Romeo Kia of Kingston - Service Center

Great and Fast Service Service was fast. I wad in and out ahead of my scheduled appt. Thank you as always for the quick service. Always a pleasure to work with rhe stagg in Service was fast. I wad in and out ahead of my scheduled appt. Thank you as always for the quick service. Always a pleasure to work with rhe stagg in service. More

RECALL EXPERIENCE Made appointment for recall issue on my Niro. I am very happy with the car. The service interaction went quickly and smoothly. Friendly and efficient Made appointment for recall issue on my Niro. I am very happy with the car. The service interaction went quickly and smoothly. Friendly and efficient service personnel. More

David Van Orden car sales Wow! Let me say how wonderful David is, we walked into Kia and was immediately greeted by a smiling young man. David was attentive, inviting, knowled Wow! Let me say how wonderful David is, we walked into Kia and was immediately greeted by a smiling young man. David was attentive, inviting, knowledgeable but allowed us space to look around. We picked our vehicle up the next day. Thank you David and Kia for our third vehicle! More

Kristen Schleede is simply awesome!! My wife is very skeptical when it comes to car dealerships and for good reasons. So when we went to Romeo Kia over three years ago and met with Lucia, My wife is very skeptical when it comes to car dealerships and for good reasons. So when we went to Romeo Kia over three years ago and met with Lucia, we got the perfect car that my wife is so in love with (Optima). The entire process was flawless and seamless. Usually with car dealers the relationship ends after you sign and drive off...that's where theirs begin. Their service staff have been meticulous in following up on any and every concerns that we had, regardless of how seemingly minute. My wife refuse to have anyone service her car, even though there's a Kia dealership literally five minutes from out house. When we got the recall letter in the mail I took the car to Dutchess Kia out of convenience...it's five minutes from our house. I felt like I was being done a favor and I was disturbing their down time. I was even told that they would check the car based on the recall and if the check-engine light had nothing to do with the recall i would be charged $115 for diagnostic cost. It was then I realized that I had to call Romeo. I spoke to Kristen and explain the letter. She calmly walked me through what they would be doing, how much time it would take, and the cost to us...zero dollars!!! Really long story short...the recalls were addressed, she very politely and professional walked us through what got done, and informed us of what to do should any issues show up...thanks Kristen. You guys really know how to make your old customers feel special...best Kia dealership ever!! More

Great service,Great sales, Great experience!!!!! I went into Romeo KIA for service and ended up buying a 2016 Kia Sorento from a great team, Cesar, George, Chris and my sister Kim Bishop-Loesch who I went into Romeo KIA for service and ended up buying a 2016 Kia Sorento from a great team, Cesar, George, Chris and my sister Kim Bishop-Loesch who referred me.....Cant forget T.J. in service !!!! Thanks to all !!!! More

Simple and Friendly I used Romeo Kia service for the first time about 2 weeks ago and it was easy, and fairly priced with friendly help. Their online appointment system t I used Romeo Kia service for the first time about 2 weeks ago and it was easy, and fairly priced with friendly help. Their online appointment system that the counter person PJ showed me looks really convenient and I will absolutely try it for my next visit. More

Trust and confidence are key I had a not so great service experience, which did shake my confidence and trust. I hope they can do better in the future to keep customer confidenc I had a not so great service experience, which did shake my confidence and trust. I hope they can do better in the future to keep customer confidence. More