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Romeo Toyota of Glens Falls

Glens Falls, NY

4.1
778 Reviews

169 Broad Street

Glens Falls, NY

12801

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778 Reviews of Romeo Toyota of Glens Falls

October 06, 2020

Service and reception were terrific. However I will not return since there is no attempt to maintain masks for COVID safety. Sales staff, waiting room customers and some other staff were without masks. Tot More

by rmuth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Nov 05, 2020 -

Romeo Toyota of Glens Falls responded

Thank you for your feedback. We do abide by the COVID safety standards requiring masks for staff as well as guests.

September 17, 2020

prices have gone up just by a dealership change for prices have gone up just by a dealership change for LOF.labor was charged twice by the hour. Not happy at all ☹️. Customer come first More

by shersh4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tina North
Sep 18, 2020 -

Romeo Toyota of Glens Falls responded

Hi there, We're sorry to hear you were unhappy with the price of an oil change. With a bit of research, calling another Toyota dealership, our price is actually below theirs. Please feel free to contact me, Patty at Ext 411 if you'd like to discuss this further. Stay safe and happy motoring!

Sep 18, 2020 -

shersh4 responded

I had requested to have exhaust line, brake pad condition and water pump/ timing belt checked to see it needs removal. For that, a service charge of $23 Per hour charged twice. Lof charge was separate. It does not two hours to check exhaust, brakes and timing belt checked. LOF includes multiple things checked anyways but service charge per hour done twice on top of LOF labor per hour.

Sep 21, 2020 -

Romeo Toyota of Glens Falls responded

I would like to look into this for you. I would need the name of the person the car is registered to and the make and model. If you can supply this information I will look into this. You can call me at Ext. 411 with that information or, if you're comfortable with responding, leave it here on DealerRater.

September 12, 2020

We had a fantastic experience at Romeo Toyota. They met our needs at a great price and gave us a great deal on our trade. Mike in Sales is great to work with and was very friendly. The General Manager, Pau More

by Keeping It Local
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Abodeely
Sep 22, 2020 -

Romeo Toyota of Glens Falls responded

Thank you so much for your kind feedback! We appreciate your business and are so glad to hear you had a good experience at our dealership. We strive to treat each guest as family and hope to see you in the future. Miles of smiles from all of us at Romeo Toyota!

September 10, 2020

Quick service, polite and friendly. I had a flat and was using my spare tire. Called dealership and they had the tires I needed in stock and squeezed me in to install tires! More

by KLib9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Fuller
Sep 22, 2020 -

Romeo Toyota of Glens Falls responded

Thank you for sharing your story... we appreciate your business and look forward to serving you in the future... Stay safe!

September 09, 2020

This is my sixth Toyota from Romeo /Glens Falls Toyota. My experience was excellent, very comfortable and unpressured. And I got a great deal too! More

by Sue2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Abodeely
Sep 22, 2020 -

Romeo Toyota of Glens Falls responded

Thank you for your business again!!! We certainly appreciate it and look forward to seeing you again for your 7th Toyota! Enjoy the day, stay safe and happy motoring from all of us at Romeo Toyota!

July 06, 2020

Service to 2009 tacoma These folks made everything super easy. Took care of all my needs and concerns. Thanks to all who made the experience a great one I will be back for s More

by Mrjfgjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
July 04, 2020

This dealership is friendly ,very helpful and understanding in accommodating me in what kind of car I needed. Especially Joe Taylor. Thank you Joe! Excellent service More

by Thien.tai7380
Recommend Dealer
Yes
Employees Worked With
Howard Lebowitz, Ben Fuller, Joe Taylor, Walter Foster
July 02, 2020

Glens falls Toyota we’re wonderful to purchase a new vehicle. It was the nicest experience I ever had , they were not pushy and extremely fair on my trade in . I would highly recommend this dealership. More

by Barsskathy
Recommend Dealer
Yes
Employees Worked With
Tom Miller was my salesmen , He was awesome !!, Ben Fuller
June 26, 2020

Left a message for a salesman to call. Never heard back. I fgghds ddvfd se. r t r ed f. d d th f g More

by Shoelessjoe56
Recommend Dealer
No
Employees Worked With
Whoever listens to messages
June 18, 2020

Glens Falls Toyota made my car buying experience easy. Joe Taylor was helpful, knowledgeable, and very accommodating. I was referred by friends, I can see why they like that dealership. More

by Cindy
Recommend Dealer
Yes
Employees Worked With
Joe Taylor
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