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Romeo Volkswagen of Kingston
Kingston, NY
322 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 322 reviews
May 02, 2019
BEWARE --- Do NOT send your car for service.... BEWARE ….. Paid 1,557.00 to have rear engine seal replaced in a 2010 CC because I had an oil leak …. Went to pick up my car AFTER paying, car was in BEWARE ….. Paid 1,557.00 to have rear engine seal replaced in a 2010 CC because I had an oil leak …. Went to pick up my car AFTER paying, car was in the parking lot with the engine in PIECES …. Nuts & bolts sitting under the hood … not to mention the LAKE OF OIL that spilled out as soon as the car was started! I just prepared letters to BBB and NYS Attorney General. The car was TOWED back to the dealership because it broke down driving it home and has been in their possession ever since because I REFUSE to pay $5,600 for a USED ENGINE ….When I said that I was NOT going to pay them any more money and I would rather pay a lawyer, Marquis Brunson, the service manager told me “do whatever you have to do!” So, that’s what I’m doing. I am warning everyone who is considering bringing their vehicle in for service. If anyone would like more information, I’ve got all the photos of my vehicle, timeline of all our communications and well as copies of our email correspondences …. I will gladly forward them to you. I am quickly approaching the 60 day mark …. And my car is still in THEIR POSSESSION….And the owner REFUSES to even call you as requested SEVERAL TIMES... More
by Tanya Beers
Employees Worked With
Vinnie Degerolamo, OWNER, Marquis Brunson
April 25, 2019
New Jetta It was a pleasure purchasing our new Jetta from Volkswagen of Kingston. Anthony our sales specialist answered all our questions and was fantastic to It was a pleasure purchasing our new Jetta from Volkswagen of Kingston. Anthony our sales specialist answered all our questions and was fantastic to work with!! More
by Jetta19
Employees Worked With
Ashley , Anthony Pappalardi
April 17, 2019
Thank you I want to take this moment to thank Johnny and the staff at Kingston Volkswagen for making my lease of my Tiguan so easy. I have purchased many vehi I want to take this moment to thank Johnny and the staff at Kingston Volkswagen for making my lease of my Tiguan so easy. I have purchased many vehicles over the years and this was the smoothest. From the test drive to the financing to driving it off the lot. Thank you Johnny. More
by Laf
Employees Worked With
Johnny Casale, Hillary Nauta
March 29, 2019
Helped me get what I was after! I came in looking for a car with plenty of storage space and left with a Jetta Sedan. After a few weeks on the road, I realized that the sedan wasn't I came in looking for a car with plenty of storage space and left with a Jetta Sedan. After a few weeks on the road, I realized that the sedan wasn't truly what I needed or wanted from a car. All it took was a quick phone call and they had me in the right car and on my way in no-time. I appreciate all the work and patience from the Kingston team when it came to getting me the right car. Thanks again, and all the best. More
by logank
Employees Worked With
Ashely , Johnny Casale, Laura McNamara
March 23, 2019
First time financing I just financed a 2013 Golf TDI and I’m in LOVE! I worked with Anthony—he is awesome! I highly recommend anyone who is nervous about financing a vehic I just financed a 2013 Golf TDI and I’m in LOVE! I worked with Anthony—he is awesome! I highly recommend anyone who is nervous about financing a vehicle, to work with him. He is not your typical salesman—he is not pushy, nor does he try to pressure you into purchasing anything beyond your budget. He listened to my concerns, and respected the parameters I had already set for myself—including the model of VW I preferred, as well as what my budget was. Between he and Ashley in finance, they made the car buying process smooth, and care free. Anthony fought to get a great trade in value on my previously owned vehicle, and the both of them took their time to explain everything to me—including the break down of my car insurance. Thank you Kingston Volkswagen! I will be returning! More
by Tristarenee9388
Employees Worked With
Ashley Drewes , Anthony Pappalardi
March 15, 2019
Great people to deal with I have owed other products. This is my first Volkswagen. I never thought I would own one. Very nice vehicle. I am very please so far. I have owed other products. This is my first Volkswagen. I never thought I would own one. Very nice vehicle. I am very please so far. More
by sue
Employees Worked With
JOSEPH PAPPALARDI FINANCE MANAGER, Tammy Phillips, Anthony Pappalardi
March 14, 2019
Great experience buying a car with Tammy Tammy made it easy to purchase my certified preowned VW Tiguan. I would recommend her highly to someone in the market for a VW car. Tammy made it easy to purchase my certified preowned VW Tiguan. I would recommend her highly to someone in the market for a VW car. More
by Woodstock Roadster
Employees Worked With
Tammy Phillips, Hillary Nauta
March 14, 2019
2015 Volkswagen Jetta TDI Dealing with Tammy was one of the most pleasant experiences. She was warm , friendly and I actually felt like I had made a great friend by the end of Dealing with Tammy was one of the most pleasant experiences. She was warm , friendly and I actually felt like I had made a great friend by the end of my deal. She didn’t hesitate to check in on me to make sure if I didn’t have any questions or didn’t love the car. I did! When I brought the car to my ins agent for pics they couldn’t believe what a great deal I got. I would recommend any of my friends to Tammy. More
by Newusedcar2019
Employees Worked With
Tammy Phillips
March 05, 2019
Friendly and helpful service Anthony Pappalardi was a pleasure to do business with on my path to getting a certified pre-owned Jetta. I would recommend his services to others. Anthony Pappalardi was a pleasure to do business with on my path to getting a certified pre-owned Jetta. I would recommend his services to others. More
by LowerSaxonyDude
Employees Worked With
Anthony Pappalardi
February 18, 2019
Excellent experience with getting into a new VW Johnny Casale ad. the team at VW If Kingston made my experience of getting into a new VW Jetta and pleasure and I highly recommend Johnmy for his expe Johnny Casale ad. the team at VW If Kingston made my experience of getting into a new VW Jetta and pleasure and I highly recommend Johnmy for his experience and guidance in the process . A very happy customer !! Five star all the way !!! Thanks folks Malcolm Burn More
by Xingles
Employees Worked With
Rico Rivera, Tammy Phillips, George Moylan III, Johnny Casale
