Romeo Nissan

the experience was excellent Robert Rolleri made it easy with his friendly approach and his knowledge of the vehicle, great person to work with. with his friendly approach and his knowledge of the vehicle, great person to work with. More

Khalil Sharp helped me secure the car I wanted and followed up on delivery dates, even when they changed by a few days. followed up on delivery dates, even when they changed by a few days. More

It was a lovely thing to do working with Kingston Nissan, Great people they are very nice, and they even provided me transportation. Great respect for the Finance Consultant Rich Gordon for his support throu Great people they are very nice, and they even provided me transportation. Great respect for the Finance Consultant Rich Gordon for his support throughout the process. More

I used to be Toyota fanatic but Tammy Crandall won me over to Nissans side. Tammy was extremely helpful, understood my professional and private needs in what I was looking for in a mid size truck. I love over to Nissans side. Tammy was extremely helpful, understood my professional and private needs in what I was looking for in a mid size truck. I love my 2023 frontier. And i can see myself going back to Nissan in a few years and get my next vehicle. More

I would like to thank Jack Stelcen & Kingston Nissan for first getting us the Nissan Rougue Sport with all the options we requested in such a hard time to obtain vehicles you want. Moreover, the experience first getting us the Nissan Rougue Sport with all the options we requested in such a hard time to obtain vehicles you want. Moreover, the experience and time he spent going over the new car features and helping my wife set up her options on the car was great. Finally, As Always, He made the transition to the the vehcile fast, informative, and a pleasant time with no headachs. Thabk you Scott A. Lane, P.E. More

Purchased a 2023 Rogue from Gary Pugliese my favorite salesman if it wasn't for him I would probably look closer to my job in Newburgh. I did not deal with any but him until the signing of the papers. salesman if it wasn't for him I would probably look closer to my job in Newburgh. I did not deal with any but him until the signing of the papers. I have been dealing with Gary for about 9 years and have had nothing but the best experience. Gary always listens to what I want and that's no easy task and get me exactly that plus more. Love my new Rogue platinum but I did love my last 2020 Altima AWD platinum and will miss it. More

I wish I could give less than 1 star because they are Absolute crooks. The moral of the story: Do NOT go here for any reason. I had my vehicle brought there back in July because it was stalling out whil Absolute crooks. The moral of the story: Do NOT go here for any reason. I had my vehicle brought there back in July because it was stalling out while driving. Mind you this is a Brand-new 2019 Nissan I purchased from THIS dealership. I am the first and only owner and I get the vehicle serviced regularly, just not here because I always feel like dealership service centers take advantage of their customers, especially if they are women. When I was having this issue my vehicle had just over 39,000miles on it. They were going to take at least a week to even look at my car that was not drivable and could not offer me any rental car for the time being, claiming there was a 2 week plus wait for rentals. My option through my warranty was they would reimburse up to $35/day as long as the vehicle was actively being worked on, and the prices for rentals on the lower end were well over $100/day...not to mention my vehicle was not going to be worked on for several days at best. It was more cost effective to pay for a ride to get to and from work, which of course is not reimbursed at all. These issues aside, Kingston Nissan said the problem with my vehicle was that the air filter was dirty and clogged the mass airflow sensor, causing my vehicle to stall. The video they sent me of the "dirty" air filter was just slightly discolored, and had no debris inside. I would expect if it was truly bad enough to cause so much damage to my vehicle there would have at least been a few leaves or acorns and much heavier discoloration. They were unable to provide me with the sealed by design, yet "clogged" mass airflow sensor as evidence when the services were rendered, only the old air filter. They replaced the air filter, mass airflow sensor and flushed out the system. It was only after the services were rendered and I went to get my vehicle that they informed me it was not covered by my "ultimate" warranty package and if I wanted my vehicle, I would have to pay for the services myself. They claimed the cause of the issue was because I hadn't received my last oil change at their facility, so the other shop must have put my "dirty" air filter in backwards and caused the issue. The shop I use for everything non-Nissan Warranty related did not cause this issue. I contacted them and they pulled up the security footage proving that not only did they not put my air filter back in backwards, they did not even touch that side of the vehicle during the service. This other shop fully covers all of their services under their own warranty and had I been told this was the cause of the problem prior to it being fixed, I would have had them tow my car there and fixed the problem they allegedly caused, if they had actually caused it. In fact, prior to watching the security footage, the shop owner asked why I did not do just that. I did not know that Kingston Nissan was going to play the blame game when it came to receiving payment for their work, because who would expect that? I purchased the most expensive warranty option for my brand-new vehicle that then broke down with just over 39,000 miles on it, why would I expect any sort of payment issue, is absolutely should be covered under warranty. I have tried calling multiple times and cannot get a call back. I e-mailed the service and general manager and again, did not receive a call back. This "service" is absolutely despicable. I will not be returning to Kingston Nissan for any reason, service or sales because clearly their entire operation is a scam and I strongly urge everyone to do the same. More

George M made things go so easy during delivery of our 2022 Rogue. I can’t wait until our Sentra comes in in November 2022 Rogue. I can’t wait until our Sentra comes in in November More

Have bought our last handful of cars from here. Gary Pugliese is our salesman. Does an excellent job finding what we’re looking for and within our budget. Friendly knowledgeable man. Hope for our s Gary Pugliese is our salesman. Does an excellent job finding what we’re looking for and within our budget. Friendly knowledgeable man. Hope for our sake he doesn’t retire until we can’t drive anymore. More

Best dealership experience I have ever had! ! My son put a down payment on a car he wanted but was not scheduled to come in for 30-60 days, if even at all during this vehicle shortage. Desiree c ! My son put a down payment on a car he wanted but was not scheduled to come in for 30-60 days, if even at all during this vehicle shortage. Desiree consistently reached out just to provide updates as to an ETA and answer any questions we had. I sincerely appreciate her honesty and hard work. Most of all, she did not try to price gouge as every other dealer we had spoken to. She and every one else we dealt with at Kingston Nissan was completely transparent, honest, open and sincere. They were a complete pleasure to work with, and they have a customer for life with us! More