Romeo Toyota of Glens Falls
Glens Falls, NY
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782 Reviews of Romeo Toyota of Glens Falls
The Best dealership we have ever bought a vehicle from We were impressed by the friendliness and politeness of the two employees that worked with us to make the deal, Joe Taylor and Paul Wilkins. We were impressed by the friendliness and politeness of the two employees that worked with us to make the deal, Joe Taylor and Paul Wilkins. More
Great Service Great service, they never mislead me or tell me to replace anything that I do not need. I have never gone away with any issues. The only reason I rate Great service, they never mislead me or tell me to replace anything that I do not need. I have never gone away with any issues. The only reason I rate it a 4 instead of 5 is I have trouble calling to make appointment. I get the voicemail a lot and I have left voicemails multiple times and no one called me back from those voicemails. My appointment has also been 'lost' two times in the past which is highly inconvenient when I show up only to get turned away and have to make another appointment. Now I just call until I get an actual employee to make an appointment and call the day before to make sure I'm still on the schedule. It works but its a lot of follow up on my part. More
My third Toyota I like this dealership. Their service department is top notch.. Excellent sales personnel. I have bought three vehicles there. Loved all of them. I like this dealership. Their service department is top notch.. Excellent sales personnel. I have bought three vehicles there. Loved all of them. One literally saved my life. They are well built cars. More
35,000 service and check brakes Service department is honest with all factors of service. Appointments are always prompt and courteous when waiting for vehicles. They always explain Service department is honest with all factors of service. Appointments are always prompt and courteous when waiting for vehicles. They always explain what service was done. More
Recall on Frame Worked with Jim Stegman who is great, all staff were excellent. I live in Saratoga and prefer to travel to Glens Falls for their Service Department. Worked with Jim Stegman who is great, all staff were excellent. I live in Saratoga and prefer to travel to Glens Falls for their Service Department. More
Patient, Knowledgeable and Fair I have been to other dealers in the Capitol region and Glens Falls Toyota outshines all the others. Our salesperson Nicole was patient and understand I have been to other dealers in the Capitol region and Glens Falls Toyota outshines all the others. Our salesperson Nicole was patient and understanding for my particular circumstance. She was knowledgeable and able to offer a fair price on the car we wanted The atmosphere at the dealership is calm, not pressured and as relaxing as it could be when buying a new car. The dealership was very accommodating. At no time did I feel as though I had to make a quick decision, which was fortunate because I changed my mind and wasn't made to feel badly about this. I appreciated all the accommodations offered. More
Good service and a fair deal I have been purchasing Toyota's from Glens Falls Toyota for more than 15 years, The dealership offers a great space, convenience and great selection. I have been purchasing Toyota's from Glens Falls Toyota for more than 15 years, The dealership offers a great space, convenience and great selection. I would recommend Glens Falls Toyota to my friends and family. More
2018 Toyota 4Runner Gabrielle Smith 14 years of purchasing new cars at Glens Falls Toyota (GFT) and I'll assure you Gabrielle Smith is the epitome of Salesmanship! This is my third purch 14 years of purchasing new cars at Glens Falls Toyota (GFT) and I'll assure you Gabrielle Smith is the epitome of Salesmanship! This is my third purchase of a new Toyota from Gabrielle. She makes you feel comfortable and no pressure. I have been successful in sending her many others sales based on her salesmanship, everyone is always happy they make the stop to see her. The entire GFT Team is remarkable. The personalized attention of everybody is not found anywhere else. Jim in service reigns as the benchmark in knowledge, fairness and customer satisfaction. Anytime someone mentions GFT you can assure Jim is regaled. Ben and Paul bring a no nonsense friendly and patient feel to any transaction, they explain all of a buyers options and no question is every rushed or dismissed. Everyone at GFT works hard to have you feel relaxed and comfortable with the purchase. Truly a jewel in the Upstate auto market, not any easy task in today's economy with all the options and negations available to us, the buyers. The level of comfort their team brings is unmatched. Gabrielle has become an old friend and I look forward to her success and I'll continue recommending anyone to her and the team at GFT. Great work again team! More
Very good dealership Very helpful, professional, respectful and responsive. Made themselves very accessible and available. Very fair and no high pressure tactics. Honest Very helpful, professional, respectful and responsive. Made themselves very accessible and available. Very fair and no high pressure tactics. Honest and upfront, willing to work with buyers on their terms and interested. Very helpful before, during and after the sale. More
Reliable service, done well and quickly Had my car in for oil change and tire rotation, was taken in at scheduled time and returned to me within the hour. Service center staff is friendly an Had my car in for oil change and tire rotation, was taken in at scheduled time and returned to me within the hour. Service center staff is friendly and helpful. More