactly what I need and what Buying a car is always easy and NO stress here. Tammy goes out of her way to find the perfect car for my needs. She knows exactly what I need and what in a car. Its like home I always trade in and pick up the same day buying made easy. I tell all my family and friends to go to Tammy. I bought my Mom a Jetta a few years back easy peasy! Can't get service at other deanships without many trips back and fourth. Tammy and staff go above and beyond to make the deal. More
Fun times and good business Was great working with Johnny. He helped facilitate a painless transition from my recalled car to a new vehicle And I laughed a lot during the proce Was great working with Johnny. He helped facilitate a painless transition from my recalled car to a new vehicle And I laughed a lot during the process. More
Great Experience Johnny was friendly, informative and accommodating. The experience was seamless and I ended up with the car I had been looking for. He was great at fo Johnny was friendly, informative and accommodating. The experience was seamless and I ended up with the car I had been looking for. He was great at following up with me also. More
Passat TDI Thank you Johnny for making my car-buying experience easy and very pleasant. This was my first experience with VW of Kingston and I found the dealersh Thank you Johnny for making my car-buying experience easy and very pleasant. This was my first experience with VW of Kingston and I found the dealership was very nice. They returned my initial internet inquiry within hours of my submitting it, set up the appointment and got me right in for a test drive. Couldn't have been easier. More