Romeo Volkswagen of Kingston

Bait and Switch on pricing, then blamed it on a glitch. Initially reached out to Laura to get pricing on their e-Golf. Pricing wasn't where I wanted to be so I moved on. This week, I received an email from Initially reached out to Laura to get pricing on their e-Golf. Pricing wasn't where I wanted to be so I moved on. This week, I received an email from Laura stating, "I wanted to let you know that we have just lowered our prices, including your vehicle of interest." I went on their site and sure enough, saw the price of the e-Golf I was interested in did indeed dropped significantly so I emailed her that same night and followed up with a call the next morning, not wanted to miss out on this deal. That same morning, I checked back online and shockingly, the price I saw the night before not only disappeared, it was HIGHER than the pricing I initially received last week. I spoke on the phone with both Laura and her Sales Manager, Chris, who said they would look into it and said they would call me back within 30 minutes. Didn't hear back the whole day, and tried calling and emailing back that night, only to receive an email reply the next morning with them stating it was a "glitch" in their system. To be honest, I am not sure what to believe, but nevertheless, I am very disappointed with the way this situation was handled, along with the lack of response, especially when I was informed I would receive an immediate follow up. More

An Excellent Car-Buying Experience On, November 30, 2018, I bought a new 2018 Volkswagen Golf SportWagen from Volkswagen of Kingston in Kingston, NY. Overall, I was very pleased with th On, November 30, 2018, I bought a new 2018 Volkswagen Golf SportWagen from Volkswagen of Kingston in Kingston, NY. Overall, I was very pleased with the experience of buying my car from this dealership. As someone who has worked in the automotive business, I anticipate the usual sales techniques, including the uncomfortable pressure many salespeople put on their customers to close deals. At Volkswagen of Kingston, I did not feel this pressure—for once in my car-buying experience. I was offered a fair amount for my trade-in, I was given a reasonable time to consider my purchase, and I felt very comfortable when making my decision to buy my car. The sales representative who sold my car to me is Nicole Palladino—I highly recommend her to any prospective VW buyers, for she is very amiable and thorough. More

Absolutely incredible experience with Tammy My experience shopping with Volkswagen Kingston was truly enjoyable, and I owe it all to Tammy. She made the experience SO easy and effortless. She ki My experience shopping with Volkswagen Kingston was truly enjoyable, and I owe it all to Tammy. She made the experience SO easy and effortless. She kindly worked with both my fiancé and me, giving the necessary information to both of us to make us happy. From figuring out a frustrating trade-in, to understanding my new vehicle—she handled it all with grace and made me feel at ease. I am so satisfied with my new Tiguan—it’s the perfect fit for my new family, and I am so grateful to be working with such a great dealership. My first Volkswagen, and most definitely not my last! Thank you, Tammy :) More

Excellent car buying experience will buy again. this was my first time buying a car from kingston vw, every thing went so smooth with the trade-in and purchase of new car. very happy with my 2018 go this was my first time buying a car from kingston vw, every thing went so smooth with the trade-in and purchase of new car. very happy with my 2018 golf 5-speed. exactly what i was looking for, jim parkhurst was able to answer all my questions and explained things about car i didn't know. very happy with the experience thank you again More

Our 1st volkswagen We love our new Tiguan! ON the advice of a friend we sought out salesman Anthony Pappalardi. What great advice that was! He was not only extremely kno We love our new Tiguan! ON the advice of a friend we sought out salesman Anthony Pappalardi. What great advice that was! He was not only extremely knowledgeable, but made the entire process so comfortable.He also made himself available to us with any questions or concerns in the future . More

Comfortable experience I stopped in looking for a certified pre-owned Jetta for my daughter. Johnny made it easy for her to purchase her 1st car, She was at ease,thank you J I stopped in looking for a certified pre-owned Jetta for my daughter. Johnny made it easy for her to purchase her 1st car, She was at ease,thank you Johnny. Gregg Wenig Marin Wenig More

So Smooth It was my first time visiting this dealership. I was greeted by Johnny Casale and was very impressed with the way he assisted me with my VW model in It was my first time visiting this dealership. I was greeted by Johnny Casale and was very impressed with the way he assisted me with my VW model inquiries. His knowledge base on VW and ability to convey it in a comfortable manner to me made my purchase there a pleasurable experience. I would certainly recommend him again to my friends who are interested in a VW. More

2018 Tiguan R-line- BEAUTIFUL We have used this dealership for four different car purchases and have used Tammy Phillips for three of them. The dealership is filled with fantastic We have used this dealership for four different car purchases and have used Tammy Phillips for three of them. The dealership is filled with fantastic and helpful people and Tammy is literally a five star salesperson. Some of my extended family will be visiting her soon to make a purchase and I know we will be back when we are ready for another great vehicle. More

On Point Kingston is King. Bought a car from, of all places, Oregon. Anthony and the folks there were outstanding! They are great communicators, fair minded, a Kingston is King. Bought a car from, of all places, Oregon. Anthony and the folks there were outstanding! They are great communicators, fair minded, and overall on point. Highly recommended! More

Great car buying experience at Kingston VW dealership ! We couldn't be happier with our new VW Tiguan that we purchased at this dealership last month. Johnny Casale was our sales guy and he did a great job We couldn't be happier with our new VW Tiguan that we purchased at this dealership last month. Johnny Casale was our sales guy and he did a great job of getting us the right price and having the car ready when we picked it up! He's a really nice guy and I recommend anyone who is looking for a car to stop in there and ask for Johnny!! More