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Romeo Volkswagen of Kingston

Kingston, NY

4.1
322 Reviews

1249 Ulster Ave

Kingston, NY

12401

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Showing 322 reviews

May 26, 2020

Absolutely the best car salesman I have met after buying new cars over the past 35 years!! When I’m in the market again in 3 years he will be the guy I see and hopefully he will still be working at a VW dea More

by Tfarrell
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
May 27, 2020 -

Romeo Volkswagen of Kingston responded

hELLO, Thank you for choosing Volkswagen of Kingston, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 25, 2020

Very Positive Experience Overall Johnny Casale was my sales person. He was great to work with. He was very helpful throughout the entire process. He made it an overall positive exper More

by DaveK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Casale, Anthony Pappalardi
Mar 26, 2020 -

Romeo Volkswagen of Kingston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Johnny, Amy and Anthony. Congratulations on your new Passat! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 22, 2020

Nicole is amazing! I bought my first “adult” car here and everyone was great and very helpful. Nicole made sure I got into the car I wanted, and was super knowledgeable on all of the vehicles here and easy t More

by lexi21
Recommend Dealer
Yes
Employees Worked With
Marquis Brunson, Chris Vitellaro, George Moylan III, Nicole Palladino, Laura McNamara
Feb 22, 2020 -

Romeo Volkswagen of Kingston responded

Hi Lexi, Here at Volkswagen of Kingston, customer satisfaction is our #1 priority. We always do your best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

February 13, 2020

Tammy was easy going and not pushy at all. Excellent service and the sales experience shows! 10/10 recommend Kingston VW and of course Tammy! I would say that if you're looking for an amazing car buying More

by bnjmn.newman
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips
Feb 13, 2020 -

Romeo Volkswagen of Kingston responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are top priority and your feedback is greatly appreciated. So glad Tammy was able to assist you. All of us at Volkswagen of Kingston are glad to have you as a customer.

December 08, 2019

Very impressed- walked out with 2 new VWs Johnny Casale was amazing to work with and truly took care of us. Great sense of humor and you can tell he genuinely cares about his customers. My par More

by DManco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy , Johnny Casale
Dec 16, 2019 -

Romeo Volkswagen of Kingston responded

Thank you for also taking the time to leave us a review on DealerRater, Deyano! We will make sure to let Johnny and Amy know that you mentioned them by name.

November 14, 2019

Good Times It started out like another car buying experience, butI had so much fun buying a car from Johnie, I want to party with that dude! More

by Chip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Nov 20, 2019 -

Romeo Volkswagen of Kingston responded

Chip, Thank you for taking the time to leave us a review. It’s great to know that Johnny was able to make your experience more than just the typical car-buying experience. We will make sure to let him know that you mentioned him by name!

November 12, 2019

Worked with me to find the right vehicle for me and my famil Johnny patiently worked with me to find the right vehicle for me and my family. We lost 2 vehicles back to back that we needed to replace, and had ma More

by netvak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Nov 20, 2019 -

Romeo Volkswagen of Kingston responded

We’re thrilled to hear that Johnny helped you find the right vehicle for you and your family and that you’re all loving the e-Golf so far. If any questions come up, please don’t hesitate to reach out to us!

November 07, 2019

The people at Volkswagen of Kingston are awesome, especially Lauren McNamara! They treated us with respect and courtesy, they were both professional and friendly, they were timely with their response More

by Naldynator
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Parkhurst, Laura McNamara
Nov 15, 2019 -

Romeo Volkswagen of Kingston responded

We appreciate you also taking the time to leave us a review on DealerRater, Naldy! It was a pleasure working with you and we will make sure to let Laura know that your review mentioned her by name. Looking forward to working with you again in the future.

September 23, 2019

Commuting Got Better Thanks To VW Of Kingston There was zero hassle. Zero strong arming unlike other experiences. I needed a car for commuting since my SUV was killing me in gas. So My four year o More

by Johnny D 82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Casale, Laura McNamara
Oct 02, 2019 -

Romeo Volkswagen of Kingston responded

Thank you for taking the time to leave us a review! We’re thrilled to hear that Laura and Johnny worked together to make the buying process so seamless for you and your son. We will make sure to let Johnny know that you spoke so highly of him! Happy commuting!

September 11, 2019

VW SErvice Got a car from the Dealership. A Diesel. Going for maintenance and service there ever since. Have a positive experience with service the same as wi More

by Gino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
THe mechanic...sorry, I don't remember the name, Hillary Nauta
Sep 18, 2019 -

Romeo Volkswagen of Kingston responded

Thank you for the kind words, Gino! It’s always a pleasure working with you. If any questions come up in the future, please don’t hesitate to reach out

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