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Romeo Toyota of Glens Falls
Glens Falls, NY
782 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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782 Reviews of Romeo Toyota of Glens Falls
July 07, 2015
The sales people treated my very well. Glens Falls Toyota Sales people were very friendly and very easy to deal with. They listened to me and were very thorough in showing us all of the fe Glens Falls Toyota Sales people were very friendly and very easy to deal with. They listened to me and were very thorough in showing us all of the features of our vehicle. More
by carguy Al 789
Employees Worked With
Bill Wattie Jr., Tina North
July 03, 2015
Good Experience We just bought a new Tundra. We are very happy with our purchase and our dealings with the great staff at Glens Falls Toyota. We are repeat customers We just bought a new Tundra. We are very happy with our purchase and our dealings with the great staff at Glens Falls Toyota. We are repeat customers and I'm sure will return for our next purchase. More
by Happy Customer
Employees Worked With
Gabrielle Smith, Ben Fuller
June 21, 2015
This Was Easy! Glens Falls Toyota makes car-buying a pleasant experience. I took as much time as I needed selecting the car I wanted. The sales staff was accommoda Glens Falls Toyota makes car-buying a pleasant experience. I took as much time as I needed selecting the car I wanted. The sales staff was accommodating, helpful and very knowledgeable about the various features of the models I was looking at. The finance office gave me lots of choices and clearly described them. At delivery, the staff took care of all the details with DMV, demonstrated all the features of the car, and set up the BlueTooth devices for me (a lot faster than I could have done it). More
by ILoveCars
Employees Worked With
Howard Lebowitz, Gabrielle Smith, Ben Fuller
June 15, 2015
A Fair Deal The dealership provided a very straightforward and fair deal for my purchase with trade-in. I dealt with this dealership ten years ago with my first The dealership provided a very straightforward and fair deal for my purchase with trade-in. I dealt with this dealership ten years ago with my first Prius but had moved 25 + miles away. As I was in the market for a new Prius, I visited dealerships closer to home. They were not satisfactory in their general approach. As a result, I reverted to the dealership that I was familiar with years ago. Fortunately, they were even better in terms of their facilities and staff. I was very pleased with their direct and helpful manner of the sales person, Bill Dockum. It was an easy decision to deal with Glens falls Toyota. More
by dan
Employees Worked With
Bill Dockum
May 22, 2015
Service This was the first time I brought my car to Glens Falls Toyota for service. I've always gone to New Country Toyota and had a wonderful experience, bu This was the first time I brought my car to Glens Falls Toyota for service. I've always gone to New Country Toyota and had a wonderful experience, but it was more convienent this time to go to Glens Falls. However, when I picked my car up from an oil change and checked out, the cost was almost twice what it was suppose to be. No one had talked with me about it. No one had called me about any issues. And when I asked why it was so much, the clerk looked at the reciept and said there was a screw in the tire that they plugged, which may have been fine, if someone had called to let me know and ask if I wanted it plugged. Now I'm wondering if they tacked this extra charge on. I don't know any other service place that would have done any sort of extra service without contacting me first. Soon after posting this review, I recieved a call from the dealership. The service manager apologized and explained that they didn't know that I would have wanted them to call me for doing this extra service. They did refund the amount I had paid for the plug. More
by Allison
Employees Worked With
Service Dept
May 20, 2015
Excellent Experience We bought a used car from Glens Falls Toyota. Was the easiest car buying experience ever. From the time we walked in the door to the time we left. Tin We bought a used car from Glens Falls Toyota. Was the easiest car buying experience ever. From the time we walked in the door to the time we left. Tina was very friendly, answered all our questions, and was very up front. The used car price was right and the trade was fair. We're very happy!! More
by griff12134
Employees Worked With
Tina North
May 15, 2015
CAR LEASING EXPERIENCE THIS HAS BEEN THE MOST ENJOYABLE EXPERIENCE I HAVE EVER HAD IN AQUIRING A NEW MOTOR VEHICLE MUCH OF IT DUE TO BILL DOCKUM. BILL WAS PATIENT AND CLEAR THIS HAS BEEN THE MOST ENJOYABLE EXPERIENCE I HAVE EVER HAD IN AQUIRING A NEW MOTOR VEHICLE MUCH OF IT DUE TO BILL DOCKUM. BILL WAS PATIENT AND CLEAR IN EXPLAINING THE FEATURES OF THE CAR AND THE LEASING ARRANGEMENT THAT WE HAD NEVER DONE BEFORE. HIS APPROACH WAS VERY KINDLY AND LOW PRESSURE WHICH WAS MOST APPEALING TO MY WIFE AND MYSELF. HIS KNOWLEGE OF THE PRODUCT WAS ALSO EXCEPTIONAL. THROUGHOUT THE PROCESS HE WAS MOST HELPFUL AND KEPT US INFORMED OF EVER DETAIL ALONG THE WAY. BEN FULLER WAS ALSO VERY HELPFUL AND RESPECTFUL TO TWO PEOPLE IN OUR MID-SEVENTIES AS WE LEARNED ABOUT THE LEASING PROCESS. BOTH OF THESE MEN ARE A CREDIT TO YOUR ORGANIZATION AND I WOULD NOT HESITATE TO DEAL WITH THEM AGAIN AND TO RECCOMEND YOUR DEALERSHIP TO OTHERS. P.S. THE JAR OF JELLY AT THE END WAS A NICE SURPRISE AND DELICIOUS. More
by ape1
Employees Worked With
Bill Dockum, Ben Fuller
May 14, 2015
Highlander Experience This dealership is very friendly and works to find you the best deal for you. Scott Blaauboer took a lot of time to find the right type of vehicle This dealership is very friendly and works to find you the best deal for you. Scott Blaauboer took a lot of time to find the right type of vehicle for us. We were turning in a leased car and he made it a very simple procedure. He also arranged to have a hitch and roof rack put onto the Highlander that we chose. When we picked up our new Highlander Bill spent a lot of time showing us all the new technology. When we didn't leave the parking lot right away, Bill came out to see if he could be of assistance. I appreciate the courteousness of this dealership as well as the lack of high pressure that you find in other dealerships. Thank you for making this an easy transition! More
by JoanneB
Employees Worked With
Scott Blaauboer, Bill Dockum
May 13, 2015
Honest dealer with honest ,quality service. Dealer had quality and friendly sales team with no high pressure tactics. Details on technological data and screens could have been more thorough and Dealer had quality and friendly sales team with no high pressure tactics. Details on technological data and screens could have been more thorough and knowledgeable. More
by Gman
Employees Worked With
Bill Dockum
May 13, 2015
No high pressure sales here. This is my first time purchasing a vehicle from Glens Falls Toyota and my first Toyota. My wife was especially happy that our salesperson, Bill Wattie This is my first time purchasing a vehicle from Glens Falls Toyota and my first Toyota. My wife was especially happy that our salesperson, Bill Wattie, made her feel comfortable with the process. We were pleased by the overall experience. More
by Bartron53
Employees Worked With
Howard Lebowitz, Bill Wattie Jr., Ben Fuller
