Romeo Nissan
Kingston, NY
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I received the best customer service from my sales person, Tammy. After about 6 weeks waiting for my 2022 Rogue Sport, Tammy contacted me that the new car had arrived. When I went to pick it up in a c person, Tammy. After about 6 weeks waiting for my 2022 Rogue Sport, Tammy contacted me that the new car had arrived. When I went to pick it up in a couple days later, all the paperwork was done. Tammy went over all the features and explained everything clearly. Thank you Tammy. More
Bill was a pleasure to deal with , he made fast simple and easy , would definitely recommend and will be dealing with them in the future and easy , would definitely recommend and will be dealing with them in the future More
I have been dealing with Kingston Nissan for over TEN years and have absolutely no complaints whatsoever. Desiree always goes above and beyond to help me , my father, and my special needs son to feel com years and have absolutely no complaints whatsoever. Desiree always goes above and beyond to help me , my father, and my special needs son to feel comfortable, happy , safe, and within my price range. I will always do business with them ESPECIALLY if Desiree is there to help us! More
Ron and Rich were very attentive and patient in helping us find and purchase a vehical that was to our liking. They were caring about our needs, very friendly people. They were great to work with and would us find and purchase a vehical that was to our liking. They were caring about our needs, very friendly people. They were great to work with and would recommend any one who is in the market for purchasing a new vehical. The service they provide is top notch More
Got the used car salesman who became defensive and sarcastic if asked any questions he didn't like. Looking at a $37K Nissan CPO vehicle, ready to do a cash deal. (1) No, the Carfax should have more sarcastic if asked any questions he didn't like. Looking at a $37K Nissan CPO vehicle, ready to do a cash deal. (1) No, the Carfax should have more recent data than from nearly a year ago. (2) No, your dealership did not spend $1,800 for mounting used tires, oil change, air filter, alignment, front brake rotors and resurfacing rear brake rotors. It was done by your own service dept, at internal cost. (3) No, your answer "we can't dry the car off" when I ask that it be pulled inside from the rain, did not make sense - unless you want to hide the true paint condition on the car. (4) No, an alloy rim on a $37K CPO car that looks like someone took an angle grinder to it should be replaced, not repaired. (5) No, the other car I was interested in that you stated "sorry, just sold" - your dealership confirmed the very next day - still available, and now a week later...still available. One lie after another. My mistake: Not leaving immediately. First and last experience with Kingston Nissan - but thanks for checking off all the boxes on how awful customer service can be. More
Very poor service. They don’t take appointments for oil changes and now I have at least 1 1/2 hour wait to get in. My backup camera doesn’t work again but they may be t They don’t take appointments for oil changes and now I have at least 1 1/2 hour wait to get in. My backup camera doesn’t work again but they may be too busy to look at it. All under warranty. Very unsatisfactory More
They were friendly, pleasant and polite. They made the whole experience of buying a new car a breeze, no questions were left unanswered, and our sales consultant Bill, Bill is the best They made the whole experience of buying a new car a breeze, no questions were left unanswered, and our sales consultant Bill, Bill is the best More